The hotel seems like it is nice but they clearly cut corners while building it. There’s a lot of room for improvement.
4 stars
Delta Hotels by Marriott Chicago Willowbrook
Photos of Delta Hotels by Marriott Chicago Willowbrook
Overview
With 164 guestrooms, spacious lobby, on-site dining, 24/7 fitness center perfect for Corporate or Leisure travel. Offering over 11,000 total sq. ft. of flexible event space, our hotel boasts a 4,000 sq. ft. Grand Ballroom and a private pre-function perfect for your next meeting or event. Stay connected with the latest technology in AV equipment - complimentary Wi-Fi throughout the hotel. Grab a bite or drink at Willby’s Restaurant & Lounge, a local favorite open for breakfast and dinner. Grab-n-Go options available. Our prime location is convenient for all types of travelers and is accessible from O’Hare and Midway airports. The Delta is located at the nexus of Route 83 and I-55, near the regional business center of Oak Brook and Burr Ridge. Close to the Compass Arena and Willowbrook-Burr Ridge Sports Complex.
Latest deals for Delta Hotels by Marriott Chicago Willowbrook
Queen room
King room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Delta Hotels by Marriott Chicago Willowbrook
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Cable or satellite TV
- Free toiletries
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Dining
- Bar/Lounge
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Shared lounge/TV area
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Bedroom
- Wardrobe or closet
Things to do
- Gift shop
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Delta Hotels by Marriott Chicago Willowbrook
8.0
Very good
197 verified ratings
Wonderful
76
Very good
35
Good
23
Okay
13
Fair
12
Mediocre
12
Poor
26
Summary of reviews
Guests say
Guests generally appreciate the spaciousness and modern decor of the rooms, but many express significant dissatisfaction with cleanliness, service quality, and various maintenance issues. The hotel seems to be undergoing renovations, which has led to discomfort and inconvenience for some guests. Additionally, the lack of basic amenities and poor service during check-in have been notable points of criticism.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
153 reviews
7.6 out of 10
17 reviews
5.3 out of 10
2 reviews
All reviews
Cons (-) I arrived to Willowbook and realized it was all under renovation. The front desk clerk was smoking inside of the building. She could not find my reservation. The building was freezing due to the renov...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a beautiful and clean area, modern and updated rooms, and a convenient location with plenty of stores, restaurants, and gas stations nearby.
How is the quality of the beds at the hotel?
Guests have described the beds as luxurious, extremely comfortable, and providing a good night's sleep.
Is parking available at the hotel?
Yes, the hotel offers easy parking, and guests can expect plenty of parking directly in front of the building.
What can guests expect in terms of food quality at the hotel?
The hotel features an excellent restaurant on-site, and the breakfast service is geared towards customer satisfaction.
How is the cleanliness and customer service at the hotel?
Guests have praised the hotel for being clean and quiet, with friendly and helpful staff. However, some guests have mentioned issues with room cleaning service and encountered rude staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Updated Channels
Some guests mentioned a lack of updated TV channels, so consider bringing your own entertainment or opting for a room with additional entertainment options.
Check Room Amenities
Ensure that your room's coffee maker is functional before settling in, as a few guests reported issues with this amenity.
Consider Low Season Travel
If you prefer quieter periods, consider visiting in November, which is noted as the low season.
Verify Room Cleaning Policy
Some guests experienced a lack of room cleaning service throughout their stay, so it's advisable to confirm the hotel's cleaning policy upon check-in.
Explore Nearby Creekside Park
Take advantage of the hotel's proximity to Creekside Park, located just 2 miles away, for a relaxing outdoor experience.
Inquire About Pet-Friendly Rooms
If traveling with pets, inquire about the hotel's pet-friendly rooms and any associated charges.
Confirm Accessibility Features
If you require wheelchair accessibility or specific amenities, confirm the hotel's increased accessibility features to ensure a comfortable stay.
Check for Room Noise
Some guests mentioned noise disturbances, so consider requesting a quiet room location or bringing earplugs for a peaceful night's sleep.
Plan Dining Options
While the on-site restaurant received positive feedback, it's advisable to check its operating hours and availability to avoid disappointment.
Verify Pool Availability
If you're interested in using the pool, it's recommended to confirm its availability, especially if it was under renovations during previous stays.
Location
7800 Kingery Hwy, Willowbrook, IL 60527
What's nearby
- Creekside Park2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Delta Hotels by Marriott Chicago Willowbrook
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $96 |
Average price (weekend night) | $128 |
When to book a room at Delta Hotels by Marriott Chicago Willowbrook
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Delta Hotels by Marriott Chicago Willowbrook
FAQs when booking at Delta Hotels by Marriott Chicago Willowbrook
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See most recommended stays in WillowbrookGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 10.6 mi |
Everything you need to know for your stay in Willowbrook
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