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The location is in very nice grounds The service at breakfast was lacking with various items on the buffet not being replaced very quickly (if at all)
Tranquility. Restaurant Difficult to find from map.
Lovely location. We were in the building next to the manor (which was beautiful!). Excellent breakfast. Room was simple, but large and clean. We had a lovely stay.
Restaurant is excellent for dinner. Breakfast a little sparse.
the address of the hotel does not on tomtom and the road signs of hotel are wrong so it is diffucult to find the hotel and please change the address on the internet
Freedom to come and go, spacious room, good value for money. Broken tiles and dirty bathroom (floor and corners)
The cold buffet breakfast was nice did not receive my requested wake up call, was told no room for extra day stay but went to room and booked on line with booking.com.
Excellent staff, superb food, easy parking, building full of charm.
Nice restaurant, and nice breakfast facilities
The bedroom was a delight. Large comfortable bed abd pillows. I found the shower controls difficult to operate because the symbols on the face of the shower were invisible to me with poor eyesight (I don't wear glasses in the shower!) and I had a few cold surprises until my wife was able to help.
the quiet room and friendly staff
Good food and bedding Sweeming pool was one of the reason for choosing this hotel, but it was not open during our stay (broken), next time need to verify it with hotel during a reseravtion.
Good basic hotel and service was pleasent ! The location was not the best.
good spot, very close to highway so excellent for one night break, breakfast was good.
Good location for the traveller on the road (1-night stopover) in vicinity of autoroute. Clean & spacious room although mentioned as having airco in room, it is a central system that can't be adjusted from the room. it is not sufficient to cool the room at all during summer.
The bed and the pillow was not comfortable , too soft - the room was stuffy as there was no airconditioning working - in the morning, check out was manned by only one person with a queue of business people
The hotel appears to be relatively new and everything is clean and streamlined. The receptionist was welcoming. 1. The address booking.com gives on the website is not the address required for the SatNav. I would strongly recommend that you accommodate this not unusual situation on your website and reservation confirmations, I.E. give the formal (mailing) address and the actual street address. In the case of this hotel, not even the city is correct. The hotel is actually in Rouvignes, not Valenciennes. I found a sign for the "Aérodrome" in the city, followed it, but then the signs ran out. I rang the hotel and the receptionist gave me the correct address. This situation adds unnecessary stress to business travel. The receptionist told me I should have referred to the Novotel website, but then I don't need to book via booking.com...
The hotel is very well located being next to the main Paris-Bruxelles A2 highway. I had an excellent lunch at their restaurant. No complaints
Nothing to like here except the location. If you have to be in Caudry it is your only choice. Front desk does not speak English. Any issue from changing nights stayed to checking out early only done through Internet. Breakfast is a non event. Cereal and a croissant. This is a bed. A shower. And get done with your visit as soon as possible hotel.
Check-in with credit card brilliant. Industrial surroundings but weather was fine so ok.
Room door security is suspect - the locks all appear to be loose.
Like the new television and the fact that it's close to the shops. The room, although extremely basic was clean. Not flexible enough with check in times, arrived early and had to wait all day even though our rooms were ready, after having an overnight ferry crossing with 3 children. The rooms are far too basic and much too small.
very nice staff very helpful no
Friendly helpful check-in No restuarant within walking distance
Reasonable, budget overnight stay location. Noisy at time of stay, only 1 towel for 3 people !!
Absolutely nothing, couldnt wait to leave Didnt like like the following,Fence round Hotel, Room was minute onlyabout 10 foot by 10 foot no air con, Breakfast at 5 euro consisted of an offering of 2 slices of dried sliced bread and 1 cup of tea. reception make you pay before you get your key, and when you see your room you know why. Sleep in the Car rather than here, (watch the film Hostel)this is it !!!!
We feel that the hotel was an excellent economic stop over
visited Cambrai, had problems finding a restaurant for an evening meal. Visited Cambrai War Memorial Bed uncomfortable
Only there a few hours, was good for an overnight stay.Pity the field behind was cut on the evening of our visit as it was a nice view from the back of the hotel
the shower,loo etc were partitioned from the the room by a plastic sliding door which was not attached at either end. No taps just a leaky shower hose on washbasin
A place to sleep The portier smelled, needed to be washed under his arms, and he was unable to speak more than french. Level of service was poor
Conveniently located off the highway. Free parking The bed was not very comfortable
clean and practical, reasonably comfortable for one night, didn't pretend to be anything other than basic. somewhat austere mass-produced chain hotel in curious location (with 4 other chain hotels nearby) on an industrial estate with no industry. Would not have wanted to stay more than one night.
The motel is very conveniently situated near the motorway, so is well placed for a stopover on a long drive. The mattress on the bed was firm and comfortable. This is a very basic motel -- you get what you pay for. The rooms are small and dark. Our bedding smelled of stale cigarrette smoke. Breakfast was pretty minimal, though at least the bread was fresh. The free internet connection did not reach to our second-floor room.
Parking inside hotel. No carpet on the floor, horrible bathroom.
Had a bit of trouble finding it, better directions would be good, but once there, it was clean staff friendly, great for a overnight stop.
the room was ok. Most of all we liked having our own toilet and bath.
The food in the Resaurant was first Class There was no Tea & Coffee Making facilities in the room
Yes, Advertised bar, restaurant and room service. None was available nor was any halp offered in finding an evening meal. the excuse was that it was a public holiday but the adjacent hotel Ibis provided full service. This lack of service was not advertised in advance of our arrival and there was no reduction in price due to reduced services.
Excellent internet connection in the room Minor, but there was not enough space between the desk and the bed, to be able to sit comfortably whilst working.
Friendly and very helpful staff. the room need more lighting!
Staff were very helpful and friendly The stairs, could be dangerous!
Friendly staff, clean rooms, good value for money.
Very helpful staff My room was not 100% for wheelchair use, but am assured it will be by the time I revisit in September
comfortable bathroom, clean. furniture also comfortable. refurbished. cars arrived the whole night for the ibis hotel nearby. some drunken people made noise in the street. you could hear too much from the neighbour room.
i didnt we got confirmation from two rooms, but we got only one room. for four+one person it was not nice night:)
Efficient service with good facilities. Best buffet breakfast yet with dood range of items including fresh oranges for juicing Thkucky for us temperatures were in the high 20s and there is no air conditioning, We booked a fsmily room which was extremely stuffy at night
The room to the frontside was noisy (traffic).
The restaurant provided a good meal and when the wifi didn't work we were given a cable for access via the phone socket. It was in the right place for us and we were able to get to places we wanted to see. The separate toilet was very cramped and my husband found it difficult to close the door when he was using it, because of the size. The bed had two matresses, the one on my husband's side being ok but the one my side was extremely uncomfortable which caused me sleeplessness and pain.The heating fan was very noisy and the instructions on the controls inadequate. I would not use the hotel again
A very efficient and adequate hotel chain formula, especially for people who like a bit more than basic services. For such a low price, it delivers extremely good quality food in the restaurant (dinner and breakfast) and a room with avery good bed and sanitary amenities. Also wifi access is even included in the price. For arriving on a bicycle this hotel was not clearly not well suited. To park the bike inside the room is not really an issue if you are a solo traveller, but reaching the hotel is not without danger as the roads in the last 5 km are clearly meant for driving by car.
Good food. Good internet connection. Good location. Breakfast was very basic.
Main building area (Rewception / Breakfast room) is well appointed and clean. Rooms not particulaly nice.Stains on carpet and matressess far to thin.
good meals and very nice room and facilities
Adress in internet not sufficient for dor to dor gps. During winter, rooms are cold not sufficient heatable. Internet connection in rooms, no operating manual available.
Functional motel-style and easy to find. We enjoyed our overnight stop on route to Germany. Rooms were a bit small but comfortable.