Overview

Aloft Cancun
Top City Hotel

Boulevard Kukulcan KM 9, 77500 Cancun, QR, Mexico
+52 998 848 9900

$101+

Overall guest ratings

8.1/10 Excellent
Based on 2,347 reviews

Review highlights

  • 9.5
  • 8.4
  • 6.3
  • 6.1

Good to know

  • Comfortable beds
  • Beach nearby
  • Good restaurants & bars in the area
  • Great shopping

Nearby

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    About

    Celebrate your style at Aloft Cancun, a hip new hotel where you’ll be steps away from the convention center. We offer easy-breezy access to the beach, upscale shopping, sizzling entertainment, vibrant nightlife, and the best restaurants in town. Meet & mingle with friends at our w xyz(SM) bar, grab a sweet, savory, or healthy snack from re:fuel by Aloft(SM), our 24/7 pantry, or play in our re:mix(SM) lounge. Plus, you can always stay connected with free hotel-wide wired and wireless High Speed Internet Access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, walk-in shower, custom amenities by Bliss® Spa, and more. Our plug & play connectivity station charges all your electronics and links to the 42” LCD TV to maximize work and play.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Room service
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle rental
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 2,347 reviews
    • 9.5 "Terrific location."
      8.9 "89% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      8.1 "Great parking, according to 81%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "Easily accessible by car, said 100%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.6 "Lovely bar service, according to 86%."
      10.0 "100% were impressed by the valet service."
    • 7.3 "High value."
      10.0 "100% thought it was a great value."
    • 6.7 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 6.1 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.9 "Only 69% said rooms were big enough."
      5.7 "Only 57% said the rooms were modern."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 4.9 "Wellness & sports facilities were not very nice."
      3.1 "69% were unhappy with the sauna."
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    Overall Rating

    8.1 Excellent
    Based on 1,455 reviews
    • 9.3 "Terrific location."
      8.6 "86% appreciated the closeness to the beach."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      8.2 "Great parking, according to 82%."
      10.0 "100% thought parking was inexpensive."
      8.5 "85% liked the proximity to sightseeing."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 6.8 "Average comfort."
      5.1 "51% thought the bathroom was big enough."
    • 6.8 "Average value."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 5.8 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.7 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.3 "Only 53% said the rooms were modern."
      5.1 "51% thought the bathroom was big enough."
    • 4.9 "Wellness & sports facilities were not very nice."
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    Overall Rating

    8.3 Excellent
    Based on 352 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.1 "91% appreciated the closeness to the beach."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      8.7 "87% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 7.3 "High value."
    • 6.7 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.7 "Breakfast is mediocre."
    • 5.8 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.7 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      6.6 "Only 66% said rooms were big enough."
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    Overall Rating

    7.8 Good
    Based on 46 reviews
    • 9.4 "Terrific location."
    • 8.0 "Great service."
    • 5.9 "Rooms are ok."

    Overall Rating

    8.2 Excellent
    Based on 492 reviews
    • 9.4 "Terrific location."
      8.9 "89% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Average amenities."
      6.5 "65% thought the building was acceptable."
      5.6 "56% considered the lobby entrance to be so-so."
    • 6.4 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
    • 6.3 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 6.0 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Beach nearby"
    "Good restaurants & bars in the area"
    "Great shopping"
    data provided by TrustYou

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