Overview

The Westin Resort & Spa, Cancun

Blvd. Kukulcan KM 20, 77500 Cancun, QR, Mexico
+52 998 848 7400

$171+

Overall guest ratings

7.8/10 Good
Based on 2104 reviews
See all reviews

Review highlights

  • 8.5
  • 8.3
  • 6.1
  • 5.1

Good to know

  • Professional service
  • Friendly service
  • Great view

Nearby

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    About

    The Westin Resort & Spa, Cancun rests peacefully at a quiet end of Cancun’s Hotel Zone. Enjoy the serenity of private white-sand beaches with breathtaking views of the Caribbean Sea and Nichupte Lagoon, plus easy access to Cancun’s excitement. Lounge endlessly at our glorious private beaches and four outdoor pools. Pamper yourself at the luxurious Heavenly Spa by Westin™. Or pick up the pace with countless water sports, plus tennis, golf, a top-notch gym, and fascinating local tours and day trips. Each of our 379 bright and airy guest rooms feature inviting contemporary decor, the signature Heavenly® Bed, and stunning Caribbean Sea or lagoon views. For an upgrade, consider our Royal Beach Club, with its exclusive services and private pool.

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    Amenities

    • Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Childrens programs
    • Cribs available
    • Laundry facilities
    • Child pool
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Free parking
    • Steam room
    • Free valet parking
    • Wedding services
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    Rates

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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 2104 reviews
    data provided by TrustYou
    • 8.5 "Location is great."
    • 8.3 "Great service."
    • 7.2 "Good breakfast."
    • 6.6 "Average amenities."
    • 6.4 "Average cleanliness."
    • 6.1 "Rooms are ok."
    • 5.1 "Average value."
    • 4.3 "Vibe wasn't good."
    • 3.2 "Disappointing internet connection."

    Overall Rating

    7.8 Good
    Based on 1136 reviews
    data provided by TrustYou
    • 8.4 "Great service."
    • 8.1 "Location is great."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 7.2 "Good breakfast."
    • 6.3 "Average cleanliness."
    • 6.3 "Rooms are ok."
    • 6.0 "Average amenities."
    • 5.6 "Food is average."
    • 4.0 "Vibe wasn't good."
    • 3.3 "Internet is poor."

    Overall Rating

    8.0 Good
    Based on 757 reviews
    data provided by TrustYou
    • 8.7 "Location is great."
    • 8.4 "Great service."
    • 7.2 "Good breakfast."
    • 6.6 "Average cleanliness."
    • 6.2 "Average amenities."
    • 5.7 "Food is average."
    • 5.6 "Rooms are ok."
    • 4.8 "Value below average."
    • 4.6 "Vibe wasn't good."
    • 3.3 "Internet is poor."

    Overall Rating

    8.4 Excellent
    Based on 42 reviews
    data provided by TrustYou
    • 8.8 "Location is great."
    • 8.4 "Great service."
    • 7.2 "Good amenities."
    • 6.5 "Rooms are ok."

    Overall Rating

    7.8 Good
    Based on 168 reviews
    data provided by TrustYou
    • 8.3 "Location is great."
    • 8.2 "Great service."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Average comfort."
    • 6.4 "Rooms are ok."
    • 6.3 "Average amenities."
    • 6.2 "Food is average."
    • 6.0 "Average cleanliness."
    • 4.9 "Value below average."
    • 4.0 "Vibe wasn't good."

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