The Westin Resort & Spa, Cancun

The Westin Resort & Spa, Cancun

Boulevard Kukulcan Km 20, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 7400
From
$67
Cheapest

rate per night

8.2
Great

based on 2,555 reviews

The Westin Resort & Spa, Cancun
Fri 8/12
Sat 8/13

About The Westin Resort & Spa, Cancun

  • Resort Room
    Enjoy the many amenities of the resort
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Parking for free

Mexico is a beautiful place to visit. When visiting Mexico, guests like to go to Cancun. The Westin Resort & Spa, Cancun has stunning views and is family friendly. It is gated for security and has some world-class hospitality.

The rooms include 24-hour room service, complementary bottled water, coffee and tea maker, mini bar, hair dryer, robe, work desk, iron, Wi-Fi, flat screen television, and premium channels. Movies are available for rent from the front desk.

Guests can dine at the Palmar Market, Sea and Stones Restaurant, and Arena Sports Bar.

There is 24-hour fitness center with free weights, cardio equipment, sauna, and tennis courts. The spa at the hotel offers guests many ways to relax and unwind, including massages and hair and nail treatments.

Guests can explore the local attractions such as Tulum Ruins, Chichen Itza, Xcaret Park, and Xel-Ha Park. They can see how much history is here and check out Aztec areas as well.

For those who love being active, there are many activities nearby that they can take part in such as bowling, hiking, sailing, water skiing, kayaking, and snorkeling.

When visiting Mexico, it is important to find a hotel that makes guests feel safe and welcomed. The Westin Resort & Spa, Cancun is just the place. Reservations are easy to make online and if guests have questions about room sizes or amenities, the staff here is bi-lingual, friendly, and knowledgeable of the hotel and of the area. They can guide guests in the right direction before they get here.

Photos of The Westin Resort & Spa, Cancun

Property safety measures

The Westin Resort & Spa, Cancun has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for The Westin Resort & Spa, Cancun

Sat 8/13
Wed 8/17
Show deals with
Standard Rooms($123 - $143)
Standard room
bed type unknown
bed type unknown
Snaptravel

$123/night

$123 totalSnaptravel
bed type unknown
bed type unknown
FINDHOTEL

$129/night

$129 totalFINDHOTEL
bed type unknown
bed type unknown
Zenhotels.com

$133/night

$133 totalZenhotels.com
Double Rooms($122 - $259)
Double room
2 double beds

2 double beds

FINDHOTEL

$122/night

$122 totalFINDHOTEL
2 double beds

2 double beds

Snaptravel

$128/night

$128 totalSnaptravel
2 double beds

2 double beds

Hurb

$130/night

$130 totalHurb
King Rooms($67 - $260)
King room
1 king bed

1 king bed

Hurb

$67/night

$67 totalHurb
1 king bed

1 king bed

MARRIOTTDERBYSOFT

$126/night

$126 totalMARRIOTTDERBYSOFT
1 king bed

1 king bed

Prestigia

$130/night

$130 totalPrestigia
Deluxe Rooms($167 - $781)
Deluxe room
bed type unknown
bed type unknown
FINDHOTEL

$167/night

$167 totalFINDHOTEL
2 double beds

2 double beds

Expedia

$181/night

$181 totalExpedia
2 double beds

2 double beds

Expedia

$181/night

$181 totalExpedia

Amenities at The Westin Resort & Spa, Cancun

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Basketball court

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Safety deposit box
  • Bottle of water

Health and safety

  • Physical distancing in dining areas
  • Physical distancing rules
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Safe

Things to do

  • Gift shop
  • Shops (on site)
  • Golf
  • Scuba diving
  • Diving
  • Snorkeling
  • Beauty salon
  • Table tennis
  • Water sport facilities (on site)
  • Basketball court

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Steam room
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Kitchen
  • Kitchenette
  • Dishwasher
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Additional bathroom
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Basics

  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Pets not allowed
  • Increased accessibility
  • Elevator

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

General

  • Family rooms
  • Storage available
  • Sea view
  • Solarium

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking

Workspace

  • Computer use available
  • Fax/photocopying
  • Desk

Fitness

  • Aerobics
  • Fitness center
  • Outdoor tennis

Bedroom

  • Alarm clock

Reviews of The Westin Resort & Spa, Cancun

8.2
GreatBased on 2,555 verified guest reviews
7.7Solo
8.2Friends
8.5Families
8.0Couples

Pros +
Cons -

Time of Year:
Show reviews that mention
Sort by:
Newest first
A
3.9 Poor
No Mexican beers available and they made a horrible margarita!!!! Everything (food and drinks) was super overloaded with sugar. Wait staff was lovely! No Guacamole either. Super far away from any shops or restaurants and the hotel got us a taxi that charged us $22 to take us a mile and a half away. Thumbs down.
A
4.0 Mediocre
Pros:breakfast was so goog, the 5-7 also
Cons:The room is so humid, smell not good......we change the room....it was the same problem ouach!!!
M
8.8 Great
Pros:We liked the location and ambiance. Beautiful surroundings and polite, friendly staff.
Cons:IThe food leaves room for improvement. The lobster was gristly ang the items on the breakfast buffet were cold. Additionally, the people that greet you upon arrival appear to be there to welcome and help you, but they just want to sell you a timeshare.
R
3.7 Poor
Pros:Beachfront
Cons:No fridge. No complimentary breakfast. No late checkout. Had to clean the coffee maker myself.
A
10.0 Excellent
Pros:love the view and the room decor
A
4.8 Mediocre
Pros:Staff of the hotel. The beach and the view
Cons:In normal times, this is probably a good hotel. But at the moment the hotel is undergoing renovations. Lots of workers and dirt around the hotel. Parking is far away. Some of the hotel restaurants are closed. Most of the pools are closed. It is not pleasant to go on holiday in this situation. Wait for the renovations to end. Unfortonetly we didn't know all of this when we did our reservation .
D
9.7 Excellent
Pros:Sandy, great to swim in beach that's even has a lifeguard. Cozy beds and cool AC in rooms. Great views. Wonderful staff. Tasty buffet breakfast. Free parking. Great location. Overall great place.
Cons:Noise from present renovations and bathrooms near beach/ pool could use more frequent service.
A
5.7 Passable
Pros:Friendly staff
Cons:This place must be 30 years old. It's in definite need of a refurb. Worn and dirty carpets make the hallways look drab, the stucco and tiles in the guest rooms make the place feel cold and unfriendly. They are refurbishing the lobby, so that's a good start. The food needs a good look at, too, breakfast that was meant to be hot was cold, other items where presented as if they were left from the day before.
M
9.4 Excellent
Pros:Beaches
Cons:Breakfast too expensive
L
8.0 Great
Pros:The Beach side view was breathtaking. Catered to my husbands gluten free diet. Staff was excellent at every turn!
Cons:Doing maintenance a few rooms away with very smelly glues and chemicals along with noise. Food selection for celiac and vegetarian diets is limited and boring.

Location

Boulevard Kukulcan Km 20, 77500 Cancún, Quintana Roo

What's nearby

  • El Rey Ruins1.4 mi
  • Playa Delfines1.4 mi
  • Museo Maya de Cancun2.2 mi
  • Wet'n Wild Cancún2.3 mi
  • Kukulcan Plaza4.4 mi
  • Playa Marlin4.5 mi
  • Acuario Interactivo5 mi
  • Playa Chac Mool6.5 mi
  • Cancun Golf Club at Pok Ta Pok6.7 mi
  • Forum Beach6.9 mi
  • Playa Tortugas6.9 mi
  • Playa Caracol7.1 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 10:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at The Westin Resort & Spa, Cancun

  • Guests with existing The Westin Resort & Spa, Cancun reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Westin Resort & Spa, Cancun for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • The Westin Resort & Spa, Cancun is located at Boulevard Kukulcan Km 20 in Hotel Zone, 8.6 miles from the center of Cancún. El Rey Ruins is the closest landmark to The Westin Resort & Spa, Cancun.

  • Check-in time is 4:00 PM and check-out time is 10:00 AM at The Westin Resort & Spa, Cancun.

  • Yes, The Westin Resort & Spa, Cancun offers free Wi-Fi.

  • Yes, The Westin Resort & Spa, Cancun offers free parking.

  • The Westin Resort & Spa, Cancun is 6.1 miles from Cancun. The Westin Resort & Spa, Cancun is 37.4 miles from Cozumel.

  • No, pets are not allowed at The Westin Resort & Spa, Cancun.

  • Yes, The Westin Resort & Spa, Cancun has a pool onsite.

  • KAYAK scours the web for all room deals available at The Westin Resort & Spa, Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Resort & Spa, Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Resort & Spa, Cancun.

Nearby hotels and places to stay

Good to know

Value for money

8.0

Distance to city center

8.6 mi

Location rating

8.5

Nearest Airport

Cancun

Distance to airport

6.1 mi