Capannori Hotels

Pros: The hotel was perfect for our needs in every way.

Cons: Nothing to criticise

Pros: The service was excellent - the staff couldn't have been more helpful. They were friendly and welcoming and really made our stay

Cons: Room was a little small but perfectly ok for our stay

Pros: The staff were all particularly friendly and helpful. The room was spacious and the bed very comfortable.The location is perfect and Lucca is a lovely place to visit.

Pros: Just wow! What a fantastic experience we had staying in this lovely hotel in the gorgeous city of Lucca. We were greeted very warmly by reception at check in. They had decorated our room especially ...

Pros: Very helpful and knowledgeable staff. Good English spoken.

Pros: The manager was very friendly and helpful

Cons: Tea and coffee making facilities in the room. Bed was too firm. Bath as well as a shower. More space for storing clothes

Pros: Amazing staff - very welcoming and helpful. Rooms were very large and beds extremely comfortable. The free bikes were great for exploring!

Cons: Not their fault, but make sure you call to get instructions if driving first - much easier way than GPS says :)

Pros: A great place to stay.... Central and the staff are exceptional.

Cons: Nothing we did not like!!!!

Pros: Staff were very helpful in directing us to historic sites and restaurants.

Pros: Service and friendliness of the staff was excellent. The bar is the best in Lucca.

Cons: Nothing

Pros: Authenticity, location, friendly staff. This is our second visit in Lucca, but first time in this hotel. Highly recommendable.

Cons: Nothing not to like. An amazing hotel.

Pros: Try and book the Puccini suite - great balcony. All staff very friendly and helpful. Breakfast OK,

Pros: Excellent place if arriving by car. Just inside city wall. Excellent restaurant recommendations

Pros: It is a beautiful hotel. The staff are great friendly and helpful. It's a good location in a quiet street. We hired bikes which is a perfect way to see Lucca.

Pros: Staff extremely helpful, including with our 18-month-old's needs. Very nice renovated ancient building in great location in amazing little city.

Cons: Nothing

Pros: Owner Mario very helpful and hands on. Great location in historic city. Reserved parking is essential. Valet parking only.

Pros: We stayed there for 9 days as a base for visiting towns around the Tuscany. The hotel is located inside the walls. All walking distance, there are enough eating places for us to choose daily with ...

Pros: The greeting was friendly, staff were helpful and informative. The hotel decor was very well done.

Cons: The parking had tight access

Pros: The breakfast was plentiful and the service excellent. Everybody went out of his or her way to make sure we enjoyed ourselves. The building is beautiful, the furnishings lovely.

Pros: The little balcony terrace from the Tosca room on top floor had a lovely view across Lucca. The staff at the hotel, with Mario at the front desk, were exceptionally helpful. The breakfast buffet is ...

Cons: The pillows were a little flat

Pros: The location is close to restraunts and shopping. It is quite a walk from the train station. Take a cab.

Cons: The electricity and plumbing are old and don't work well. It was extremely hot and too loud to sleep with the window open. They said we couldn't turn on the air conditioning and didn't offer a fan. We were up all night hearing the people above us. The complimentary breakfast gave us food poisoning.

Pros: Mario the business owner was beyond friendly, efficient and informative. Breakfasts were feasts of hot and cold food well beyond the usual continental breakfast. An elevator was also a welcome surprise in this old palazzo.

Pros: Location was brilliant, staff were super helpful.

Cons: Loud air-con unit, but it did work!

Pros: Breakfast and location good!

Cons: Had to wait at door long time before someone came to open! Lots of stairs!

Pros: Great location, easy walk from the train station. Room was clean, cosy & comfortable. Nice to have a communal area. Breakfast in the restaurant next door was good.

Pros: The location in Lucca was wonderful!! After a week without AC, we were thrilled to have it in our room. The common room in the B&B was homey and a great place to meet other visitors and share ...

Cons: The stairs going up to the B&B, although we had kind people help us with our luggage.

Pros: Great location in the historical center of Lucca, just beside Amfiteatro square. With very nice breakfast. The setup of the accommodation is like a dormitory - one really large kitchen/living room...

Pros: The location

Pros: Staff were very friendly and the location was very central. The adjoining restaurant was good.

Cons: Parking was a nightmare as I was travelling with a partially disabled companion. Hotel does not have an arrangement with a pay car park and we needed a taxi to take us from on street parking to hotel...

Pros: Right in the middle of the walled city, overlooking square. Lovely quaint apartment. Good shower, good little kitchen. Nicely decorated. Good breakfasts available as well.

Cons: If you have any kind of walking or mobility issues you will not be able to do the stairs. I'm fit and I struggled. Because you are on the square it is very noisy quite early in morning with ...

Pros: Lucca was just beautiful.

Cons: Loved it all.

Pros: The apartment was quite spacious for our family of four. It was incredibly clean, the cleanest place we have stayed so far during our 4 week European holiday. Its location to explore Lucca within the...

Cons: The air conditioning unit is located in the dining room and really cannot generate enough coolness to include the bedrooms so was quite warm when trying to sleep. The final stairs up to the apartment...

Pros: great location, clean and modern interior in a historic building, good breakfast, personable staff, great value

Cons: room was a bit small, but this was minor issue.

Pros: The manager, Luca, is very hospitable and extremely helpful. It is worth visiting for him alone. You really feel welcome.

Pros: Good, clean hotel with bonus parking actually inside the walls of Lucca. just a few minutes walk into the town centre. Free bikes to ride. Free nibbles and drinks through the day and free Prosecco bet...

Cons: Nothing really. You have to pay 15 euros a day for parking but I feel this is more than offset by free bike hire and food and drinks as mentioned above.

Pros: The location was perfect and the accomodation and amenities didn't disappoint. We were given free access to bicycles and used them to ride the wall on a beautiful morning.

Cons: The staff members were very reserved, competent, but unsmiling.

Pros: Fabulous location. Very helpful reception. Complimentary bikes were fantastic!

Cons: Nothing not to like.

Pros: Good location at edge of city. Very accessable. Bikes available for guests

Cons: Terrible staff support for restaurants, etc. Be careful about room location. Annex location not desireable

Pros: The room was excellent. Spacious an very comfortable. We used the free bikes available and rode around the Luca wall - fantastic!

Cons: The breakfast did not match the standard expected of this hotel. Little or no service. Cold boiled eggs. Scrambled eggs that were tasteless and dry.

Pros: Everything about Ilaria was first class, the staff were extremely friendly and helpful, the breakfast was lovely, the room clean and the complimentary drinks bar was great.

Cons: Nothing except probably a little discount for being a second time visitor.

Pros: The staff were lovely and every afternoon there were free snacks and drinks including Procecco.

Cons: The sun terrace was a bit small

Pros: This hotel was wonderful. Exceptionally clean with good size rooms and lots of extras , including a cafeteria with free snacks and drinks all afternoon, and prosecco at 5pm. A lovely outdoor terrace ...

Cons: Nothing. It was the best of our trip.

Pros: the staff were great made effort to solve problems when they could. great location good breakfast to start the day. great ambience when we were there the weather perfect beautiful greenery fun to have a glass of wine before venturing out

Cons: don't get assigned to room101 because you will be up at 5:30 while they are in the process of preparing your breakfast. the clients should be a little more careful when leaving the rooms door slamming can be irritating

Pros: Convenient to all the major sights and restaurants within easy walking distance. We walked too and from the train station...although easier to go to the station than initially to the hotel. You will have to carry bags up the rampart on going, but all down hill on departure. The hotel staff was most helpful, made several dinner reservations and we were always greeted with a smile and good day. The morning breakfast was delicious and a great way to start the day of sightseeing with a hearty breakfast.

Cons: Nothing and I would book once again during future visits to Lucca.

Pros: The hotel was centrally located beautiful mixture of the old and new. The facility is beautiful and had all the amenities of modern day. Absolutely loved it! The staff was amazing.

Cons: There were no negatives with this property

Pros: Very central for walking around Lucca. The room was nicely decorated, clean, roomy, even had a little table with chairs, and spacious bathroom. Wonderful to sit outside for breakfast (which is more ...

Cons: A bit hard to find the hotel first time, it's wedged in the narrow streets of the old town. Having a car is not a bonus, so leave it if you can.

Pros: Excellent staff and breakfast

Cons: Bathroom very small

Pros: Lovely room, comfortable and very clean. Staff super friendly and helpful.

Cons: Breakfast was slightly under par!

Pros: Great location close to both the station and to the centre of the city...and quiet away from busy roads. Great welcome from friendly hosts and rooms were comfortable. Breakfasts were delicious - ...

Cons: The beds are a bit on the hard side and the air con in our room wasn't particularly powerful and was struggling to cope when it was 36 degrees outside.

Pros: Exceptionally friendly staff Wonderful breakfast Excellent dinner recommendations Lovely new bathroom

Cons: Two flights of stairs, no lift/elevator No view, slightly away from the main sights, small little street hotel Slightly noisy old airconditioner

Pros: The staff were extremely friendly and helpful , the breakfast super, the room great and the location within the walls excellent.

Pros: The staff was very helpful. Arranged for a guide, recommended restaurants, advised me about taxis. Breakfast was easy, plentiful, and nicely served. Location was perfect--close to train, shopping, ...

Pros: Close to the station

Cons: The hotel pretance to be something that's not,make up your mind if you want to be a backpacker or a hotel. They have no idea of food hygiene, breakfast lag of imagination, the idea with the ...

Pros: Selection of food and drinks for breakfast was very good. Staff very helpful in every way and extremely pleasant and polite. It may have been useful if the hotel kept timetables available for buses ...

Cons: Stayed in the 'annex' on first floor, room 34.... which was fine and had plenty of space, but the two twin beds were rather narrow... probably about 85 square metres in width (for children) ...

Pros: Wonderful location. Cheerful staff. Clean & charming fresh ample breakfast!

Pros: Although breakfast was not included we had it our second day and it was really good, well worth it. Also liked that it was close to the train station.We were in the room with a balcony which was really lovely.

Pros: Very good staff. Very good food. We have no need to look out the window, it vas nearly impossible. Matured or colored glass.

Pros: the hotel in general was good, modern and clean.

Cons: I have money in the safe and 50 € in small notes has disappeared next day . Hotel staff did nothing. I was really disappointed and upset.

Pros: Room size, staff, hotel design

Cons: Nothing to complain about

Pros: Everything was just perfect - very nice and modern hotel to stay at! Staff very friendly !!

Cons: Nothing!

Cons: Very poor staff. No intention to listen to the customer. No information of travel possibilities!! Air conditioning is not enough (NIL) in the corridors!!

Pros: Professional staff, elegant structure, logistic location, good customer service.

Cons: Advance payment on credit card.

Pros: - Very clean rooms - Breakfast is very good

Cons: Place of the hotel is out of city center but if you have a car there is no problem.

Pros: Friendly staff, good breakfast.

Cons: Implicated and slow wifi

Pros: Excellent breakfast. Room service rates for food also very reasonable. Shuttle bus service to airport very good and cheap compared to taxi rates. Easy to get bus into Pisa. Would definitely use again.

Pros: Just can't beat the location and it was a real treat to stay in the tower room of an ancient building. The hosts were exceptionally nice and helpful.

Pros: Authentic medieval setting

Pros: Location very central

Cons: It is more like booking an apartment than a guesthouse. The entrance and walk up to the accommodation is a bit grim.

Pros: Amazing accommodations! Stephano and Brid, the hosts were incredibly warm and friendly - it felt like we had known them for years! This historic home is in the heart of historic Lucca - close to ...

Cons: We only stayed for one night - you really need two for Lucca!

Pros: Wonderful furnished rooms with style and separate themes, nice wall paintings, everything fits perfect in the old palazzo. The hosts were very friendly and helpful. We really enjoyed our unfortunately...

Pros: Location very central and convenient. Good dining tips from hosts.

Cons: Breakfast not top quality. Bed covers, Linens and towels tired.

Pros: Stepping into a true piece of history that has been lovingly restored. Stepping out of the front door onto the chic Via Fillungo in central Lucca.

Cons: The only thing (being VERY picky) would be a softer pillow?

Pros: What a fantastic 14th century tower in the centre of Lucca. It is one of the nicest B&B's I have ever stayed at and I could recommend this place without hesitation!!

Cons: Everything was perfect

Pros: Stefan and Brid were so kind and personable. They helped us with directions and provided a good breakfast to start our day. If we make it back to Lucca, we would definitely stay there again! Loved ...

Cons: Would have been nice to know there were bike rentals and you could ride around the wall of the city which is about 4k

Pros: Hosts were very helpful and accomodating!

Pros: Beautifully designed rooms, great ambience with lovely gardens, at a five minute drive from the walled city of Lucca

Pros: Gardens Pool Nearby restaurant Room size

Cons: Busy road to walk to restaurant

Pros: Being just out of the town centre is so peaceful. The property is set amongst the most amazing gardens. It's lovely to sit by the pool and the quietness. We originally booked 4 nights, after ...

Pros: Great with friendly staff, delicious food and excellent drinks. Though we were late for breakfast once they still helped so that we could eat delicious sandwiches.

Cons: The location required taxi to city or there was bus with about 5' walk.

Pros: The bed was so comfortable - the best sleep we have had in a long time. The peace and tranquility of the pool and gardens - nothing but beautiful bird song throughout the day. We left the hotel very ...

Cons: Pool bar could have been manned earlier in the day but when there excellent service.

Pros: Beautiful location in the heart of the Tuscan countryside near Lucca. A traditional villa sensitively converted into a small hotel with a pool in a well kept, peaceful garden. Staff very helpful and ...

Cons: Outside dining on the terrace would be a good addition. Breakfast food and service not as impressive as evening meal; but generally a great place to stay and we will definitely be back.

Pros: The best hotel in Lucca

Pros: Lovely quiet old family-run hotel in beautiful large gardens with deep swimming pool (unfortunately not yet open during our visit in April!) Decor may not appeal to some as the wallpaper is very &quot...

Cons: nothing

Pros: Excellent place to stay - location was fantastic!

Pros: An old world hotel ideally sited for q quick drive to PISA airport

Cons: the neighboring landowner burned clippings and rubbish all afternoon destroying out ability to use the pool (he is right next door) and the acrid smell infiltrated hotel causing my wife difficulty in breathing- he may not like the new owners

Pros: Very nice place for sleeping in Montecarlo. Old house with style. Breakfast with typical products of Tuscany in high guality.

Cons: Parking is about 200 m from hotel. Midle age city is not friendly for cars

Pros: Erica, the person in charge, was very helpful and made our stay very plesent.

Pros: This property is unique and extraordinary- located in small town between Pistoia and Lucca, furnished in order with historical background of the house with all facilities you need for perfect stay. ...

Cons: Nothing.

Pros: It's a beautiful old building in a lovely location. Erica was really welcoming. She works hard to keep her guests happy, always with a smile on her face.

Pros: The town is very charming but not too touristic. The hotel has good old atmosphere of the countess's residence. The best of this place is, however, the hostess, Erica. She explained to us about ...

Pros: Good fresh breakfast good choice and excellent dinner

Cons: Pillows could have been softer not like rubber pillows bed comfy

Pros: The breakfast room and breakfast service were excellent!

Pros: Staff were very amiable, professional and always eager to please. The location to the city is close to the city wall and near Porte Elise. Parking is excellent and free of charge. The hotel lends is ...

Cons: Not much at all

Pros: The Location, which was just outside the city walls, Friendliness, helpful staff, Room Comfort & facilities, Breakfast. The adjoining bar was excellent with outside seating and it served free ...

Cons: The Roof Terrace seating was of modern design but not that comfortable which did not encourage one to sit and relax.

Pros: The lobby/bar was attractive, free bikes were appreciated and the location was close to the walled city entrance.

Cons: It was overall pretty good. The rooms were bland, but clean and comfortable.

Pros: A great place to stay while exploring Lucca. Aircon was superb! Room very quiet no traffic noise at all. Beds really good. Rooms aired and fresh. Breakfast was a treat- espresso better than regular ...

Cons: Taxi didn't arrive for going back to airport at 4.30 am. Not sure if it had been booked by hotel as promised or not. However another was found eventually by very helpful staff but we very nearly ...

Pros: Great location just outside the wall that surrounds Lucca, with plenty to see and do . The rooms were very clean and comfortable, but a little small, breakfast basic but sufficient. Lucca offers ...

Cons: N/A

Pros: Free bikes for guests were fantastic. Made getting around the city so easy .

Pros: Convenient location and free parking

Cons: Drab rooms. No atmosphere. Just somewhere to park and sleep I'm afraid

Pros: The accommodation was better than expected the room was fairly small but the bathroom facilities were excellent . Bike hire an advantage & very near the city wall.

Pros: Manager, Luca Giovanelli, was wonderful, friendly and very helpful. There was a nice bar and sitting area. Hotel just across the wall from town, easy walk. Complimentary breakfast was nicely done

Cons: We did book a standard, but room was a tad small, but had everything you could need. The bathroom was great.

Cons: good location to high way and nice meal in the restaurant

Pros: Easy parking and good breakfast. Quick access from/to highway. Relatively calm place.

Cons: Soft bad (prefer harder) and average and slow wifi

Pros: Location and the staff made this hotel.

Cons: Nothing really.

Pros: We only spent one night in Lucca but we enjoyed our stay very much. The room was comfortable and the included breakfast was quite good. Friendly staff too. We had a car and the free parking was much ...

Pros: Accessible, friendly staff, good breakfast with true Italian coffee available from the bar. Automated coffee machine also available. Price was convenient for an occupancy of 3.

Cons: More outdated than I expected. The online pictures are from when it was new. Cigarette smoke penetrates in the room if neighbors smoke. I am sure I could have gotten a better deal at an apartment. ...

Pros: So Nice! Specially with free bicycle

Pros: Polite and very helpful receptionist. Room very quiet and comfortable.

Pros: cleanliness inside was 9/10

Cons: location , outside was shocking,poorly kept gardens , exterior surrounding very shabby hot breakfast offered (not hot) Adjacent to Macdonalds drive in resturante open to early hours well after 2....

Pros: Breakfast, helpful and friendly staff, modern fixtures.

Cons: It's not that far from the historical center, but hotel is next to the highway exit and big supermarkets. Ideal for people who come with a car or who don't mind walking to town and see the ...

Pros: We liked that it was close to the historical downtown. It also included breakfast. There was shampoo, soap and lotion in the bathroom. It is tricky to get out of the shower, especially for older ...

Cons: It did not have enough outlets to charge our gadgets (phones, tablet and laptop), and hangers in the bathroom were to high which means they did not take into account not so tall people.

Pros: The staff was great, the location was great, the cleanliness was great. The free bike rental was a bonus.

Cons: I did not think this is a four star: no area to relax outdoors (no pool, patio or garden) the rooms are very small, there is no coffee or tea in the rooms - it is lacking in a few of the things that warrant a four star.

Pros: How it is green friendly

Cons: Front desk staff and manager

Pros: Rooms are very spacious

Cons: Little away from pisa

Pros: Room was big with nice terasse

Cons: Sorrundings, spa in bathroom not effective, aircondition effective but very noisy. Borring breakfast.

Pros: Easy to get to the hotel. Parking was a breeze no problems at all and plenty of space at the back of the hotel. Breakfast was excellent at only €3 for basically all you can eat in terms of fruit, ...

Cons: The hotel is in a great place. Probably I'm not saying it is but the hotel seems to be mostly used for business meetings, team meeting etc. What's lacking for me was a pool. But there appears ...

Pros: Room was good size, staff attentive. Excellent breakfast facilities

Cons: Not easy to walk into Lucca,bus was ok. Geared more to couples and business users although ok for my children 10 and 14

Pros: There was a good selection for breakfast but the bacon and egg should have been hotter.

Pros: Clean room, nice stuff and bar.

Cons: AC did not work

Pros: Nice room, lots of space. Good breakfast.

Cons: Noisy, family rooms facing the main street

Pros: Proximity to town easy parking

Cons: Snack at the bar on arrival, Mediocre breakfast

Pros: Soy milk for breakfast, no fuss about vegan customers, courtesy of waitress

Cons: almost no vegan/vegetarian friendly choices on the menu

Pros: The hotel was very nice and clean. The breakfast had a good variety of food to choose from and was fresh.

Pros: The staff were very helpful and friendly.

Cons: The beds were like camp beds, i.e. fold out type. Very uncomfortable. The room was very dark, with one small window. We were in the annexe so perhaps the rooms in the main hotel were nicer.

Pros: The staff were lovely, very friendly and helpful. They spoke beautiful English. Our room was lovely, very comfortable and clean. Breakfast was lovely too. Lucca is a small city and easy to get around...

Cons: The only problem we encountered was that Booking.com had a swimming pool and garden listed in the hotel facilities but had neither! The receptionist was astounded when I showed her and said they have ...

Pros: Everything was stellar. The location could not have been better. My group and I will definitely be returning next year.

Pros: friendly staff, excellent location, valuable help to negotiate our car through the Lucca labyrinth, the possibilty to hire hotel bikes for our trip along le mura

Cons: the unavailability to computer facility in the hotel to obtain our boarding passes for our return flight: Pisa - Charleroi (Ryanair) the breakfast coffee on one occasion that was not warm enough

Pros: Lovely breakfast, very helpful and friendly staff, excellent location

Cons: The mattresses are very hard so it difficult falling asleep

Pros: The location, right off the main shopping street (via Fillungo) can't be beat. There's also a convenient restaurant in the same courtyard. The staff is very friendly. The rooms are small, but ...

Cons: What they don't tell you on the website is that they turn off the air conditioning for an hour or so (though at unpredictable times) at midday every day -- not very nice, if you're returning ...

Pros: Most surprised when stepping inside the exterior is fitting with the town,the inside is spacious spottlessly clean and fitted with all your needs,a large roomy bathroom well appointed ,and a large...

Cons: Nightmare drive in,better coming out as directed by the staff.

Pros: Wonderful breakfast & great location

Pros: Great central location. Happy and attentive staff. Quiet room, comfortable bed. Walk out the door in to the center of the old city. On sight secure parking.

Cons: Driving to the hotel can be daunting involving driving down pedestrian only lanes and wrong way on others - but all perfectly normal according to the staff :)

Pros: I loved the location and the view. The room was great.

Cons: Screens needed on all windows. It was very hot and i got a ton of mosquito bites that stayed on for 2 weeks ! Other than that it was great.

Pros: We had a lower room/suite which was bigger. Had a small mini-fridge. Quiet peaceful property. Ample on-site parking. Excellent restaurant and wonderful service but see below.

Cons: Slow WiFi and requires chitties for each device. NO breakfast and out in the country with no cafes nearby made starting the day difficult. A kettle would have been nice. Requires a car to get to (ok ...

Pros: Outstandingly warm reception. A WHOLE FAMILY WORKING TOGETHER AS SEASONED PROFESSIONALS. Superb food and wine. Lying in a hot bath. Far from traffic and noise yet very near the autostrada. ...

Cons: Nothing

Pros: Wonderful location connected to a great restaurant.

Cons: For the price: nothing.

Pros: Very clean, excellent air conditioner, lots of hangers, working safe in room. Large bathroom with very good shower and large bath towels )). Kingsize bed, lighting at both ends, mini-bar refrigerator...

Cons: The hotel is about .5 km from the train station, but further from the old city (where the Leaning Tower is located) than we thought, although halfway between trainstation and shopping area on the ...

Pros: Breakfast included is a major plus and the choices are fair once you get the hang of the buffet, we were there for two nights, the second morning was better because we were able to locate the food ...

Cons: Breakfast staff were not very nice, helpful or kind. Could use help with people skills.

Pros: This is a nice reasonably appointed hotel. It's around 10 minutes drive from Pisa airport and leaves you with a very pleasant walk of about 15-20 mins to the leaning tower and the main eating ...

Cons: To be fair, for what it is (Usually a stop over en-route to other places) it's just about on the money.

Pros: Nice Location .....easy for the Tower

Cons: Beggars in PIsa

Pros: The continental breakfast was very good- they made allowances for me being gluten free and there was plenty of choice of beads and pastries and meats and cheese. The staff were very welcoming and ...

Cons: Not much

Pros: Everything was fine for a medium priced hotel for one or two nights. Comfortable and clean and service very good. Breakfast good. Reception staff excellent - helpful at all times. Very good airport...

Cons: Room would have been a little cramped for a longer stay. Coffee machine not great for coffee with milk - rather unpleasant 'long- life' taste.

Pros: Excellent practices, location. Rooms are small but very efficient, clean and comfortable

Cons: Booked 2 nights BnB. Second night was 30Er more than first. A swindle.

Pros: Air conditioner wasn't working very well, thankfully it wasn't too hot but it affected my sleep. Staff was nice, very helpful. Breakfast was amazing, seriously the best included breakfast I&#...

Cons: We rented two rooms. One bathroom only had a very small shower, the other had a jetted tub! Odd they were so different.

Pros: Four of us stayed in two rooms for four nights in this hotel. It is situated in the town centre close to all amenities, especially the railway station which we used extensively throughout our stay. ...

Cons: There were a few little errors such as not replacing the soap each morning and one morning the toilet roll was not added. There should have been a better selection of bread, cheeses and cold meats. ...

Pros: Good location. Good value for the money.

Cons: Don't bother with the breakfast if it is not included in your reservation. It is not worth the price.

Pros: This is a good hotel if you want something in a great location with no frills. Very simple, clean and nothing special. The breakfast was a lot better than I thought it would be. Rooms were simple, small and clean. The bathroom was nice and good sized.

Pros: Very helpful staff and a really convenient location

Cons: Nothing If there had been a pool it would have been perfect but there is not enough space

Pros: Location

Cons: Decor rather tired

Pros: Great staff very helpful. Good breakfasts and a good location.

Cons: Possibly could do with a little updating

Pros: The roof top terrace

Cons: Bar - there is one but it's just in reception rather than a separate bar

Pros: The location was perfect for exploring Pisa and visiting the tower. Everything was clean and the staff were attentive and understood English well. Just perfect for our night before flying home to cap ...

Cons: The instant coffee at breakfast and having to pay for an espresso in the lobby to get a decent coffee when I know it's cheaper around the corner (and better too). A real let down for a coffee ...

Pros: Staff were very warm, welcoming and helpful. Good English too, which helps. Room was large and comfortable for 4 and had a lovely modern bathroom with a great shower. Location is excellent - just a 5-...

Cons: It was challenging to find the hotel, even with Google Maps. In fairness, this is to do with Pisa's layout more than anything else. While we were confused and getting irritable trying to locate it...

Pros: The staff were truly lovely and nothing was too much for them. They went above and beyond the duty to make us feel welcome b

Cons: Nothing. It was all lovely

Pros: Staff went out of their way to be super helpful

Pros: The people were very nice and friendly

Cons: The view

Pros: Very comfortable hotel. Great nights sleep, lovely & peaceful area. Good views from the rooftop terrace. Staff were friendly & helpful.

Cons: Nothing we didn't like...if being critical then I'd say our room was quite small and basic but fine for our needs and comfortable.

Pros: Close to the tower of Pisa in a quiet and old part of town.

Cons: Having to wait ages to get the bill.

Pros: We loved this place so much and will come back again.

Pros: Excellent location, owner was very nice, breakfast was good and in a beautiful room. Thee building was lovely no view from our room but we expected this with the location. Our room was a double with a...

Cons: Bedroom could have done with a make over, especially the kitchen area which is not really necessary. Bathroom looked quite new but was dirty around tiles in shower. Shower looked amazing with jets ...

Pros: The guesthouse is located in the middle of Luccas center and makes for a perfect starting point to explore the beautiful old town. Claudio was the sweetest host, GRAZIE! The rooms are very individual ...

Pros: The staff were very welcoming, and were able to answer any questions during our stay. Location was perfect for walking into Lucca, which is just beautiful!

Cons: Nothing!

Pros: very hospitaliy host ,very helpful,and thoughtful whatever you are backpaker or dirver,breakfast are lightly but exqusite,location perfect and parking slot nearby.1.5euro per hour.house old but very ...

Cons: house are very old,so pls take care of it,Door handle droped

Pros: The host is realy nice, very hospitable. He told us a bit about Lucca and also were to eat.

Cons: Our room had a real low ceiling, but thats also the charming of this building.

Pros: Homely and welcoming atmosphere, comfortable bed, very friendly and hospitable host who gave us extra information and great advice regarding restaurants, train service etc. The staff were friendly ...

Cons: Maybe an extra plug in the room for charging multiple batteries.

Pros: Excellent location and friendly staff

Pros: Right in the center of Lucca, special decoration of the house and guest rooms, the owner is very welcoming and helps with all requests. Not a conventional hotel. Breakfast is served in a cozy room ...

Cons: Shower installations request maintenance

Pros: Claudio was very good to us. helpful in any way.

Pros: Need some improvments

Cons: Nothing

Pros: The staff is very friendly and the location is perfect

Cons: Nothing negative

Cons: Internet was not good, need to be better.

Pros: We liked everything. The staff were very friendly and helpful. The breakfast was very versatile. The hotel is in the very beautiful location, surrounded by mountings.

Pros: Location is convenient Some thoughts about the owners: Oh the owners... they are really tired by all the tourists and probably they are in the wrong business... They rent something like 5 to 7 rooms at their own home and at the same time they don't want to bothered! Thats about 10 people a day that they have to avoid...They expect you to arrive between 15.00 and 19.00 otherwise they keep your money and you stay out of their property (check some of the previous reviews)!

Cons: I made the reservation based on the location and the good average rating of something like 8.5. At that time I was thinking that it was a real hotel ... At arrival we found nothing but a closed door and a ringer that nobody answered... So I checked my confirmation mail just to be sure that we were at the right place and that was when I came across a strange email... Dear Guest: I would like to remind you that the check in is available from 3.00 PM to 7.00 PM. After 7.00 PM , you will not be accepted . BR The Owner Wow!!! I did not know what was more appropriate to laugh at this impossible message or to cry. Anyway I realized that time was exactly 15.05 when a young man came (probably an employee) called the owner named Patricia who was the whole time INSIDE the building but just didn't mind opening the door or answering our calls!!! The young man asked Patricia which is our room and she gave him instructions. So that was pretty much the only interaction we had with the hotel staff. We quickly left our luggage and headed for the city. Next morning we made what would soon be proven to be a very bad decision... we decided to prolong our stay in Pisa and head to the nearby villages. As you probably guess we were alone at the hotel and nobody answered our calls so I payed for our second night through the booking site, received the confirmation and left a written message at our door explaining that we payed for a second night (time was 10am). At 16.33 I received an sms from Patricia the owner: I'm sorry but your Bill isn't pay. You luggage is in the living. Ciao ciao Tried multiple times to call her back but she never answered so I forwarded her the confirmation letter just to verify that everything was payed and informed her that we would be back by 10pm. We were back in town by 9pm. At the hotel we met Patricias spouse who told us that they re-arranged our things in another room in the first floor but quickly after we had to confront Patricia that acted like crazy!!! Saying impossible things like that she had not eaten dinner because of us an all the time she were referring to us in Italian language saying very inappropriate things and she wanted us out!!! So Patricias spouse re arranged again our things in yet another room in the second floor without any windows with the bathroom outside and so small that we could hardly stand. Guess this was something like a punishment for being late... Because of text size limitations I'll make it short Patricia refused tho give me back some personal items of me like mine travel kettle... We called Police to help us out but that didn't work either... Patricia refused to meet them All ended with Patricias spouse (who identified himself as a policeman) threading my spouse to be careful because "the dog didn't like her" and HITTING and PUSHING my spouse out of the front door!!! We spent a whole day in the local police station and hospital... to be continued.........

Pros: Excellent location

Cons: Poor air conditioning and cleanliness

Pros: Nice B&B in a classic old house, extra quiet and well located

Cons: Sometimes hard to reach staff

Cons: The AC was hardly working, room full of mosquitos. Unfriendly staff completely disinterested in making the guests feel welcome. Inappropriate email 'You will be not accepted after 7pm'. All ...

Pros: This was the nicer room of the two we stayed in - cosy and nice decor! En suite shower room was nicer than bathroom! Fabulous location - easy to get everywhere! Nice restaurant nearby too! Useful to ...

Cons: Basic tea/coffee facilities in room - supplies not refreshed upon arrival and had to plug kettle in across room! Only minor but would expect things like this done for cost of room.

Pros: Location was superb! Very close to all major sites in Pisa plus lovely restaurant 30m from door. Decor is lovely - some rooms better than others. Helpful to be Italian speaking when conversing with ...

Cons: Rooms had kettles but tea/coffee often not restocked on arrival. Bit laissez faire approach to management.

Pros: Nicely decorated, spacious rooms. Lovely bathroom too. Great location for sightseeing, really central.

Cons: Room still wasn't ready when we arrived at 5pm, an hour after the approx check-in time we'd suggested. Had to wait downstairs for 15mins. Room was beautiful, but shame the spa bath didn't ...

Pros: Rooms are cosy, the whole house is very sweet.

Pros: The style of the room. So quirky and cute at the same time. Comfortable bed, easy communication with the property host. Literally 3 minutes away from Pisa by walk or from the shops, deeming the ...

Cons: Property host seems to have social events in the evening inside the property, one evening we did find it hard to sleep on account of the noise. Room was street level, I would ask for one upstairs next...

Pros: What a great find. The owner was lovely, very helpful. The location was great easy walk to the tower, cafes restaurants (would recommend Tree for pre-dinner drinks, Via San Francesco).

Cons: The details say there isn't any parking, but it would have been good to know about the parking situation in Pisa - you can't come into the walled city without a specific parking/car permit...

Pros: Very friendly and helpful landlady and good sized room. Great location

Cons: Shower had great pressure but shower head coild be replaced