Cons (-) The non smoking room smelled like an ashtray and the hallway was worse!
3 stars
Stonewood Inn & Suites of Carrollton - Smithfield
20080 Brewers Neck Boulevard, Carrollton, VA 23314, United States
Carrollton, VA
See location+1 757 542 3092Photos of Stonewood Inn & Suites of Carrollton - Smithfield
Overview
Hotel in Smithfield with free parking Express check-out, a garden, and a picnic area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff and a vending machine. Weekly housekeeping is available. Stonewood Inn & Suites Carrollton - Smithfield offers 72 air-conditioned accommodations with hair dryers and irons/ironing boards. 50-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.
Latest deals for Stonewood Inn & Suites of Carrollton - Smithfield
Amenities at Stonewood Inn & Suites of Carrollton - Smithfield
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Oven
- Microwave
- Stovetop
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Entire unit located on ground floor
- Pets allowed on request. Charges may apply.
- Increased accessibility
- No smoking
- Toilet with grab rails
- Designated smoking area
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Interconnected room(s) available
- Sofa
- Telephone
Services and conveniences
- Wake-up service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Free parking
- Private parking
Outdoor
- Grill
- Garden
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Pool and spa
- Hot tub
Reviews of Stonewood Inn & Suites of Carrollton - Smithfield
5.2
Fair
276 verified ratings
Wonderful
61
Very good
29
Good
34
Okay
25
Fair
24
Mediocre
14
Poor
89
Summary of reviews
Guests say
Guests consistently reported issues with cleanliness and service, with many rooms described as dirty and staff being rude. While the location received some positive remarks, the overall experience was marred by significant complaints about the state of the hotel and lack of proper service.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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5.6 out of 10
237 reviews
4.2 out of 10
25 reviews
2 out of 10
1 review
3.8 out of 10
2 reviews
All reviews
Cons (-) Stains on the wall. Pubic hairs on the sheets. Clerks breath was horrible. Tub had a crack in it. This is an absolute last option only hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at Stonewood Inn & Suites Carrollton - Smithfield?
Guests have highlighted the great value and location, the super helpful and friendly staff, and the large rooms with comfy beds.
What are the cons of staying at Stonewood Inn & Suites Carrollton - Smithfield?
Some guests have mentioned concerns about the cleanliness, including bugs, mildew, and a smoke smell, as well as issues with hot water, mold in the coffee pot, and a broken toilet paper roll.
What amenities can guests expect at Stonewood Inn & Suites Carrollton - Smithfield?
The hotel provides amenities such as disinfection of high-touch surfaces, hand sanitizer, contactless check-in/check-out, a desk, free toiletries, and an iron and ironing board.
When is the best time to visit Stonewood Inn & Suites Carrollton - Smithfield?
The high season is in September, offering a great time to enjoy the location and the surrounding area.
What are the nearby attractions to Stonewood Inn & Suites Carrollton - Smithfield?
Guests can explore Wat Pasantidhamma, which is only 0.5 miles away from the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the Upper Floors
Several guests recommended choosing a room on the upper floors to avoid noise disturbances and for a better view.
Consider Bringing Your Own Toiletries
Some guests mentioned that the hotel's toiletries were insufficient, so consider bringing your own to ensure you have everything you need.
Check Room Amenities Upon Arrival
A few guests reported issues with room amenities such as coffee pots and hairdryers, so it's advisable to check these upon arrival and request replacements if necessary.
Be Mindful of the Surroundings
Some guests expressed concerns about the safety and cleanliness of the surrounding area, especially at night. It's recommended to be cautious and aware of your surroundings when staying here.
Inquire About Recent Renovations
While some guests noted recent updates to the hotel, others reported maintenance issues. It may be helpful to inquire about any recent renovations or maintenance work when booking.
Consider Bringing Earplugs
Due to reports of noise disturbances, bringing earplugs might be beneficial for a peaceful night's sleep.
Confirm the Hotel's Name
There were reports of confusion regarding the hotel's name, so it's advisable to confirm the name and branding of the hotel before booking or upon arrival.
Check for Cleanliness Upon Arrival
Several guests mentioned cleanliness issues, so it's recommended to thoroughly inspect the room upon arrival and request a change if necessary.
Inquire About Security Measures
Some guests expressed concerns about safety and security. It may be helpful to inquire about the hotel's security measures and protocols upon check-in.
Verify the Availability of Advertised Amenities
Some guests reported discrepancies between advertised amenities and the actual offerings. It's advisable to verify the availability of specific amenities, such as breakfast and coffee, before booking.
Location
20080 Brewers Neck Boulevard, Carrollton, VA 23314
What's nearby
- Wat Pasantidhamma0.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Stonewood Inn & Suites of Carrollton - Smithfield
Low season | April |
|---|---|
High season | July |
Average price (weeknight) | $75 |
Average price (weekend night) | $70 |
When to book a room at Stonewood Inn & Suites of Carrollton - Smithfield
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Stonewood Inn & Suites of Carrollton - Smithfield
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See most recommended stays in CarrolltonGood to know
Value for money | 6.4 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Newport News Intl |
Distance to airport | 14.3 mi |
Everything you need to know for your stay in Carrollton
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