Overview

Hotel Santa Cruz Cartagena

Calle de la Moneda 7-54, Cartagena 13001, Colombia
+57 5664 2649

$43+

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Rates

Overall guest ratings

7.4/10 Good
Based on 475 reviews
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Review highlights

  • 9.4
  • 9.2
  • 4.5
  • 4.1

Nearby

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    About

    With a stay at Hotel Santa Cruz Cartagena, you'll be centrally located in Cartagena, steps from Simon Bolivar House and Museum and National Palace. This hotel is close to Puerta del Reloj and San Felipe de Barajas Castle.

    Rooms

    Make yourself at home in one of the 15 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and a turndown service, as well as phones with free local calls.

    Amenities

    Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance. Guests can get around on the shuttle (surcharge), which operates within 1 km.

    Dining

    Take advantage of the hotel's room service (during limited hours). Meet other guests and eat at a complimentary reception.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and a 24-hour front desk. For a surcharge, guests may use a shuttle from the hotel to the airport (available on request) and a cruise ship terminal shuttle.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Currency exchange on-site
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Express check out
    • Airport shuttle (surcharge)
    • Pets not allowed
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 475 reviews
    • 9.4 "Terrific location."
    • 9.2 "Excellent value."
    • 7.8 "Good service."
    • 5.8 "Breakfast is mediocre."
    • 4.5 "Internet is poor."
    • 4.1 "Not very comfortable."
    • 3.2 "Awful rooms."
    • 3.1 "Food is inedible."
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    Overall Rating

    7.3 Good
    Based on 261 reviews
    • 9.4 "Terrific location."
    • 9.0 "Excellent value."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 4.5 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      4.4 "56% thought it was too noisy."
      1.7 "83% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
    • 2.7 "Awful rooms."
      2.3 "77% complained about the bathroom."
      1.7 "83% said rooms were small."
      3.4 "66% thought they were poorly maintained."
      3.6 "64% had problems with the shower."
      3.7 "63% didn't like the uncomfortable beds."
      2.9 "For 71%, the rooms looked old."
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    Overall Rating

    7.6 Good
    Based on 142 reviews
    • 9.6 "Terrific location."
    • 9.4 "Excellent value."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.9 "Vibe was decent."
    • 5.4 "Breakfast is mediocre."
    • 3.3 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      4.9 "51% said rooms were dirty."

    Overall Rating

    6.1 Good
    Based on 71 reviews
    • 9.1 "Terrific location."
    • 7.8 "Good service."
    • 5.8 "Breakfast is mediocre."
    • 3.4 "Not very comfortable."
      1.4 "86% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
    • 2.5 "Awful rooms."
      1.4 "86% said rooms were small."
      2.3 "77% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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