Cedar Crest Hotels

The rooms are beautiful. A complemtry something would have been nice and made the price more worth it.

clean and friendly we liked it all

The room was nice and spacious. The beds were decently comfortable. Most of the staff was excellent (pool attendants, front desk, cleaning staff, and most of service staff in Tiwa cafe on 1st floor). The casino staff is good as well. The door locks are not sensitive enough. It takes several seconds for the access point on the door to read the card. Not a terrible problem, but it was a bit annoying. The room has no refrigerator (might want to bring a cooler if possible). The pillows were a little lacking (don't provide great neck support). Although the room was smoke free and smelled good the hallways and lobby sometimes smell like smoke because the casino goers smoke like chimneys and tend to drag the smell with them. The staff works very hard to maintain a clean facility however. It's just something that will not get better unless smoking is banned on premise.

We enjoyed the room, balcony, staff, pool, casino, showroom, etc... Cleanliness of the room was not the greatest. My husband and I had to clean up pubic hair on the floor and in the bathtub. We also had to clean up boogers that were pasted on the wall. Room was beautiful and comfortable and we still enjoyed out time, we hope the rooms get cleaned thoroughly for our next stay.

Wonderful staff! Comfort and beauty.

Staff was helpful in getting us in promptly, and supplied us with information about getting a dinner meal-it was late, we were hungry and there was no place near by to get food. (We ordered in Pizza which was good and came in good time). No place to walk near by. Chair in our room was broken.

Everything.

The room was clean and neat, bed was comfortable. The meal was a good start for my day. The number of power drips in the room. I realize this is a older buiding they was built when there was not electrical device we have now a days. I requested a room off the front desk and was put in a room 1/4 way down hall, I have lung problems and require oxygen the futher I have to walk I run out of air.

Staff were helpful & friendly. Clean, comfortable room. Had trouble connecting to WiFi in our room. Connection was good in the lobby, but spotty & sometimes unavailable in the room.

Our entire stay was good. Staff were very friendly and helpful. They made us feel very comfortable and welcome. Our stay was very good there wasn't anything that we could complain about.

Service was great. The rooms were clean. The view from the balcony was awesome. There were people partying close to our room and woke us up with their loudness.

Beautiful indoor pool n spa

comfort of room and friendly staff. I had booked a King size, hoping my husband would meet up with me. But he could not, and the King was not available. Desk person said this sometimes happen with internet reservations. As I was leaving to go to my room, I picked up a soda and bag of chips to pay for, and it was given to me complimentary. Nice Parking was difficult as the parking lot was full, however a security guard was outside at 2am watching the parking lot, and she helped me find a spot. Super nice!

Friendly staff, awesome room for the price. Breakfast was amazing!

Modern decor. Friendly staff. Excellent breakfast. Internet didn't work at all from my room

The person manning the front desk ( Chad) during check in was very professional ,courteous and helpful. the room layout and shower are excellent. We missed breakfast

Nice clean rooms comfortable beds Noise from construction

Size of room, airport pickup, large TV, help with questions

Staff was nice and friendly! Only stayed one night to get to my very early flight next morning. Very comfortable room and very clean!

Nice central location close to any amenities such as shipping and restaurants. The hotel itself is clean and would be perfect for the business traveler. We chose this hotel for the location and heated pool. The pool was small (looks large in pictures) but I would not consider it a truly heated. It felt like going into an ice bucket every time. Our family would do laps just to get warmed up enough to stay in it. We travel a lot and on the heated side of this I would rate the pool a 2. It did however offer up a great hot tub. Perfectly set temperature. We did not eat at the restaurants but it looked nice and there was also a Starbucks inside. Most places we stay the staff always greets you, this one did not. Employees were always too busy talking. They were however nice when approached. As a former business traveler I would say this place is a hit. As a family I might try another place next time I stay in ABQ just to see what else is out there.

The beds were great You had water in the room for a fee. Either give the water or don't put it in there.

Location is good and overall clean but small rooms. They put us in the wrong room when we checked in so we had to go back to front desk. It was about 9:30 pm. Put all 4 of us in room with one bed instead of two queen beds.

EVERYTHING WAS GREAT! I LIKED THAT THE MALL WAS RIGHT ACROSS THE STREET. THE STAFF WAS AMAZING. I HAD AN ISSUE AND THEY TOOK CARE OF IT FOR ME!!!

Clean room, friendly staff, decent complimentary breakfast

Good access to the areas of town I needed to go to.

This is a nice hotel, especially if you're looking for something last minute. It has everything you need. The pool and outdoor area is awesome, so if you're traveling with kids, they're going to love it. Teepee right by the pool, hotub, pool is half inside half outside. Super fun. The interior is decorated with great local art and it's handicap accessible. Room service is reasonably priced. Staff is incredibly friendly and helpful. Really great stay. The crib it advertised on the website is actually a pack-n-play. That kind of sucked because there's no way to wash those, so who knows how many babies/toddlers have slept/pooped/peed/spit up in it. Bring your own of you're traveling with a small child.

I thought the Hotel was just great, I loved everything about it. I would defintely stay at Nativo again. Everything was excellent about my stay even tthough I can't click on the dots.

access to airport.

Loved the staff and their attentiveness. Surprised they charge for wifi, breakfast, and all that jazz.