Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Awesome vibe."9.5 "95%
enjoyed the friendly atmosphere ." 8.6 "86% thought, thehotel was modern ." 9.6 "96% said it was astylish hotel ." 7.8 "78%enjoyed the lobby entrance ." -
9.2 "Excellent pool."
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9.0 "Terrific location."9.6 "96%
liked the proximity to shopping ." 8.2 "Great parking , according to 82%." 10.0 "Easily accessible by car , said 100%." 7.7 "77%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.5 "Food is delicious."8.7 "87%
loved the menu selection ." -
8.5 "Great service."8.9 "89% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 8.3 "83% found therestaurant service to be one of the best ." 9.7 "97% wereimpressed by the valet service ." 7.1 "Housekeeping was great , according to 71%." 9.7 "97% said therecreation staff was great ." -
6.0 "Average comfort."6.3 "
Beds were acceptable for 63%." 6.6 "Only 66% saidrooms were big enough ." -
1.8 "Disappointing internet connection."0.7 "93% said the
wifi quality was bad ."
Overall Rating
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9.4 "Awesome vibe."
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9.3 "Excellent pool."
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9.0 "Terrific location."9.7 "97%
liked the proximity to shopping ." -
8.4 "Food is delicious."8.5 "85%
loved the menu selection ." -
8.3 "Great service."8.9 "89% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." -
6.4 "Average comfort."6.5 "
Beds were acceptable for 65%."
Overall Rating
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9.2 "Terrific location."
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9.2 "Awesome vibe."
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9.0 "Excellent pool."
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8.2 "Generally very clean."8.9 "89% said
rooms were clean ." -
8.1 "Great service."9.1 "91% found the
staff to be very friendly ." -
6.6 "Average value."
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6.2 "Average comfort."6.5 "
Beds were acceptable for 65%."
Overall Rating
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8.7 "Great service."9.1 "91% found the
staff to be very friendly ." -
8.6 "Location is great."
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8.6 "Generally very clean."9.0 "90% said
rooms were clean ." -
8.5 "Food is delicious."
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8.0 "Rooms are great."9.0 "90% said
rooms were clean ." -
6.6 "Average value."
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6.2 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Stayed the weekend with a group of 20. Rooms were excellent and spent most of Saturday at the pool. Rented two cabanas that we probably didn't need as it wasn't terribly hot and they had plenty of umbrellas around the pool. Plus not crowded so probably wouldn't do cabanas again. Poolside bar was good as was the service. We made reservations for 20 at Ling & Louie's and they were very accommodating. Had to order from special "large group" menu, so somewhat limited, but still good. Plenty of bars in casino and they had food court for late night munchies. Food court restaurants took forever. Some ordered from Fat Burger and it took 25 minutes. Same for pizza place. Too much smoke in the casino.
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10.0review from
The room was large and very comfortable. Theater for misic event is small and does not have amphitheater teared seating
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6.0review from
Bed was comfortable No hot water in the shower.
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3.1review from
The hot tub was closed....the staff started banging one door for checkout at 8am.....non stop....check out is 12noon.....never again!
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9.7review from
Staff was great! Clean! A lot of restaurants.. rooms were nice. Up to date. Prices were great No refrigerators in the room. Pool closes at nine. And you can't bring your own drinks into pool area
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6.0review from
Great location to visit from Tucson. Nice to be near shopping a and restaurants without having to drive thru Phoenix. This is not a friendly hotel. We spoke to one manager who was nice. Every other employee was rude, slow and acted as if we were bothering them. From housekeeping to bartenders. Apparently you should never stay here during the week because we were almost kicked out the first night for too much noise. We were just playing cards in our room. We were told that during the week there are a lot of business conferences going on and that we should have come on the weekend. Well, we picked a casino because we didn't want to have to be quiet by 10 pm. We suggested that they move us to another floor and keep certain floors for business people only. That didn't happen. The second night the guest in the room next to us started banging on our wall at 730 pm for us to be quiet. When we called the desk we were told that the walls are very thin and we just need to be quiet. It was ridiculous. We went for a girls trip and felt like we had to be quiet everywhere we went. Why have a hotel at a casino if you can't actually enjoy yourself when your there. If we hadn't pre paid for our room we would have left the first night. Also, not a family friendly hotel. So I guess only visit the casino to gamble, and stay in the hotel on business. Otherwise, the rest of us aren't wanted or accomadated.
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10.0review from
Excellent Staff Comfortable Room Great View Awesome Pool & Cabana Fantastic Air Conditioner No In-Room Mini Fridge
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10.0review from
Everything.... Nothing...
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8.0review from
Room was nice No swim up bar or lazy river
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8.2review from
Staff is amazing. Design and furnishings were perfect. Casino was fun and dining was excellent. Housekeeping was not good. Items weren't stocked in our suite. When we asked, they said they were short on towels and coffee. Housekeeper took the tip but didn't clean the room.
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8.0review from
Our room was nice. The pool was great! The casino was the best!! Not having a refrigerator in the room.
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5.7review from
The staff was friendly and helpfull The bed was very uncomfortable.
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10.0review from
Stayed the weekend with a group of 20. Rooms were excellent and spent most of Saturday at the pool. Rented two cabanas that we probably didn't need as it wasn't terribly hot and they had plenty of umbrellas around the pool. Plus not crowded so probably wouldn't do cabanas again. Poolside bar was good as was the service. We made reservations for 20 at Ling & Louie's and they were very accommodating. Had to order from special "large group" menu, so somewhat limited, but still good. Plenty of bars in casino and they had food court for late night munchies. Food court restaurants took forever. Some ordered from Fat Burger and it took 25 minutes. Same for pizza place. Too much smoke in the casino.
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10.0review from
The room was large and very comfortable. Theater for misic event is small and does not have amphitheater teared seating
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9.7review from
Staff was great! Clean! A lot of restaurants.. rooms were nice. Up to date. Prices were great No refrigerators in the room. Pool closes at nine. And you can't bring your own drinks into pool area
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10.0review from
Excellent Staff Comfortable Room Great View Awesome Pool & Cabana Fantastic Air Conditioner No In-Room Mini Fridge
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10.0review from
Everything.... Nothing...
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8.0review from
Room was nice No swim up bar or lazy river
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8.2review from
Staff is amazing. Design and furnishings were perfect. Casino was fun and dining was excellent. Housekeeping was not good. Items weren't stocked in our suite. When we asked, they said they were short on towels and coffee. Housekeeper took the tip but didn't clean the room.
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8.0review from
Our room was nice. The pool was great! The casino was the best!! Not having a refrigerator in the room.
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6.0review from
Bed was comfortable No hot water in the shower.
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3.1review from
The hot tub was closed....the staff started banging one door for checkout at 8am.....non stop....check out is 12noon.....never again!
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6.0review from
Great location to visit from Tucson. Nice to be near shopping a and restaurants without having to drive thru Phoenix. This is not a friendly hotel. We spoke to one manager who was nice. Every other employee was rude, slow and acted as if we were bothering them. From housekeeping to bartenders. Apparently you should never stay here during the week because we were almost kicked out the first night for too much noise. We were just playing cards in our room. We were told that during the week there are a lot of business conferences going on and that we should have come on the weekend. Well, we picked a casino because we didn't want to have to be quiet by 10 pm. We suggested that they move us to another floor and keep certain floors for business people only. That didn't happen. The second night the guest in the room next to us started banging on our wall at 730 pm for us to be quiet. When we called the desk we were told that the walls are very thin and we just need to be quiet. It was ridiculous. We went for a girls trip and felt like we had to be quiet everywhere we went. Why have a hotel at a casino if you can't actually enjoy yourself when your there. If we hadn't pre paid for our room we would have left the first night. Also, not a family friendly hotel. So I guess only visit the casino to gamble, and stay in the hotel on business. Otherwise, the rest of us aren't wanted or accomadated.
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5.7review from
The staff was friendly and helpfull The bed was very uncomfortable.
