Comfort Inn Downtown Charleston

10Wonderful

Greg, May 2024

While somewhat dated, the room and facilities were clean and comfortable. Breakfast was excellent. Location was perfect for my needs and everything was conveniently located. I cannot say enough good things about the staff, they were all wonderful, professional and helpful. I would stay again.

3.1Poor

Anonymous, Sep 2017

Cons. Wasn't able to stay at this hotel due to hurricane Irma. The area was too flooded to get to the hotel

4Mediocre

Steve, Jul 2017

Pros. Room was 20x11 nicely appointed for a comfort inn. But no towel racks in bathroom. Why do parents allow their children to run freely throughout the hallways? The hotel should have a "kid free floor".

Cons. Beds were comfortable for 1 night, but I would not want to stay there for more than 1 night. Breakfast was the typical fare that you would find at discount hotels. Pre-fab eggs.

2.5Poor

Anonymous, Jun 2017

Pros. Located 1 mile away from hisoric downtown Charleston.

Cons. The hotel! The room was ok but airconditioner did not work. Breakfast was no good. Hotel management decided to redo the parking lot during Spoletto Fest, typically a very busy weekend. Parking lot was very small, little to no room to park. Need to iron a shirt? Don't bank on using their iron and iron board. Both were run down. The iron did not even heat ip. The iron board was all warped. Whomever owns this hotel needs to seriously consider getting into another carreer field. Will never stay at this hotel again. Not worth saving $30/night. Live and learn!

8Very good

Anonymous, Nov 2016

Pros. I think hotel breakfasts have been going downhill over the pat few years. However, I was pretty impressed with the selection of breakfast foods offered. I didn't have to actually wait to get my hotel keys fixed- they didn't work after they were in my wallet all day long. As a female I enjoyed the makeup remover wipes- what a savior honestly. All the employees from front desk to janitor were extremely friendly. I really enjoyed my stay here.

Cons. I tried taking the stairs one morning from the 3rd floor to the lobby. The stairs didn't lead to the lobby or maybe I didn't go far enough.

10Wonderful

Anonymous, Nov 2015

Pros. We were so comfy in our cozy clean bed and room!! Bathroom was spotless perfect in every way!!

Cons. Got an uber and traveling was so easy

9.1Wonderful

Anonymous, Nov 2015

Pros. Excellent customer service, staff was friendly and talkative. Breakfast & coffee was great! Thank you guys!

Cons. Only wish the bathroom was bigger or had an extra towel mat. But I did request best view and not most spacious.

8Very good

Anonymous, Oct 2015

Pros. Beds were comfortable and extra room in the suite was exactly what we needed...staff was very friendly and helpful...convenient location

Cons. parking could be improved upon ...also had noise issue in our room that continued day and night during our entire stay...never knew the source of the knocking sound...seemed to be some sort of issue with pipes

8Very good

rick.howard, Jul 2015

Pros. All the worker where very friendly. the bed very comfortable, rooms where clean.

Cons. Parking

9.4Wonderful

dodsonbbmt, Jul 2015

Pros. We came in a bit early so they held our luggage and we explored the town. We were not back until after eight to get our luggage. No worries. They were all smiles and loads of help even though the desk was swamped with late comers. The front desk workers were happy professionals. The breakfast staff was friendly and courteous. You should expect this from a downtown hotel staff. You get it here.

Cons. There is a smoking section off the front desk. Because of where we parked our car we had to pass by it. The smokers were messy. No one was watching over the area that carefully. I am a smoker. But it was too much to ask others to put up with. If you did not use this exit you would not notice.