This hotel is really run down. The lobby appears to be the only thing updated in the last 15 years. Room smelled moldy. Beds were horrendous and "queen" barely fit myself and my daughter. Walls were c...
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Holiday Inn Charleston-Riverview By IHG
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
Reviews of Holiday Inn Charleston-Riverview By IHG
7.5
Good
2231 verified ratings
Wonderful
815
Very good
385
Good
344
Okay
186
Fair
191
Mediocre
104
Poor
206
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, especially its convenience to downtown and the free shuttle service. The staff received high marks for friendliness and helpfulness, with several reviews highlighting positive experiences with the front desk and shuttle drivers. However, cleanliness was a recurring concern, with multiple mentions of mold, humidity, and maintenance issues in rooms and bathrooms. Some guests appreciated the included breakfast and the pool, though there were occasional comments about outdated facilities and slow elevators. Overall, the positives centered on location and service, while cleanliness and upkeep were noted as areas for improvement.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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7.6 out of 10
1681 reviews
7.4 out of 10
278 reviews
8.2 out of 10
13 reviews
7.1 out of 10
3 reviews
All reviews
Great location and access to Folly Beach and downtown Charleston. Great pool, comfy beds, gorgeous view. Only downfall was the tub didn’t drain in our room for the first couple mins of taking a shower...
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Pros (+) The shuttle to downtown was amazing! The staff was great! Everyone was very friendly, knowledgeable and helpful. Great location!
Cons (-) Better view of the water. Better dining options. Kitchen should stay open longer. You could get drinks but couldn’t eat after 9:30pm.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best times to visit the hotel?
The hotel is conveniently located for visits to downtown Charleston and the beaches, making it an ideal destination throughout the year. The shuttle service provides easy access to the historic city center, and the top floor bar/restaurant offers a magnificent view of the waterway, especially during sunrise.
How is the quality of the beds at the hotel?
Guests have consistently praised the hotel for its very comfortable and clean beds, ensuring a good night's sleep during your stay.
Is parking available at the hotel?
The hotel offers free parking and a shuttle service, making it convenient for guests to explore the nearby attractions and downtown Charleston without the hassle of driving and parking.
What can guests expect from the hotel's restaurant?
The hotel's restaurant offers a convenient dining experience for breakfast, lunch, and dinner, with the added bonus of a magnificent view of the waterway. However, some guests have mentioned limited menu options for dinner and no complimentary breakfast.
How is the cleanliness and customer service at the hotel?
Guests have appreciated the cleanliness of the rooms and the helpfulness of the staff, particularly the front desk manager, hotel maid service, and shuttle service. However, some guests have noted the need for improvements in certain areas, such as the outdated facility and the noise from the nearby highways.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Take Advantage of the Shuttle Service
The hotel offers a complimentary shuttle service to downtown Charleston, making it convenient to access the area without dealing with driving and parking.
Consider Room Selection Carefully
Some guests recommended choosing a room with a view, particularly those facing the river, as it offers beautiful scenery and enhances the overall experience.
Be Mindful of Noise Levels
Several guests noted that the hotel is situated between two highways, leading to constant traffic noise. Consider this factor when selecting a room, especially if sensitive to noise.
Check the Restaurant Hours
If planning to dine at the hotel's restaurant, be aware that some guests found the lounge hours to be limited on weekends. It's advisable to check the operating hours in advance.
Evaluate the Room Amenities
While the rooms are generally clean and offer basic amenities, some guests mentioned that the rooms are fairly small and may feel a bit dated. Consider individual preferences for space and modernity.
Utilize the Rooftop Bar
Guests praised the rooftop bar for its spectacular views and recommended it as a great spot to enjoy drinks and food.
Be Aware of Traffic Accessibility
Some guests found the hotel's location to be convenient for accessing nearby attractions, while others mentioned that the traffic accessibility, particularly when exiting the parking lot, could be challenging for first-time visitors.
Consider Alternative Dining Options
While the hotel restaurant is convenient, some guests found the menu options to be limited for dinner. Exploring nearby dining alternatives may be worthwhile for a diverse culinary experience.
Check for Special Requests
If specific room features are important, such as a microwave or a sitting area, it's advisable to communicate these needs with the hotel in advance to ensure a comfortable stay.
Assess the Condition of the Hotel
Several guests mentioned that the hotel could benefit from refurbishment, and some found the exterior to be run down. Consider individual preferences for the overall condition of the property.
Location
301 Savannah Highway, Charleston, SC 29407
What's nearby
- West Point Rice Mill0.8 mi
- Charleston Arsenal1.1 mi
- Medical University of South Carolina1.1 mi
- Citadel1.1 mi
- Hampton Park1.4 mi
- Lowndes Grove1.4 mi
- Cathedral of Saint John the Baptist1.8 mi
- Kahal Kadosh Beth Elohim1.9 mi
- Theatre 991.9 mi
- French Huguenot Church2.1 mi
- White Point Garden2.2 mi
- Charlestowne Landing2.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Charleston-Riverview By IHG
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | March | $189 | $244 |
Cheapest month to stay with an average 40% drop in price. | Most expensive month to stay with an average 41% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Holiday Inn Charleston-Riverview By IHG
Which month has the cheapest rates at Holiday Inn Charleston-Riverview By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Holiday Inn Charleston-Riverview By IHG is January, with an average nightly rate of $126. The most expensive month is April at $230 per night.
What is the cheapest day to book Holiday Inn Charleston-Riverview By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Holiday Inn Charleston-Riverview By IHG is Sunday, with an average nightly rate of $161. The most expensive day is Friday at $245 per night.
How far in advance should you book Holiday Inn Charleston-Riverview By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Holiday Inn Charleston-Riverview By IHG, book around 4 weeks in advance. This could save you approximately 43% compared to booking last minute.
KAYAK's top tips for your stay at Holiday Inn Charleston-Riverview By IHG
FAQs when booking at Holiday Inn Charleston-Riverview By IHG
Nearby hotels and places to stay
Closest
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See most recommended stays in CharlestonGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.0 mi | Charleston | 8.9 mi |