Hotel Indigo Charleston - Mount Pleasant offers comfortable 3-star accommodation in Charleston. It provides a gym, as well as a 24-hour business centre, an outdoor pool and a sauna.
The hotel has 158 rooms and has been recently refurbished. Reception operates 24/7 and the friendly staff can suggest sights to visit and provide other tourist information.
Rooms at Hotel Indigo Charleston - Mount Pleasant are contemporary and provide a refrigerator.
The area surrounding the hotel has a variety of restaurants and cafés. Guests can also easily visit attractions nearby, such as College of Charleston, The Citadel and Arthur Ravenel Jr. Bridge.
Basics
Accessibility and suitability
Services and conveniences
Dining
General
Pool and spa
Bathroom
Media and entertainment
Bedroom
Parking and transportation
Things to do
Laundry
Health and safety
Family friendly
Outdoor
Workspace
Fitness
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Room was not ready to check in at designated time, waited an additional 45 minutes. Walls are unbelievably thin, people were screaming outside of my bedroom at 3am. Really bad experience overall. Would not stay here again.
Wonderfully nice staff! Only complaint is the floors were sticky in our room.
Pros. Great location nice resort style pool area.
Cons. We arrived early staff said they would call me when our room was ready but never did. On the second day of our stay evacuations were issued ahead of hurricane Dorian. I checked with the front desk in the morning to see if the hotel would be closing due to the storm. I was told they were waiting for word from corporate and would notify when they had more info. Again nobody from the hotel contacted to let me know the hotel was closing. We arrived back at the hotel to find a sign on the front door saying it was closed do to the storm. A phone call would have been nice since it appeared the staff was waiting for us and one other guest to return before shutting down the hotel!
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a variety of amenities including a fitness center, outdoor pool, sauna, and a restaurant with the option for food delivery to guest accommodations. Additionally, there are special diet menus available upon request.
How is the cleanliness at the hotel?
Guests have praised the hotel for being clean and modern. However, some guests have mentioned issues with cleanliness, such as the need for improvement in room and bathroom cleanliness.
What are the parking options at the hotel?
The hotel provides free parking, but some guests have expressed concerns about unexpected charges for parking, so it's advisable to inquire about parking fees upon check-in.
What are the best times to visit the hotel?
The hotel is located near popular attractions and offers a convenient location for exploring Charleston. However, it's important to note that some guests have mentioned issues with high prices and resort fees, so it's recommended to plan accordingly.
How is the customer service at the hotel?
Many guests have praised the friendly and helpful staff at the hotel. However, a few guests have mentioned concerns about slow elevators, noise, and issues with service, so it's advisable to communicate any specific needs or concerns with the staff during your stay.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in January, which is mentioned as the low season. This could provide a more relaxed experience with potentially fewer crowds.
Explore Nearby Attractions
The hotel's proximity to attractions like Patriots Point Naval & Maritime Museum and the Arthur Ravenel Jr. Bridge makes it convenient for guests to explore these sites.
Check Room Size and Updates
Some guests noted that the rooms were small and in need of updates. It may be beneficial to inquire about room size and recent refurbishments when making a reservation.
Be Mindful of Additional Charges
Several guests mentioned unexpected charges, such as a hold of $150 and a $60 parking fee. It's advisable to clarify and confirm all potential additional charges before your stay.
Consider Bringing Your Own Entertainment
A few guests expressed disappointment about the lack of TVs that can stream. If in-room entertainment is important to you, consider bringing your own streaming device.
Inquire About Pet-Friendly Facilities
If traveling with pets, it's advisable to inquire about the hotel's pet policy and any associated charges, as some guests mentioned encountering issues related to pets during their stay.
Check for Cleanliness Concerns
While many guests praised the cleanliness, some mentioned specific areas needing improvement, such as dirty carpets and bathroom cleanliness. It may be helpful to check recent reviews for cleanliness consistency.
Verify Dining Options
Some guests found the dining options limited and pricey. It may be beneficial to explore nearby dining alternatives and set expectations accordingly.
Confirm Booking Details
A few guests encountered issues with their bookings, such as confusion over breakfast vouchers and unexpected charges. Double-checking booking details and confirming inclusions upon check-in could help avoid such issues.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | May |
Average price (weeknight) | $155 |
Average price (weekend night) | $220 |
Whether you're looking for a space to host a business meeting or a celebration ceremony, Hotel Indigo Mount Pleasant has you covered. The hotel offers meeting space spread across six gathering spaces that bring out the creativity and color of the neighborhood in a unique way. You can use the Cypress Boardroom on the ground floor for meetings of up to ten people. For slightly larger groups of up to 40 people, use the Magnolia Room. You can also host meetings involving up to 80 people in the hotel's restaurant. Additionally, the hotel offers the Palmetto Ballroom with a 3,000-square-foot meeting space. This space is on the ground floor and holds up to 250 people.
Booking a stay at Hotel Indigo Mount Pleasant gives you easy access to the hotel's on-site restaurant. As such, you won't spend time worrying about where to dine. The hotel's on-site restaurant, Eliza's Bar + Kitchen, is on the lobby level and serves American cuisine. Whether you're in for breakfast, lunch, or dinner, dining at Eliza's Bar + Kitchen guarantees you a meal made from fresh, local ingredients. Families visiting with kids will enjoy kid-friendly meals at the restaurant. Additionally, you can pair your meals with a good cocktail or craft beer as a start to a great evening.
Hotel Indigo Mount Pleasant has a variety of amenities and services catering to specially-abled guests. Guests with limited mobility can conveniently move around the hotel thanks to access ramps, wide doorways, and ADA-compliant lifts that serve all floors. The hotel also provides guest rooms with accessible features including accessible door locks, roll-in showers, handrails, adequate turning space in washrooms, bathtub seats, and tall toilets. For visually-impaired guests, the hotel offers braille in public areas, guest rooms, and lifts. The hotel's restaurant has menus in Available Reader or Braille. The hotel also provides TDD telephones, visual alarms in public spaces and guest rooms, knock lights, and TV amplifiers for guests with hearing impairments.
Hotel Indigo Mount Pleasant offers a wide range of services and amenities that guarantee a satisfying stay. Booking a stay at this hotel allows you to experience the city like a local. The hotel's modern, boutique-style rooms ensure you have a stress-free stay while enjoying craft cocktails at the on-site bar, by the resort-style pool, and in the in-pool loungers. Fitness enthusiasts will enjoy the hotel’s modern and well-equipped fitness center, usually open 24/7. The hotel’s proximity to downtown makes it perfect for exploring some of the top shopping outlets, dining options, and nightlife spaces in the city.
You can fly to Charleston International Airport (CHS) when traveling to Hotel Indigo Mount Pleasant. One of the recommended options to get to the hotel from CHS is the Line 11 bus. CARTA operates these buses and they depart from the airport every hour. On arrival at the airport, proceed outside the baggage claim area to board these buses to the hotel. You can also take a taxi or rent a car from the car rental agencies at the airport. Rental car desks are located past baggage claim at the end of the terminal.
Hotel Indigo Mount Pleasant is located at 250 Johnnie Dodds Boulevard, 2.7 miles from the center of Charleston. Patriots Point Naval & Maritime Museum is the closest landmark to Hotel Indigo Mount Pleasant.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hotel Indigo Mount Pleasant.
Yes, Hotel Indigo Mount Pleasant offers free Wi-Fi.
Yes, Hotel Indigo Mount Pleasant offers free parking.
Hotel Indigo Mount Pleasant is 10.5 miles from Charleston. Hotel Indigo Mount Pleasant is 61.1 miles from Hilton Head Island.
Yes, Hotel Indigo Mount Pleasant has a pool onsite.
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