Guest reviews
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Overall Rating
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9.8 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 9.4 "Great parking , according to 94%." 10.0 "City centre within easy reach , said 100%." 9.2 "92%enjoyed the restaurants & bars nearby ." 10.0 "Easily accessible by car , said 100%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "100%liked the proximity to shopping ." -
8.8 "Good value."10.0 "100% were
happy with the price of the breakfast ." -
8.5 "Very nice wellness & sports facilities."
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8.5 "Great service."8.7 "87% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 8.4 "84% thought theservice was very professional ." 9.4 "94% found therestaurant service to be one of the best ." 7.3 "Management was excellent , said 73%." -
8.4 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
5.4 "Rooms are ok."6.5 "
Beds were acceptable for 65%." 6.8 "68% thought theminibar was ok ." 6.4 "64% thought thekitchenette was ok ." -
2.1 "Disappointing internet connection."1.0 "90% said the
wifi quality was bad ."
Overall Rating
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9.8 "Terrific location."
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8.8 "Great service."9.0 "90% found the
staff to be very friendly ." 9.5 "95% found therestaurant service to be one of the best ." 8.4 "84% thought theservice was very professional ." -
8.7 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
5.9 "Rooms are ok."7.0 "70% said the
beds were comfortable ." 6.5 "65% thought theminibar was ok ."
Overall Rating
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9.7 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." -
8.5 "Breakfast is good."
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8.5 "Great service."8.7 "87% found the
staff to be very friendly ." 9.2 "92% found therestaurant service to be one of the best ." -
4.9 "Rooms are not good."3.9 "61% said
rooms were dirty ." 1.7 "83%complained about the bathroom ." 0.4 "96% thought they werepoorly maintained ." 1.0 "90% said thebathroom was dirty ." 2.3 "77% foundproblems with the furniture ." -
4.1 "Not very clean."3.9 "61% said
rooms were dirty ." 1.0 "90% said thebathroom was dirty ."
Overall Rating
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9.7 "Terrific location."
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8.3 "Great service."
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8.2 "Breakfast is good."
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5.3 "Rooms are ok."
Recent reviews
- All reviews
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- Neutral
- Negative
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6.0review from
We have stayed in many hotels over the past year, & this was one of the more disappointing experiences we had. The lobby area was very small, although seemed somewhat modern.There was only one woman checking people in & answering the phone. She was competent, but looked like she was going to cry any minute. The room was okay. Really nothing special, especially for a three star hotel. A mini fridge would have been nice. Bedding was dated & didn't look as luxurious as many of the other hotels we have stayed in. The bathroom was small & cheap looking. A bug crawled across the floor, & the complimentary shampoo & conditioner bottles were left in the tub from the previous guest. The hot breakfast buffet was a plus, although cramped. & the orange juice was awful. All in all, it was just 'okay'. Not good, & not bad.
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10.0review from
We were very impressed with this hotel for the price we paid for it. Very nice, clean room with comfortable beds & pillows. Quiet hotel, delicious breakfast with a great variety of food including freshly scrambled eggs. Very convenient location as well for accessing either Charleston, Mt. Pleasant, or the beaches. Highly recommend it.
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10.0review from
Great place to stay, clean and quiet with a buffet breakfast included. Our only comment is that they need to use better fitted sheets on the beds. Our sheets kept pulling up.
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10.0review from
The attentiveness and helpfulness of the staff was what stood out to me. In fact, my young son left his phone charger plugged into the wall outlet and did not realize it until we were halfway home. I called the front desk and told them what had happened. One of the maids had found it and turned it in. The hotel paid to have the phone charger mailed to my home address using next day air service. They met and exceeded my expectations. I will definitely return to that hotel on future visits.
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8.0review from
This place was what we were looking for. Was just my daughter and me - we were looking for something between downtown Charleston and Isle of Palms. Hotel was pretty clean and staff was courteous. Was a good value.
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8.0review from
Very convenient to beach and downtown. Nice breakfast w/ hot and cold items with a good variety for all tastes, They even had flavored creamers for the coffee. Lobby area and breakfast area nicely appointed, Check in staff was nice. Rooms w/ 2 queens were a nice size. We couldn't get the Internet to work and rooms smelled musty/damp. Had to run AC or low heat to keep air circulating and bathroom had no ventilation. Very foggy and added to the dampness. I think the hotel was nice overall and we enjoyed the pool too, but our towels wouldn't dry, even overnight hanging on the closet rack. I'd go again because of price, location and Breakfast.
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8.0review from
The rooms were clean and neat. The location was convenient to Charleston (a 5-10 minute drive over a beautiful bridge), and to the ferry and museums at Patriort's Point. Best of all, the breakfast was hearty, hot and plentiful, replenished throught the morning. All in all a great bargain for the Charleston area.
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10.0review from
Great place to stay. Right next to the bridge, so very easy to get to town. The staff very nice and breakfast was great. The rooms were very comfortable. We would recommend it to everyone.
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10.0review from
This hotel is across from a golf course in a very peaceful location on Patriots Point. the free hot breakfast was aswesome! The rooms were very clean and they have brand new bathrooms. My family went to the USS Yorktown which is right down the street. Most Charleston hotels are very expensive and this one is only 3 minutes away from the historic district. Would totally stay here everytime I come to Chrleston!!!
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6.0review from
The suite we got was not like the one shown in the photograph. The lobby also was not nearly what the photograph showed. The pool was extremely small. The hotel wasn't very well-maintained. The room had mold around the ceiling in the bathroom, wallpaper peeling, stuff on the walls, etc. It also had an odor to the room that we could not get rid of. The lobby stair rails had worn paint and needed repainting. The breakfast included was acceptable.
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2.0review from
When I arrived at the hotel it turned out that the two rooms I have reserved were noted as for the previous night on the Hotel?s system. The Hotel was able to accommodate my family for the night of arrival. The Hotel confirmed that there will be no show charge charged to my credit card. They told me that the only charges that I would be responsible for are the charges for my actual stay. Despite these confirmations, the hotel did charge me for the ?no-show? fee that they promised me they would not charge. I have requested the hotel management to reverse the charges for the nights that I have not stayed at the hotel and I had the confirmation that my card would not be charged. Management has refused to do so. The charges are under dispute with the credit card. I would not recommend anybody staying at this hotel as the staff is disorganized. Poor-poor customer service.
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10.0review from
This is our 4th time staying here. We love this place,always friendly,very clean, and a wonderful breakfast!! Will definitely be back..
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8.0review from
The front desk people were friendly. I had to call ahead to change the reservation from smoking to non-smoking, because I must have accidentally clicked smoking. They changed it with no problem. The room was clean, no frills, but as long as it was clean I was happy. The bed was comfortable. The breakfast was pretty good; it came in handy because it was included in the price of the hotel and we could get on the road quickly.
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6.0review from
The hotel was clean and the free hot breakfast was a plus...(would get old after a few days though). The rooms were clean but I found it to be a very noisy hotel...lot of upstairs traffic. the pool was tiny but ok for a night or two. The best part was the location very near most everything in Charleston. Overall just average for the money... I would have liked a bit more but I've stayed in worse.
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10.0review from
We were very impressed with this hotel for the price we paid for it. Very nice, clean room with comfortable beds & pillows. Quiet hotel, delicious breakfast with a great variety of food including freshly scrambled eggs. Very convenient location as well for accessing either Charleston, Mt. Pleasant, or the beaches. Highly recommend it.
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10.0review from
Great place to stay, clean and quiet with a buffet breakfast included. Our only comment is that they need to use better fitted sheets on the beds. Our sheets kept pulling up.
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10.0review from
The attentiveness and helpfulness of the staff was what stood out to me. In fact, my young son left his phone charger plugged into the wall outlet and did not realize it until we were halfway home. I called the front desk and told them what had happened. One of the maids had found it and turned it in. The hotel paid to have the phone charger mailed to my home address using next day air service. They met and exceeded my expectations. I will definitely return to that hotel on future visits.
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8.0review from
This place was what we were looking for. Was just my daughter and me - we were looking for something between downtown Charleston and Isle of Palms. Hotel was pretty clean and staff was courteous. Was a good value.
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8.0review from
Very convenient to beach and downtown. Nice breakfast w/ hot and cold items with a good variety for all tastes, They even had flavored creamers for the coffee. Lobby area and breakfast area nicely appointed, Check in staff was nice. Rooms w/ 2 queens were a nice size. We couldn't get the Internet to work and rooms smelled musty/damp. Had to run AC or low heat to keep air circulating and bathroom had no ventilation. Very foggy and added to the dampness. I think the hotel was nice overall and we enjoyed the pool too, but our towels wouldn't dry, even overnight hanging on the closet rack. I'd go again because of price, location and Breakfast.
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8.0review from
The rooms were clean and neat. The location was convenient to Charleston (a 5-10 minute drive over a beautiful bridge), and to the ferry and museums at Patriort's Point. Best of all, the breakfast was hearty, hot and plentiful, replenished throught the morning. All in all a great bargain for the Charleston area.
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10.0review from
Great place to stay. Right next to the bridge, so very easy to get to town. The staff very nice and breakfast was great. The rooms were very comfortable. We would recommend it to everyone.
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10.0review from
This hotel is across from a golf course in a very peaceful location on Patriots Point. the free hot breakfast was aswesome! The rooms were very clean and they have brand new bathrooms. My family went to the USS Yorktown which is right down the street. Most Charleston hotels are very expensive and this one is only 3 minutes away from the historic district. Would totally stay here everytime I come to Chrleston!!!
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10.0review from
This is our 4th time staying here. We love this place,always friendly,very clean, and a wonderful breakfast!! Will definitely be back..
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8.0review from
The front desk people were friendly. I had to call ahead to change the reservation from smoking to non-smoking, because I must have accidentally clicked smoking. They changed it with no problem. The room was clean, no frills, but as long as it was clean I was happy. The bed was comfortable. The breakfast was pretty good; it came in handy because it was included in the price of the hotel and we could get on the road quickly.
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6.0review from
We have stayed in many hotels over the past year, & this was one of the more disappointing experiences we had. The lobby area was very small, although seemed somewhat modern.There was only one woman checking people in & answering the phone. She was competent, but looked like she was going to cry any minute. The room was okay. Really nothing special, especially for a three star hotel. A mini fridge would have been nice. Bedding was dated & didn't look as luxurious as many of the other hotels we have stayed in. The bathroom was small & cheap looking. A bug crawled across the floor, & the complimentary shampoo & conditioner bottles were left in the tub from the previous guest. The hot breakfast buffet was a plus, although cramped. & the orange juice was awful. All in all, it was just 'okay'. Not good, & not bad.
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6.0review from
The suite we got was not like the one shown in the photograph. The lobby also was not nearly what the photograph showed. The pool was extremely small. The hotel wasn't very well-maintained. The room had mold around the ceiling in the bathroom, wallpaper peeling, stuff on the walls, etc. It also had an odor to the room that we could not get rid of. The lobby stair rails had worn paint and needed repainting. The breakfast included was acceptable.
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2.0review from
When I arrived at the hotel it turned out that the two rooms I have reserved were noted as for the previous night on the Hotel?s system. The Hotel was able to accommodate my family for the night of arrival. The Hotel confirmed that there will be no show charge charged to my credit card. They told me that the only charges that I would be responsible for are the charges for my actual stay. Despite these confirmations, the hotel did charge me for the ?no-show? fee that they promised me they would not charge. I have requested the hotel management to reverse the charges for the nights that I have not stayed at the hotel and I had the confirmation that my card would not be charged. Management has refused to do so. The charges are under dispute with the credit card. I would not recommend anybody staying at this hotel as the staff is disorganized. Poor-poor customer service.
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6.0review from
The hotel was clean and the free hot breakfast was a plus...(would get old after a few days though). The rooms were clean but I found it to be a very noisy hotel...lot of upstairs traffic. the pool was tiny but ok for a night or two. The best part was the location very near most everything in Charleston. Overall just average for the money... I would have liked a bit more but I've stayed in worse.
