Accessibility and suitability
Services and conveniences
Basics
Dining
General
Media and entertainment
Bathroom
Laundry
Parking and transportation
Health and safety
Family friendly
Outdoor
Workspace
Fitness
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in December, and the low season is in August.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are nice and comfortable.
Is parking available at the hotel?
Yes, the hotel offers free parking for added convenience.
What can guests expect from the food quality at the hotel?
Some guests have found the food quality to be good, while others have mentioned that the bistro was limited and the breakfast overpriced.
How is the cleanliness of the hotel?
Guests have reported mixed experiences with cleanliness, with some mentioning that the rooms were clean and modern, while others found issues with wet carpets, mold, and dirty rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Choose a Higher Floor
Several guests mentioned that rooms on the first floor felt like a basement, with low ceilings and disrepair. Opt for a room on a higher floor for a better experience.
Check Room Cleanliness
Some guests reported issues with room cleanliness, including wet carpets, mold, and unclean bathrooms. It's advisable to thoroughly check the room upon arrival and request a change if cleanliness standards are not met.
Confirm Airport Shuttle Availability
While the hotel offers a free airport shuttle, some guests experienced issues with its availability. It's recommended to confirm the shuttle schedule in advance to avoid any inconvenience.
Consider Nearby Attractions
The hotel's proximity to attractions like the Billy Graham Library and Freedom Park makes it convenient for sightseeing. Plan a visit to these nearby attractions during your stay.
Be Mindful of Noise
A few guests mentioned noise-related issues, including loud air conditioning, disruptive guests, and malfunctioning fire alarms. Consider packing earplugs to ensure a peaceful night's sleep.
Verify Room Amenities
Some guests encountered issues with room amenities such as non-functional fridges, TV, and air conditioning. It's advisable to verify the functionality of these amenities upon check-in.
Double-Check Reservation
A few guests reported issues with reservations, including room type discrepancies and double charges. Double-check your reservation details and payment to avoid any inconvenience.
Explore Dining Options
While the hotel offers dining facilities, some guests found the food options limited and the bistro experience underwhelming. Consider exploring nearby dining options for a more satisfying culinary experience.
Utilize the Fitness Center
The hotel features a spacious fitness center, which received positive feedback from guests. Take advantage of this facility to maintain your workout routine during your stay.
Coordinate with Front Desk
If you encounter any issues during your stay, coordinating with the front desk can lead to a resolution. Several guests appreciated the helpful and professional attitude of the staff in addressing their concerns.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $184 |
Average price (weekend night) | $352 |
Value for money | 7.8 |
|---|---|
Distance to city center | 4.0 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 4.4 mi |