Services and conveniences
Basics
Bathroom
Dining
Accessibility and suitability
Media and entertainment
Parking and transportation
Laundry
General
Bedroom
Workspace
Fitness
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have consistently praised the hotel for being beautiful, clean, and modern, with clean and comfortable rooms. However, some guests have mentioned issues with cleanliness, such as stained pillows and carpets, as well as encountering bugs in the room.
What are the parking options available at the hotel?
The hotel offers free parking and long-term parking for a surcharge. However, some guests have expressed dissatisfaction with the parking lot, describing it as terrible.
How is the quality of the beds at the hotel?
Many guests have found the beds to be comfortable, providing a good night's sleep. However, a few guests have reported issues such as a lack of towels and mystery stains on pillows, headboards, and walls.
What are the dining options available at the hotel?
The hotel features a restaurant and a bar/lounge, and guests can have food delivered to their accommodation. However, some guests have expressed a desire for more breakfast options and a microwave oven inside the room.
How is the customer service at the hotel?
While many guests have praised the super friendly staff and excellent service, some have had negative experiences, mentioning issues with customer service, including unresponsive front desk staff and dissatisfaction with the hotel shuttle service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer lower crowds, consider visiting in October, which is considered the low season.
Nearby Attractions
The hotel is conveniently located near various attractions, including the Billy Graham Library, Freedom Park, and the Bank of America Stadium, providing ample options for leisure activities.
Check for Room Amenities
Some guests noted that certain rooms lacked amenities such as a coffee maker or iron, so it's advisable to confirm the availability of these items when booking.
Be Mindful of Surrounding Area
While the hotel itself is well-maintained, some guests mentioned the presence of a "Gentleman's Club" across the street, which may be a consideration for some travelers.
Consider Transportation Options
The hotel offers a free airport shuttle, but some guests experienced delays, so it might be worth considering alternative transportation if time is of the essence.
Noise Considerations
Guests reported that noise from outside and the hallways could be heard in some rooms, so light sleepers may want to request a quieter room location.
Dining Options
While the hotel has a restaurant and bar, some guests noted limited breakfast options, so it might be worth exploring nearby dining establishments for breakfast.
Accessibility Features
The hotel offers increased accessibility and roll-in showers, making it a suitable choice for guests with mobility needs.
Service Quality
While many guests praised the friendly staff, a few others had negative experiences with customer service, so it's advisable to set clear expectations and communicate any specific needs during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | March | $101 | $105 |
Cheapest month to stay with an average 26% drop in price. | Most expensive month to stay with an average 81% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.2 | 3.9 mi | Charlotte Douglas | 4.3 mi |
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