Red Lion Hotel Charlotte

The staff at the front desk are always very nice and helpful, and they are personable and pleasant. However, some guests have reported encountering staff with a nasty attitude and disrespectful behavior.

While some guests have found the rooms to be clean and comfortable, others have reported issues such as bed bugs, roaches, and a filthy bathroom. Additionally, there have been complaints about the hotel being old, dated, and in need of updating.

The hotel offers a restaurant and bar/lounge, and guests have appreciated the reasonable prices, microwave in the room, and friendly staff. However, there have been complaints about the lack of food options, unsuccessful food delivery, and an outrageous breakfast menu with high prices.

The hotel is located in an area with lots of entertainment and shopping options nearby, providing great relaxation time. However, some guests have expressed concerns about the neighborhood not being desirable and the presence of strip clubs and unwanted traffic.

The hotel offers free parking and a free airport shuttle service. However, some guests have experienced delays with the shuttle service, with wait times of more than two hours.

Some guests reported that rooms facing the main highway can be noisy, so consider requesting a room away from the highway for a quieter stay.

Before settling in, ensure that all room amenities are in working order, as some guests encountered issues with furniture, electrical outlets, and appliances.

The hotel's location is near entertainment and shopping centers, but it's important to note that there are nearby strip clubs and nightclubs, which may impact the surrounding environment.

Some guests mentioned concerns about the hotel's security and the surrounding area, so it's advisable to verify the security measures and inquire about any safety concerns upon check-in.

While the hotel offers a free airport shuttle, some guests experienced long wait times, so it may be beneficial to have a backup transportation plan if needed.

Several guests reported cleanliness issues, including bugs and unclean bathrooms, so it's advisable to double-check the room's cleanliness upon arrival and promptly report any concerns to the staff.

Guests noted instances of noise disturbances, including loud music and conversations, so it may be helpful to request a quiet room or address noise issues with the staff if encountered.

Some guests experienced delays during check-in and shuttle services, so it's recommended to manage time expectations and communicate any specific requirements or concerns during the check-in process.

Take advantage of the hotel's proximity to attractions such as the Billy Graham Library and Freedom Park, offering opportunities for leisure and exploration during the stay.

If there are specific service needs or issues during the stay, it's advisable to communicate directly with the staff, as some guests mentioned positive experiences with helpful and accommodating hotel employees.