Enjoy the downtown location and superior amenities of the AAA 4-Diamond Hilton Charlotte Center City hotel. Walk to over 100 restaurants, bars, museums and shops in the local neighborhood and travel to and from Charlotte/Douglas International Airport in only 15 minutes. Our hotel in Charlotte, NC, is directly across from the Charlotte Convention Center and one block from the NASCAR Hall of Fame Relax in a comfortable guest room featuring the latest GuestLINK™ technology, allowing you to connect MP3, DVD, cameras and laptops to the 42-inch plasma TV. Catch up with work at the desk with an ergonomic chair and WiFi. Choose an executive room or suite for access to the Executive Lounge—take advantage of the 24-hour business center, complimentary breakfast, evening snacks and drinks. Unwind after a busy day with complimentary access to the connected Childress Klein YMCA Health Club offering an Olympic-sized indoor pool and a wide selection of exercise equipment Dine at Coastal Kitchen, located on the Plaza Level of our downtown Charlotte hotel. Our menu offers selections from Coastal, Comfort, and Carolina showcasing fresh produce. Sip on a cocktail or wine in our Coastal Bar Host meetings and events in this award-winning hotel in Charlotte, NC. With over 30,000 sq. ft. of flexible events space including a ballroom and various sizes of meeting rooms, the hotel is capable of holding events for between 12 and 1,100 people
Horrible service. Ridiculous terms and rules.
Being charged over $200 for a false noise complaint, TWICE. Not even informing us about the charge whatsoever. Really selfish staff.
Close proximity to restaurants and sites,
Long wait to check-in
It was very clean secure and had a friendly staff
Parking deck was 6 foot eight inches and had to pay twenty dollars to park my van overnight
How clean and friendly everyone was
The Hilton was upscale and a great location right in the downtown area. Very close to the Epicenter, light rail and convention center, and central to all downtown has to offer. Also getting free internet service (which I wasn't expecting) was a nice perk.
Only the bar part of the restaurant seemed to be open, never saw the actual hotel restaurant open for service.
Great place to stay and take in a show at the arena just a couple of blocks away. We walked to a great dinner spot and then on to the show and back afterwards. It was perfect!
How close to the epi center
Valet cost and how long the wait to get our car was
There was an issue with the shower which they came to repair as soon as I notified them. For my inconvenience they gave me a complimentary breakfast. I wasn't really bothered by the issue but the consideration the hotel showed me guarantees that I'll stay with them the next time I'm in Charlotte
No Robes In The rooms
Excellent customer service! Truly treated like royalty. All the staff was very courteous and friendly. The food at the restaurant left me speechless. Couldn't have asked for better quality.
The first room I was in smelled a bit moldy, but I requested a new room and all was well.
Everyone super nice and friendly. Within walking distance to everything downtown.
Did not have a microwave or fridge in the room.
Everything about our stay here was just perfect. Great location to everything! The room and hotel is spectacular, well layed out and the decor is wonderful. From the moment we got there, we were greeted by the very friendly and helpful valet's, to the friendly and understanding front desk folks, to the bartenders at night.! Everyone made you feel at home!! It was a great trip for us and as such many compliments to Charlotte Hilton and it's staff!
I can't think of a darn thing!
Great location. Excellent staff. Very friendly.