Basics
Accessibility and suitability
Services and conveniences
Bathroom
General
Dining
Media and entertainment
Bedroom
Parking and transportation
Spa
Outdoor
Laundry
Health and safety
Family friendly
Workspace
Things to do
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, and snack bar. Guests have praised the amazing food and the convenience of having a Starbucks in the building.
Are there any concerns about the hotel's parking?
Some guests have mentioned that parking is an additional cost, with valet parking available for a fee. It's advisable to consider this when planning your stay.
What are the highlights of the hotel's amenities?
Guests have highlighted the beautiful art throughout the hotel, the rooftop bar, and the spa as standout amenities. Additionally, the hotel offers daily housekeeping and enhanced cleaning for safety.
How is the hotel's customer service perceived?
Guests have consistently praised the friendly and accommodating staff, noting their exceptional service from valet to check-in. However, some guests have mentioned issues with undisclosed extra charges and lack of information about parking.
What is the best time to visit the hotel?
The hotel is well-located in the heart of the city, making it a great choice for those interested in exploring nearby attractions. However, it's important to note that high season is in December, while June is considered low season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a city view for a spectacular experience of Charlotte's skyline.
Consider Noise Levels
Some guests noted that the walls seemed thin, so light sleepers may want to consider this when selecting a room.
Explore Nearby Attractions
The hotel's central location makes it convenient for visiting attractions such as the Blumenthal Performing Arts Center, Discovery Place, and the Spectrum Center, all within walking distance.
Check for Extra Charges
Some guests were surprised by additional charges, such as for Wi-Fi and security fees, so it's advisable to clarify these before booking.
Enjoy the Rooftop Bar
Guests praised the rooftop bar for its ambiance and views, making it a recommended spot for a relaxing evening.
Accessibility Features
The hotel offers increased accessibility with wheelchair-accessible units, making it a good choice for guests with mobility needs.
Valet Parking Convenience
While parking is available, some guests found the valet parking service to be convenient, albeit at an extra cost.
Appreciate the Art
Many guests appreciated the hotel's art-filled atmosphere, with beautiful artwork displayed throughout the property.
Consider Room Upgrades
Upgrading to a suite was mentioned positively by some guests, highlighting the spaciousness and amenities provided.
Note Room Amenities
Some guests missed having certain in-room amenities, such as microwaves, so it's worth checking the room features beforehand.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | May |
Average price (weeknight) | $297 |
Average price (weekend night) | $290 |