Basics
Accessibility and suitability
Bathroom
Dining
Media and entertainment
General
Health and safety
Services and conveniences
Parking and transportation
Bedroom
Workspace
Outdoor
Laundry
Family friendly
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best times to visit the hotel?
The hotel is ideal for a visit in May during the high season or in September during the low season.
Are the beds comfortable?
Guests have mentioned that the beds are comfortable, but some have also reported issues with flat pillows and worn-out mattresses.
Is parking available at the hotel?
Yes, the hotel offers free parking for added convenience during your stay.
How is the cleanliness of the rooms?
While some guests have praised the clean and comfortable rooms, others have reported cleanliness issues such as dirty floors, mold, and unclean bathroom ceilings.
What can I expect from the customer service?
Many guests have highlighted the friendly and helpful staff, but there have been reports of rude staff members and unaccommodating behavior.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Room Selection Carefully
Some guests reported issues with cleanliness and odors in certain rooms, so it may be beneficial to inquire about the specific condition of the room before booking.
Be Mindful of Seasonal Rates
May is considered the high season, so if you're looking for a more budget-friendly option, consider visiting in September, which is the low season.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as the Historic Rosedale Plantation, Charlotte Museum of History, and the Spectrum Center, providing opportunities for leisure and exploration.
Pet-Friendly Accommodation
If traveling with pets, this hotel allows pets on request, making it a suitable option for pet owners.
Check Key Card Functionality
Some guests experienced issues with the key card system, so it's advisable to test the functionality upon check-in to avoid any inconvenience later.
Inquire About Accessibility Features
The hotel offers increased accessibility and wheelchair-accessible rooms, making it suitable for guests with mobility needs.
Addressing Cleanliness Concerns
Several guests mentioned cleanliness issues, particularly in the bathrooms and on the floors, so it's advisable to communicate any concerns with the staff promptly.
Be Aware of Potential Odors
Some guests reported unpleasant odors in the rooms and hallways, so individuals sensitive to smells may want to take this into consideration.
Consider Bringing Your Own Toiletries
A few guests expressed dissatisfaction with the provided toiletries, so bringing personal toiletries may enhance the overall experience.
Verify Special Requests
If you have specific requirements or expectations, it's recommended to verify them with the hotel in advance to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | May | $68 | $73 |
Cheapest month to stay with an average 25% drop in price. | Most expensive month to stay with an average 39% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.9 | 4.6 mi | Concord Regional | 8.7 mi |