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Sheraton Charlotte Hotel

555 South Mcdowell Street, Charlotte, NC 28204, United States
+1 704 372 4100

$143+

Overall guest ratings

8.3/10 Excellent
Based on 657 reviews

Review highlights

  • 8.4
  • 7.8
  • 5.6
  • 4.9

Nearby

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    About

    The Sheraton Charlotte Hotel is ideally located in Uptown, near many dining, shopping, and entertainment options. Numerous attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal Performing Arts Center, the Panthers’ Bank of America Stadium, the NASCAR Hall of Fame, and the Bobcats’ Time Warner Arena. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car. From High Speed Internet Access and LCD televisions to oversized windows and stylish bathrooms, our 305 guest rooms and suites have everything you need for a comfortable stay. Soak up the sun and swim in our outdoor pool or get fit at Sheraton Fitness with Wi-Fi, around-the-clock access, and cutting-edge equipment. Our Business Center and computer workstations, located in the lobby, make it easy to stay productive while traveling. Club Guests will enjoy complimentary access to the Club Lounge, an upscale gathering spot featuring beautiful views, PC stations, and other amenities. Whether you’re planning a convention, meeting, or social event, our team of professionals will be happy to help you tailor the perfect gathering. Our 29 function spaces, including five impressive ballrooms, offer state-of-the-art audiovisual technology and wireless High Speed Internet Access, making the Sheraton Charlotte Hotel the perfect place to bring everyone together.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Gift shop
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 657 reviews
    • 8.4 "Great service."
      8.5 "85% said the reception staff was great."
      8.8 "Lovely bar service, according to 88%."
      7.1 "71% were impressed by the valet service."
    • 7.8 "Good location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      8.0 "City centre within easy reach, said 80%."
    • 5.6 "Average comfort."
    • 5.1 "Rooms are ok."
    • 5.0 "Average cleanliness."
    • 4.9 "Value below average."
      3.8 "62% thought it was overpriced."
    • 4.8 "Breakfast is below average."
    • 3.8 "Internet is poor."
      3.8 "62% thought it was overpriced."
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    Overall Rating

    8.1 Excellent
    Based on 407 reviews
    • 8.4 "Great service."
      8.5 "85% said the reception staff was great."
    • 8.0 "Vibe was good."
      9.1 "91% enjoyed the lobby entrance."
    • 7.5 "Good location."
    • 5.4 "Average comfort."
    • 4.9 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
    • 4.6 "Value below average."
    • 4.5 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      2.9 "71% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      0.8 "92% were unsatisfied with the kitchenette."
      0.6 "94% criticized the small bathroom."
      1.9 "81% had problems with the shower."
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    Overall Rating

    8.3 Excellent
    Based on 111 reviews
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.9 "Good location."
    • 7.8 "Tasty food."
    • 5.9 "Average comfort."
    • 5.5 "Rooms are ok."
    • 5.2 "Average cleanliness."
    • 4.6 "Breakfast is below average."
    • 4.6 "Value below average."
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    Overall Rating

    7.9 Good
    Based on 52 reviews
    • 8.7 "Great service."
    • 8.1 "Vibe was good."
    • 7.7 "Good amenities."
      7.8 "78% thought the building was wonderful."
    • 5.2 "Average comfort."
    • 4.9 "Rooms are not good."
      2.2 "78% complained about the bathroom."

    Overall Rating

    8.4 Excellent
    Based on 85 reviews
    • 7.9 "Good location."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.6 "Average comfort."
    • 4.9 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.5 "55% said rooms were dirty."
    • 4.9 "Breakfast is below average."
    • 4.5 "Not very clean."
      4.5 "55% said rooms were dirty."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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