Sheraton Charlotte Hotel

555 South Mcdowell Street, South Tower, Charlotte, NC 28204, United States
+1 704 372 4100

rate per night


based on 540 reviews
Sheraton Charlotte Hotel - Charlotte, NC
Thu 4/22
Fri 4/23
Compare vs. KAYAK |

Provider Nightly total $137 $137
Priceline $137

Good to know

Value for money


Distance to city center

0.7 mi

Location rating


Nearest Airport

Charlotte Douglas

Distance to airport

5.9 mi

Rooms available at Sheraton Charlotte Hotel

Thu 4/22
Fri 4/23

King Rooms


Bed type
King bed
$137 per night
King bed
$137 per night
King bed
$137 per night
King bed
$137 per night
King bed
$158 per night
King bed
$158 per night
King bed
$177 per night

Double Rooms


Bed type
Double bed
$172 per night

Traditional Rooms


Bed type
Double bed
$158 per night
Double bed
$172 per night
Double bed
$189 per night
Double bed
$189 per night

Reviews of Sheraton Charlotte Hotel



Traveler rating


Time of year

Traveler type

Show reviews that mention

friendly staff in 186 reviews
room was very nice in 169 reviews
pay for parking in 117 reviews
nice and the hotel in 85 reviews
location was great in 84 reviews
bed was very comfortable in 76 reviews
rooftop bar in 60 reviews
bathroom not very clean in 51 reviews
amazing view in 46 reviews
indoor pool in 44 reviews
water in the shower in 42 reviews
fridge in room in 37 reviews
refrigerator or microwave in 23 reviews
downtown charlotte in 10 reviews
sheraton in 8 reviews
  • Excellent
    Oct 2019

    Great hotel, rooms were spotless. Perfect location for enjoined downtown

  • Excellent
    Sep 2017

    A perfect start to a perfect weekend

    My fiancé and I recently became engaged and were celebrating her 26th birthday in Charlotte. We have a very busy schedule so it was a relief when I called the Sheraton to inquire about early check in. They said that would be no problem and made a note on my account. Once we arrived, we were informed we had been chosen to be guests of the day. This included an upgraded room, complimentary food and parking, and a direct number to the hotel manager. Was this by sheer luck we had been chosen for this on such a special weekend? Whatever the case, we were thrilled by the upgrade. When we entered our room, however, we encounter a problem. No fridge! With a bottle of champagne and food we had brought on our travel getting warmer by the minute, I quickly called Cesar, the hotel manager, who promptly sent up a mini fridge. Once we left the hotel we encounter another snag. Our key tags which were supposed to let us out of the parking lot, were not working. Again, I called Cesar who, flew to our reschedule. After that the trip went on without a hitch. The location is perfect (just a 7 minute jog from downtown and the epicenter) and the staff is delightful. I've worked in customer service all my life and cannot remember a better experience than this one. My fiancé and I plan on getting season passes to US National Whitewater Center and attend more Panthers game, now that she's a newly acquired fan. Cesar and the Sheraton have won over my business, although it's going to be pretty hard to match our first experience there. Thank you to everyone who helped make it possible.

    Absolutely nothing

  • Good
    Jul 2016

    Nicole and dime you

    The hotel overall was nice. Quiet great location, nice atmosphere.staff was very friendly bed super comfortable!

    The parts I didn't like, parking in their garage was $25 a day, which is ridiculous, if I had not parked elsewhere it would have been an extra $75! The other thing as the bathrooms were updated which was great except you have to climb completely into the tub to turn the water on and because of no shower curtain design water gets everywhetr

  • Okay
    Jan 2015

    Not Worth The Price

    Hotel is about average for a Sheraton. Fancy coat of paint but behind the shine is not really worth the price. HELPFUL AND KIND STAFF.

    No thermostat in room. Small room for a "Deluxe King". They charge for every little thing. Including $20 a day Parking FYI. THE SHOWER WAS EITHER ICY COLD OR BLISTERING HOT.

  • Okay
    Nov 2014

    Not what you would expect from a Sheraton

    The staff was good, bartender was great (a little overworked), lobby looked great, room looked great until you looked at the bathroom area with rust in the tub and inconsistent water temperature and pressure

    You can tell that the place had recently been renovated, the craftsmanship just wasn't there, 2 out of 4 elevators working on an nfl game weekend... Unsat when I have to wait in a line for five minutes just to get to my room

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About Sheraton Charlotte Hotel


Work and play in downtown style at Sheraton Charlotte Hotel. Our Charlotte hotel is one mile from the Charlotte Convention Center hosting innovative expositions by day and the Spectrum Center for local NBA team game by night. Join the excitement of a football game at Bank of America Stadium before returning to our uptown hotel for a drink at Red Salt by David Burke. We offer more than 65,000 square feet of event space, in partnership with Le Meridian hotel, with room for up to 1,800 guests for business and social occasions. Our indoor and outdoor pools and on-site fitness center keep you active no matter the weather in Charlotte. At the end of the day, relax at our rooftop Cloud Bar, then head to the Social Bar & Kitchen restaurant for a meal with friends. Our hotel offers modern style and amenities, including free Wi-Fi, valet parking, 24-hour room service and Sheraton Sleep Experience bedding. Wake up to a view of the uptown skyline during your stay at Sheraton Charlotte Hotel.




Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

8.1 Excellent

based on 540 reviews









Check in

3:00 PM

Check out

12:00 PM


Policies vary by room type and provider.

Amenities at Sheraton Charlotte Hotel

Conference rooms
Computer use available
No smoking
Free Wi-Fi
Room service
Business center
Wake-up service
Pets allowed on request. Charges may apply.
Express check-out
Fitness center
Gift shop
Outdoor pool
Multi-lingual staff
24hr front desk
Storage available

FAQs when booking at Sheraton Charlotte Hotel

Does Sheraton Charlotte Hotel have special cancellation policies due to coronavirus (COVID-19)?

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When is check-in time and check-out time at Sheraton Charlotte Hotel?

Does Sheraton Charlotte Hotel offer free Wi-Fi?

Does Sheraton Charlotte Hotel offer free parking?

Does Sheraton Charlotte Hotel offer free airport shuttle service?

How far is Sheraton Charlotte Hotel from the airport?

Can you bring pets to Sheraton Charlotte Hotel?

Does Sheraton Charlotte Hotel have a pool?

Photos of Sheraton Charlotte Hotel

Sheraton Charlotte Hotel - Charlotte - Hallway
All Photos (32)
Sheraton Charlotte Hotel - Charlotte - Bedroom
Bedroom (4)
Sheraton Charlotte Hotel - Charlotte - Bar
Bar (1)
Sheraton Charlotte Hotel - Charlotte - Pool
Pool (3)
Sheraton Charlotte Hotel - Charlotte - Restaurant
Restaurant (4)

Property safety measures

Sheraton Charlotte Hotel has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Most Popular Landmarks

  • NASCAR Hall of Fame0.4 mi
  • Spectrum Center0.6 mi
  • Bechtler Museum of Modern Art0.7 mi
  • North Carolina Blumenthal Performing Arts Center0.7 mi
  • Bank of America Stadium0.9 mi
  • Discovery Place0.9 mi

Charlotte Travel Guide

Learn about Charlotte on KAYAK

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