Services and conveniences
Accessibility and suitability
Basics
Dining
Media and entertainment
General
Laundry
Parking and transportation
Bathroom
Bedroom
Workspace
Pool and spa
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient location near popular attractions, clean and spacious rooms, and friendly staff.
Is parking available at the hotel?
Yes, the hotel offers secured parking, but some guests mentioned that it can be expensive.
How is the food quality at the hotel?
Some guests mentioned that the breakfast was not included as stated, and others found the breakfast to be disappointing for the price. However, the hotel offers a restaurant and bar on-site.
How is the cleanliness of the hotel?
Many guests praised the cleanliness of the hotel, while some mentioned specific issues with the Jacuzzi tub, shower, and bathroom sink in their rooms.
What can guests expect from the customer service at the hotel?
Guests can expect friendly and informative staff, but some mentioned difficulties in reaching the front desk and encountered issues with room service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Higher Floor
Guests recommend choosing a room on a higher floor for better views and a peaceful atmosphere.
Check Parking Options
Some guests found the parking expensive and faced issues with availability, so it's advisable to inquire about parking options before arrival.
Be Mindful of Renovations
Guests suggest being aware of ongoing renovations, as some experienced noise disturbances and limited access to certain amenities during their stay.
Verify Included Services
Double-check the inclusions, as some guests were disappointed to find that breakfast was not complimentary despite initial indications.
Consider Room Selection
Some guests encountered maintenance issues in specific rooms, so it's advisable to inquire about the condition and amenities of the chosen room before booking.
Explore Nearby Attractions
The hotel's proximity to attractions like the NASCAR Hall of Fame and Spectrum Center makes it convenient for exploring the area.
Be Aware of Additional Fees
Guests advise being prepared for additional fees for services like breakfast and parking, which were not included in the initial room rate.
Plan for Noise
Some guests mentioned noise from the street or construction, so light sleepers may want to consider this when choosing a room or during their stay.
Utilize Staff Assistance
The staff received positive feedback for their friendliness and helpfulness, so don't hesitate to seek their assistance during your stay.
Confirm Amenities Availability
Due to some guests experiencing issues with amenities like the hot tub, it's recommended to confirm their availability before arrival if they are essential to your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
|---|---|
High season | July |
Average price (weeknight) | $196 |
Average price (weekend night) | $233 |
Value for money | 8.1 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 5.7 mi |