Guest reviews
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All Reviews
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Couples
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Overall Rating
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8.1 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 9.2 "92%liked the proximity to shopping ." -
8.0 "Great service."8.4 "84% found the
staff to be very friendly ." 10.0 "100% said therecreation staff was great ." -
7.4 "Good vibe."8.3 "83% thought, the
hotel was modern ." 7.4 "74%enjoyed the friendly atmosphere ." 10.0 "100% said it was astylish hotel ." -
6.3 "Internet is average."
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5.8 "Rooms are ok."6.1 "Only 61% said
rooms were clean enough ." -
5.6 "Average cleanliness."6.1 "Only 61% said
rooms were clean enough ." -
5.0 "Average amenities."4.9 "51% thought the
building wasn't nice ." 2.3 "77%complained about the elevator ." -
4.0 "Not very comfortable."4.8 "52% didn't like the
uncomfortable beds ." 2.4 "76% thought it wastoo noisy ." 4.9 "51% saidrooms were small ." 1.0 "Air conditioning was criticized by 90%." -
4.0 "Wellness & sports facilities were not very nice."
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4.0 "Value below average."
Overall Rating
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8.5 "Great service."8.5 "85% found the
staff to be very friendly ." -
7.7 "Good location."10.0 "100%
enjoyed the restaurants & bars nearby ." -
7.5 "Good vibe."8.5 "85% thought, the
hotel was modern ." 9.8 "98% said it was astylish hotel ." 7.8 "78%enjoyed the friendly atmosphere ." -
5.4 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ." -
5.2 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." -
4.6 "Bad amenities."4.5 "55% thought the
building wasn't nice ." 2.1 "79%complained about the elevator ." 4.6 "For 54%, thelobby entrance was sub-standard ." -
3.6 "Not very comfortable."4.4 "56% didn't like the
uncomfortable beds ." 2.3 "77% thought it wastoo noisy ." 4.8 "52% saidrooms were small ." 0.8 "Air conditioning was criticized by 92%." -
3.6 "Value below average."
Overall Rating
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8.2 "Great service."8.6 "86% found the
staff to be very friendly ." -
8.0 "Location is great."
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7.4 "Good vibe."7.1 "71%
enjoyed the friendly atmosphere ." -
6.4 "Rooms are ok."6.5 "Only 65% said
rooms were clean enough ." 5.2 "Beds were acceptable for 52%." -
6.0 "Average cleanliness."6.5 "Only 65% said
rooms were clean enough ." -
5.1 "Average amenities."
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4.4 "Not very comfortable."
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4.1 "Value below average."
Overall Rating
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8.3 "Location is great."
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7.6 "Good service."
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5.4 "Rooms are ok."
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4.1 "Not very comfortable."
Overall Rating
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8.0 "Location is great."
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7.9 "Good service."8.3 "83% found the
staff to be very friendly ." -
7.7 "Good vibe."
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5.8 "Rooms are ok."6.1 "Only 61% said
rooms were clean enough ." -
5.5 "Average cleanliness."6.1 "Only 61% said
rooms were clean enough ." -
4.0 "Not very comfortable."4.9 "51% didn't like the
uncomfortable beds ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.5review from
Would have been nice to know that parking would be $25 for being there less than 12 hours! I also didn't realize the otel price listing on Kayak was before taxes - why not include that? Knowing both of these would likely have changed my decision.
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2.5review from
I didn't like anything about this hotel , staff was nasty hotel smelt like a cheap strip club upon entry. Parking was $23 a day and didn't find that out until I was down there. No street level entrance which is really fun on Friday night , oh and after I finally get on the elevator and get on to my floor there was someone formicatong right when I walked out.
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8.2review from
Charlotte is a fun city. The staff were all awesome and super friendly.
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8.5review from
I love aloft hotels. I love the location!! Perfect area!! It was not as clean as other aloft I stayed at.
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10.0review from
I loved the amenities, pool table, indoor pool, the view. We took 2 teens ( 17 yr) olds and Aloft was upbeat and fun and the staff was accommodating! We just loved it. Beds comfortable, rooms clean! Parking was a little weird. We ended up valeting for $20 a day and then of course the gratuity every time we used the car. It was just an expense of the trip. I think it's a Charlotte thing, not an Aloft thing.
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6.2review from
Location They do not have an ice machine (bags available in the lobby), limited amenities, ac did not work properly, elevator takes forever
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4.0review from
Great location Kind of felt like a hipster hostile, not very clean, mediocre at best
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8.0review from
If you don't know anything about Charlotte, you'll probably get lost trying to find parking and understanding the elevators. I tried to check in at 1p but no rooms were clean, so I had to roam around for over an hour in the heat. They said they would call when a room was clean, never got it. At 230p I went back and they said they had a room. The basic room is kinda small, nowhere to put your clothes as in a dresser. Location is at the EpiCentre which is in walking distance to all the bars, restaurants, etc. Wish the pool was on the rooftop. I would stay afain, but in a bigger room. Oh yea, found trash in the bed too uggghh!! Parking
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7.7review from
Great place to stay when your out for the night
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7.7review from
Aloft gives you a luxury hotel feel without a stuffy feeling. Polite staff, nice rooms, complimentary wifi all round out for a nice stay. No signage on the exterior of the building to notate where the hotel is located. Aloft is actually on the fifth floor of EpiCenter (a dining/shipping/club district) so unless you researched that (I only grabbed the address and put it in GPS) you will be driving around in circles trying to locate it. Parking is also not clearly noted, nor is the valet option.
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6.2review from
Hotel staff was friendly and helpful, assistedwith everything requested immediately and professionally. Hotel reservation was for two queen beds, received one queen bed. Parking garage was full with no reserved spots for hotel guests causing me to spend half the hotel rooms cost just to park my car for the night. Requested she mattress which staff promptly sent up, minus any blankets so had to request that to show up. Room must of been right over club because we could feel every bass hit until 230 I'm the morning. After the club let out you every for truck passing by felt like it was in your room from how loud it was. The bathroom was a handicapped accessible style and the hand held sprayer was dirty with black marks and crud ask sounds the mount connecting it to the shower. I've stayed at aloft before and never had these issues I'm guessing it's dependent on which section of the hotel you get. But this stay will have me seriously considering the extra 30 bucks to stay at omni across the st.
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10.0review from
Location was great and in walking distance to all activities
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4.0review from
It had a great location and very friendly staff. No free parking.
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9.6review from
Nice hotel very frustrated with Kayak's inflexible cancellation policy. Even more frustrated that I don't get hotel points, etc. You need to find a better way to manage the consumer experience when buying from Kayak - I will always purchase directly from the hotel going forward.
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8.5review from
Would have been nice to know that parking would be $25 for being there less than 12 hours! I also didn't realize the otel price listing on Kayak was before taxes - why not include that? Knowing both of these would likely have changed my decision.
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8.2review from
Charlotte is a fun city. The staff were all awesome and super friendly.
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8.5review from
I love aloft hotels. I love the location!! Perfect area!! It was not as clean as other aloft I stayed at.
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10.0review from
I loved the amenities, pool table, indoor pool, the view. We took 2 teens ( 17 yr) olds and Aloft was upbeat and fun and the staff was accommodating! We just loved it. Beds comfortable, rooms clean! Parking was a little weird. We ended up valeting for $20 a day and then of course the gratuity every time we used the car. It was just an expense of the trip. I think it's a Charlotte thing, not an Aloft thing.
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8.0review from
If you don't know anything about Charlotte, you'll probably get lost trying to find parking and understanding the elevators. I tried to check in at 1p but no rooms were clean, so I had to roam around for over an hour in the heat. They said they would call when a room was clean, never got it. At 230p I went back and they said they had a room. The basic room is kinda small, nowhere to put your clothes as in a dresser. Location is at the EpiCentre which is in walking distance to all the bars, restaurants, etc. Wish the pool was on the rooftop. I would stay afain, but in a bigger room. Oh yea, found trash in the bed too uggghh!! Parking
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10.0review from
Location was great and in walking distance to all activities
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9.6review from
Nice hotel very frustrated with Kayak's inflexible cancellation policy. Even more frustrated that I don't get hotel points, etc. You need to find a better way to manage the consumer experience when buying from Kayak - I will always purchase directly from the hotel going forward.
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7.7review from
Great place to stay when your out for the night
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7.7review from
Aloft gives you a luxury hotel feel without a stuffy feeling. Polite staff, nice rooms, complimentary wifi all round out for a nice stay. No signage on the exterior of the building to notate where the hotel is located. Aloft is actually on the fifth floor of EpiCenter (a dining/shipping/club district) so unless you researched that (I only grabbed the address and put it in GPS) you will be driving around in circles trying to locate it. Parking is also not clearly noted, nor is the valet option.
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2.5review from
I didn't like anything about this hotel , staff was nasty hotel smelt like a cheap strip club upon entry. Parking was $23 a day and didn't find that out until I was down there. No street level entrance which is really fun on Friday night , oh and after I finally get on the elevator and get on to my floor there was someone formicatong right when I walked out.
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6.2review from
Location They do not have an ice machine (bags available in the lobby), limited amenities, ac did not work properly, elevator takes forever
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4.0review from
Great location Kind of felt like a hipster hostile, not very clean, mediocre at best
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6.2review from
Hotel staff was friendly and helpful, assistedwith everything requested immediately and professionally. Hotel reservation was for two queen beds, received one queen bed. Parking garage was full with no reserved spots for hotel guests causing me to spend half the hotel rooms cost just to park my car for the night. Requested she mattress which staff promptly sent up, minus any blankets so had to request that to show up. Room must of been right over club because we could feel every bass hit until 230 I'm the morning. After the club let out you every for truck passing by felt like it was in your room from how loud it was. The bathroom was a handicapped accessible style and the hand held sprayer was dirty with black marks and crud ask sounds the mount connecting it to the shower. I've stayed at aloft before and never had these issues I'm guessing it's dependent on which section of the hotel you get. But this stay will have me seriously considering the extra 30 bucks to stay at omni across the st.
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4.0review from
It had a great location and very friendly staff. No free parking.
