Staff was mostly rude an inattentive or sitting at the bar instead of working.
3 stars
Aloft Charlotte Uptown at the EpiCentre
Photos of Aloft Charlotte Uptown at the EpiCentre
Overview
The Aloft Charlotte Uptown at the EpiCentre says it all with its name. Located in uptown Charlotte, North Carolina, the boutique hotel is in the heart of the city’s entertainment and nightlife district. The EpiCentre is the spot for dining, nightlife, shopping, major events, and so much more, and this property is a part of it. However, it is also part of the city’s Fourth Ward area and places visitors steps from such sites as the NASCAR Hall of Fame, Bank of America Stadium, Time Warner Cable Arena, the Bank of America Headquarters, and other equally popular destinations. It is also only eight short miles to the Charlotte Douglas International Airport.
Well-suited to both business and leisure travelers, the hotel includes such amenities as the re:charge(SM) gym, the re:mix(SM) Lounge with its communal seating that makes networking and mingling a delight, and re:fuel by Aloft(SM), a self-service gourmet snack shop offering everything from gourmet coffees to delicious treats. The property is also pet-friendly and has free parking and business services along with a meeting or event space available. There are options for room service, valet dry cleaning, laundry on the premises and a car rental desk, too.
The rooms all feature large, private baths, premium bedding and linens, phones with voice mail, mini-fridges, hot beverage centers, bottled water supplies, satellite TV, Wi-Fi, and premium entertainment systems.
When you want a luxurious, boutique hotel in the heart of Charlotte’s premier entertainment, shopping and dining area, the Aloft Charlotte Uptown at the EpiCentre is a perfect choice.
Latest deals for Aloft Charlotte Uptown at the EpiCentre
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Aloft Charlotte Uptown at the EpiCentre
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Seating area
- Telephone
- Carpeted
- City view
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Game room
- Pool table
Parking and transportation
- Parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Pool
Reviews of Aloft Charlotte Uptown at the EpiCentre
7.8
Good
1200 verified ratings
Wonderful
526
Very good
163
Good
144
Okay
85
Fair
100
Mediocre
59
Poor
123
Summary of reviews
Guests say
Guests praised the hotel's excellent location, making it easy to explore the city and enjoy nearby nightlife. Many highlighted the friendly and helpful staff, contributing to a positive experience. However, several reviews noted significant noise disturbances at night, which affected sleep quality. Some guests also mentioned issues with room amenities and cleanliness, but overall, the location and service were the standout features.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
906 reviews
7.3 out of 10
190 reviews
8.4 out of 10
8 reviews
8 out of 10
11 reviews
All reviews
Cons (-) The bed was a joke. Don't even bother unless you don't feel like sleeping.
Pros (+) comfy beds right in the center of downtown! Small hiccup during check-in, but they bought us breakfast without any prompting. First class service!
Cons (-) Would have been nice to know that parking would be $25 for being there less than 12 hours! I also didn't realize the otel price listing on Kayak was before taxes - why not include that? Knowing both of these would likely have changed my decision.
Pros (+) I didn't like anything about this hotel , staff was nasty hotel smelt like a cheap strip club upon entry. Parking was $23 a day and didn't find that out until I was down there. No street level entrance which is really fun on Friday night , oh and after I finally get on the elevator and get on to my floor there was someone formicatong right when I walked out.
Pros (+) Charlotte is a fun city. The staff were all awesome and super friendly.
Pros (+) I love aloft hotels. I love the location!! Perfect area!!
Cons (-) It was not as clean as other aloft I stayed at.
Pros (+) I loved the amenities, pool table, indoor pool, the view. We took 2 teens ( 17 yr) olds and Aloft was upbeat and fun and the staff was accommodating! We just loved it. Beds comfortable, rooms clean!
Cons (-) Parking was a little weird. We ended up valeting for $20 a day and then of course the gratuity every time we used the car. It was just an expense of the trip. I think it's a Charlotte thing, not an Aloft thing.
Pros (+) Location
Cons (-) They do not have an ice machine (bags available in the lobby), limited amenities, ac did not work properly, elevator takes forever
Pros (+) Great location
Cons (-) Kind of felt like a hipster hostile, not very clean, mediocre at best
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at the Aloft Charlotte Uptown at the EpiCentre?
The hotel offers amenities such as the re:charge(SM) gym, re:mix(SM) Lounge for networking, re:fuel by Aloft(SM) gourmet snack shop, pet-friendly environment, free parking, business services, room service, valet dry cleaning, laundry facilities, and a car rental desk.
What can I expect from the room amenities at the Aloft Charlotte Uptown at the EpiCentre?
The rooms feature large private baths, premium bedding and linens, phones with voice mail, mini-fridges, hot beverage centers, bottled water supplies, satellite TV, Wi-Fi, and premium entertainment systems.
When is the best time to visit the Aloft Charlotte Uptown at the EpiCentre?
The high season is in August, and the low season is in October.
What are guests saying about the cleanliness of the hotel?
Guests have mentioned that the hotel and rooms were very clean and comfortable, but some reviews noted issues with the cleanliness of the elevator and hallway carpets.
Is parking readily available at the Aloft Charlotte Uptown at the EpiCentre?
Yes, the hotel offers free parking as well as valet parking for guests' convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the EpiCentre comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel's proximity to popular attractions such as the NASCAR Hall of Fame, Bank of America Stadium, and the Blumenthal Performing Arts Center makes it an ideal choice for those looking to explore the city's main sights.
Consider Bringing Your Pet
The hotel is pet-friendly, so if you're traveling with a furry friend, this could be a convenient option for accommodation.
Be Mindful of Parking Costs
Several guests noted that parking comes at an additional cost, so it's worth factoring this into your budget when planning your stay.
Check Room Amenities
Some guests mentioned the absence of a microwave in the room, so if this is essential for your stay, it's worth confirming the availability of this amenity before booking.
Utilize the Hotel's Communal Spaces
The re:mix(SM) Lounge with communal seating provides a great opportunity for networking and mingling, as highlighted by several guests.
Be Aware of Noise Levels
A few guests reported noise disturbances from neighboring rooms, so light sleepers may want to take this into consideration or request a quieter room location.
Confirm Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned that their rooms were not as clean as expected. It may be beneficial to confirm this aspect upon check-in.
Explore Dining Options
The hotel's location in the heart of the city's dining district offers a wide range of food choices, providing guests with ample dining opportunities within walking distance.
Consider the Season
If you're planning a visit, it's worth noting that August is considered the high season, while October is the low season, which could impact the overall experience and crowd levels.
Location
210 East Trade Street, Charlotte, NC 28202
What's nearby
- Bank of America Corporate Center175 yd
- 112 Tryon Plaza238 yd
- Spectrum Center239 yd
- 400 South Tryon0.3 mi
- Charlotte Convention Center0.3 mi
- NASCAR Hall of Fame0.3 mi
- Bank of America Stadium0.6 mi
- Charlotte Center City0.6 mi
- Little Sugar Creek Greenway0.8 mi
- Carolina Actors Studio Theatre2 mi
- Mint Museum RANDOLPH2.5 mi
- Bojangles' Coliseum3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Aloft Charlotte Uptown at the EpiCentre
Low season | November |
|---|---|
High season | May |
Average price (weeknight) | $195 |
Average price (weekend night) | $165 |
When to book a room at Aloft Charlotte Uptown at the EpiCentre
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 5.8 mi |