It was ok , the room AC didn’t stop working because it was cold so it made noise all the time and that was it mainly just noise no heat much … the bed was ok not the dreamy hotel types and same the pillows. Definitely not worth the money…
4 stars
JW Marriott Charlotte
600 South College Street, Charlotte, NC 28202, United States
Charlotte, NC
See location+1 704 333 1101Photos of JW Marriott Charlotte
Overview
Discover the perfect blend of luxury service and prime location at JW Marriott Charlotte. Centrally located across from the Charlotte Convention Center, our downtown Charlotte hotel provides all you desire to explore the finest aspects of the city. The hotel sits within Charlotte's financial district in proximity to the Nascar Hall of Fame, Bank of America Stadium, and lively nightlife. Unwind in upscale well-appointed rooms with lux amenities, including a 24-hour fitness center, Spa by JW, Executive Lounge, Aura Rooftop & pool, Dean's Italian Steakhouse, and Caroline's Oyster Bar. Our 381 luxury guest rooms and suites deliver spacious accommodations with floor to ceiling windows featuring fantastic views. Suited for business or leisure; Ergonomic desks, state of the art Wi-Fi, and premium entertainment systems alongside flexible meeting and event spaces provide an impressive setting to host business meetings, private gatherings, or weddings. Our urban retreat connects the people, the place, and community.
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Amenities at JW Marriott Charlotte
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Pets not allowed
General
- Executive lounge access
- Seating area
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
- Storage available
Pool and spa
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
- Heated pool
- Infinity pool
- Spa
- Outdoor pool
- Pool with a view
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Dining table
Laundry
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
- Drying rack for clothing
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
- Private parking
Media and entertainment
- Shared lounge/TV area
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of JW Marriott Charlotte
9.0
Wonderful
259 verified ratings
Wonderful
171
Very good
38
Good
19
Okay
9
Fair
8
Mediocre
5
Poor
9
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many praising the friendly and helpful staff. However, there were complaints regarding bed comfort, parking issues, and some chaotic experiences during their stay. Overall, the hotel provided a good experience but could improve in certain areas.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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The hotel just opened 3 days prior to our arrival but the team was great and our stay went perfectly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at JW Marriott Charlotte?
There are excellent dining options available on-site, including a steakhouse, oyster bar, and rooftop bar with great offerings. Guests can also enjoy lunch and dinner without leaving the property.
How is the cleanliness and comfort of the rooms at JW Marriott Charlotte?
The rooms are clean, comfortable, and spacious, with modern decor and amenities. The staff ensures a top-notch customer service experience.
What are the parking options at JW Marriott Charlotte?
Guests have the option of valet parking, but there is also private parking available. However, some guests found the parking fees to be high.
What can guests expect from the hotel's location and nearby attractions?
The hotel is located in the heart of the city, offering a perfect location for walking and sightseeing. Nearby attractions include museums, the stadium, and various entertainment venues.
How are the staff and customer service at JW Marriott Charlotte?
The staff is described as friendly, helpful, and hospitable, providing excellent service in all realms. Guests have also highlighted the staff's courtesy and efficiency.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, especially those facing the fountain, for a spectacular experience.
Consider Valet Parking
While the parking situation was deemed expensive, opting for valet parking was suggested as a convenient alternative to the pricey nearby parking deck, especially if guests need to access their car multiple times.
Explore Nearby Dining Options
Guests appreciated the variety of dining options within walking distance, including the hotel's onsite restaurants, nearby bars, and recommended local eateries like the Beer Garden and the Fig Tree.
Be Mindful of Additional Charges
Some guests highlighted unexpected additional charges, such as a service fee for room service and high prices for certain amenities like a pot of coffee, suggesting awareness of potential extra costs.
Check for Construction
It was noted that some rooms may have a lackluster view due to nearby construction, indicating the importance of inquiring about potential disruptions when booking.
Utilize the Executive Lounge
Guests praised the executive lounge for its breakfast and service, recommending it as a top-tier experience and a worthwhile amenity to take advantage of during the stay.
Consider Alternative Parking Options
Guests cautioned about the high cost of parking and the limited availability of complimentary parking, suggesting exploring off-site parking options to avoid excessive fees.
Take Advantage of Nearby Attractions
The hotel's proximity to local venues, museums, and entertainment options was highlighted as excellent, providing guests with convenient access to the city's attractions.
Be Aware of Noise Levels
Some guests mentioned noise-related issues, such as a noisy room and nearby festival noise, suggesting that light sleepers may want to inquire about potential noise disturbances when booking.
Plan Ahead for Rooftop Amenities
To fully enjoy the rooftop bar and pool, guests recommended making reservations in advance, as availability may be limited during peak times.
Location
600 South College Street, Charlotte, NC 28202
What's nearby
- Charlotte Convention Center182 yd
- 400 South Tryon316 yd
- Charlotte Center City362 yd
- NASCAR Hall of Fame0.3 mi
- Bank of America Stadium0.3 mi
- 112 Tryon Plaza0.4 mi
- Bank of America Corporate Center0.5 mi
- Spectrum Center0.5 mi
- Little Sugar Creek Greenway0.9 mi
- Carolina Actors Studio Theatre2.4 mi
- Mint Museum RANDOLPH2.6 mi
- Bojangles' Coliseum3.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JW Marriott Charlotte
Low season | July |
|---|---|
High season | April |
Average price (weeknight) | $502 |
Average price (weekend night) | $398 |
When to book a room at JW Marriott Charlotte
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 5.4 mi |
Everything you need to know for your stay in Charlotte
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