SureStay by Best Western Charlotte Matthews

3 stars
2501 Sardis Road North, Charlotte, NC 28227, United States
Charlotte, NC
6.6
Okay
based on 162 reviews
162 reviews
Sat 11/15
-
Sun 11/16
1 room, 2 guests
Deals from
$53
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room
$53
King room
$74
Double room
$114
17 more SureStay by Best Western Charlotte Matthews deals
17 more SureStay by Best Western Charlotte Matthews deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Whether you're heading to Charlotte for a Panthers game, a weekend at Carowinds, or the buzz of the Queen City's fall festivals and apple-picking adventures, SureStay by Best Western Charlotte Matthews offers a welcoming home base that blends comfort with local flavor. Located just southeast of Uptown Charlotte, this hotel puts you close to the action while offering a peaceful retreat after a day of exploring. Step inside and enjoy the thoughtful amenities designed to make your stay seamless. Each guest room features cable TV with HDMI ports and video game capabilities, a microwave, mini refrigerator, single-cup coffee brewer, and a spacious work desk with accessible outlets. Stay connected with free high-speed Wi-Fi and unwind with your favorite news station or entertainment. The interior corridor layout adds an extra layer of security and ease for families and solo travelers alike. Guests love starting their day with a complimentary continental breakfast before heading out to nearby attractions like the Matthews Heritage Museum, local breweries, or seasonal events such as apple picking at Windy Hill Orchard and the Mash-Up Market in downtown Matthews. After a day of adventure, return to a room equipped with self-controlled air conditioning, a hairdryer, iron and ironing board, and complimentary toiletries to refresh and recharge. Whether you're in town for a concert, a college visit, or a weekend escape, SureStay by Best Western Charlotte Matthews delivers the essentials with a touch of Southern hospitality.
6.6
Okay rating
Based on 162 verified guest reviews

Latest deals for SureStay by Best Western Charlotte Matthews

Sat 11/15
Sun 11/16
King room
bed type unknown
$74
nightly with fees
bed type unknown
$78
nightly with fees
bed type unknown
$97
nightly with fees
Standard room
1 king bed
$53
nightly with fees
1 king bed
$66
nightly with fees
1 king bed
$73
nightly with fees
Executive room
bed type unknown
$119
nightly with fees
Double room
2 double beds
$114
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at SureStay by Best Western Charlotte Matthews

  • Fitness center
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • No smoking
  • Lowered sink
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Property is cleaned by professional cleaning companies
  • CCTV in common areas
  • CCTV outside property
  • Carbon monoxide detector
  • Guest accommodation is disinfected between stays

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • 24hr front desk

Things to do

  • Hiking
  • Fishing
  • Board games/puzzles
  • Canoeing
  • Cycling
  • Horse riding
  • Windsurfing

Bathroom

  • Raised toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Dining

  • Microwave
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Parking and transportation

  • Free parking

Fitness

  • Fitness center

Reviews of SureStay by Best Western Charlotte Matthews

6.6
Okay
162 verified ratings
Wonderful
41
Very good
21
Good
11
Okay
10
Fair
18
Mediocre
7
Poor
54

Summary of reviews

Guests say
Guests had significant concerns about cleanliness, with many mentioning dirty rooms, mold, and unpleasant odors. However, some appreciated the location, room size, and friendly staff, with a few guests noting the hotel as an affordable choice despite its age.
AI-Generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Cleanliness0.5 out of 10
Sort by:Most recent

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Location

2501 Sardis Road North, Charlotte, NC 28227

What's nearby

  • Independence Boulevard2.8 mi
  • Bojangles' Coliseum5.6 mi
  • SouthPark Mall5.9 mi
  • Mint Museum RANDOLPH6.1 mi
  • Little Sugar Creek Greenway7.8 mi
  • Carolina Actors Studio Theatre8.1 mi
  • NASCAR Hall of Fame8.4 mi
  • Spectrum Center8.4 mi
  • Charlotte Convention Center8.6 mi
  • Bank of America Corporate Center8.6 mi
  • 112 Tryon Plaza8.6 mi
  • 400 South Tryon8.7 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about SureStay by Best Western Charlotte Matthews

Low season

High season

Average price (weeknight)

Average price (weekend night)

July
October
$83
$102
Cheapest month to stay with an average 41% drop in price.
Most expensive month to stay with an average 26% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at SureStay by Best Western Charlotte Matthews

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at SureStay by Best Western Charlotte Matthews

  • If you’re after a cheap room at SureStay by Best Western Charlotte Matthews, then you should consider staying during the low season. The cheapest deals can generally be found in July and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at SureStay by Best Western Charlotte Matthews, plan to stay on a Sunday or Monday. The most expensive day is usually Saturday.
  • The cheapest price a room at SureStay by Best Western Charlotte Matthews was booked for on KAYAK in the last 2 weeks was $91, while the most expensive was $91.
  • How long should you stay at SureStay by Best Western Charlotte Matthews? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at SureStay by Best Western Charlotte Matthews

  • Where is SureStay by Best Western Charlotte Matthews located?

    SureStay by Best Western Charlotte Matthews is located at 2501 Sardis Road North in South Charlotte, 8.6 miles from the center of Charlotte. Independence Boulevard is the closest landmark to SureStay by Best Western Charlotte Matthews.

  • When is check-in time and check-out time at SureStay by Best Western Charlotte Matthews?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay by Best Western Charlotte Matthews.

  • Does SureStay by Best Western Charlotte Matthews offer free Wi-Fi?

    Yes, SureStay by Best Western Charlotte Matthews offers free Wi-Fi.

  • Does SureStay by Best Western Charlotte Matthews offer free parking?

    Yes, SureStay by Best Western Charlotte Matthews offers free parking.

  • How far is SureStay by Best Western Charlotte Matthews from the airport?

    SureStay by Best Western Charlotte Matthews is 13.3 miles from Charlotte Douglas. SureStay by Best Western Charlotte Matthews is 16.5 miles from Concord Regional.

  • How does KAYAK find such great SureStay by Best Western Charlotte Matthews hotel deals?

    KAYAK scours the web for all room deals available at SureStay by Best Western Charlotte Matthews in Charlotte and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay by Best Western Charlotte Matthews and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay by Best Western Charlotte Matthews.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
Fairfield Inn & Suites by Marriott Charlotte Matthews8.2 Excellent (525 reviews)0.05 miIndoor pool, Fitness center, Free Wi-Fi$97+
2-star hotel
35% cheaper
Intown Suites Extended Stay Matthews Nc - East Independence
5.5 Okay (14 reviews)0.72 miParking, Flat-screen TV, TV$53+
2-star hotel
Holiday Inn Express & Suites Charlotte Southeast - Matthews By IHG8.5 Excellent (346 reviews)0.84 miIndoor pool, Fitness center, Free Wi-Fi$116+
3-star hotel
Hampton Inn Charlotte/Matthews7.3 Good (401 reviews)1.03 miFitness center, Free Wi-Fi, Tea/coffee maker$99+

Cheapest

See cheapest stays in Charlotte
2-star hotel
35% cheaper
Intown Suites Extended Stay Matthews Nc - East Independence
5.5 Okay (14 reviews)0.72 miParking, Flat-screen TV, TV$53+
2-star hotel
32% cheaperIntown Suites Extended Stay Charlotte Nc -East Independence4.6 Okay (7 reviews)1.64 miParking, Wi-Fi available in all areas, Flat-screen TV$56+
2-star hotel
1% cheaperComfort Inn Matthews - Charlotte7.9 Good (1,386 reviews)1.14 miFitness center, Free Wi-Fi, Tea/coffee maker$81+
2-star hotel
Fairfield Inn & Suites by Marriott Charlotte Matthews8.2 Excellent (525 reviews)0.05 miIndoor pool, Fitness center, Free Wi-Fi$97+

Most recommended

See most recommended stays in Charlotte
2-star hotel
Holiday Inn Express & Suites Charlotte Southeast - Matthews By IHG8.5 Excellent (346 reviews)0.84 miIndoor pool, Fitness center, Free Wi-Fi$116+
2-star hotel
Fairfield Inn & Suites by Marriott Charlotte Matthews8.2 Excellent (525 reviews)0.05 miIndoor pool, Fitness center, Free Wi-Fi$97+
2-star hotel
1% cheaperComfort Inn Matthews - Charlotte7.9 Good (1,386 reviews)1.14 miFitness center, Free Wi-Fi, Tea/coffee maker$81+
3-star hotel
Hampton Inn Charlotte/Matthews7.3 Good (401 reviews)1.03 miFitness center, Free Wi-Fi, Tea/coffee maker$99+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.1
8.6 mi
Charlotte Douglas
13.3 mi

Everything you need to know for your stay in Charlotte