Cons (-) The hotel was old and dirty. The beds were uncomfortable. The TV didn't work. I wish I would have paid more to stay somewhere else.
2 stars
Serenitystay Chattanooga Hamilton Place
7017 Shallowford Road, Chattanooga, TN 37421, United States
Chattanooga, TN
See location+1 423 855 0011Photos of Serenitystay Chattanooga Hamilton Place
Overview
Motel with free breakfast, near Hamilton Place Mall Along with a microwave in a common area, this motel has a seasonal outdoor pool and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Serenity Stay offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the motel include a seasonal outdoor pool.
Latest deals for Serenitystay Chattanooga Hamilton Place
Amenities at Serenitystay Chattanooga Hamilton Place
- Outdoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- No smoking
- Toilet with grab rails
- Upper floors accessible by stairs
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Inner courtyard view
- Telephone
- Pool view
Services and conveniences
- Business center
- Wake-up service
- Key card access
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Water sport facilities (on site)
Health and safety
- Daily housekeeping
Pool
- Outdoor pool
Reviews of Serenitystay Chattanooga Hamilton Place
7.2
Good
524 verified ratings
Wonderful
166
Very good
72
Good
77
Okay
47
Fair
45
Mediocre
24
Poor
93
Summary of reviews
Guests say
Guests overwhelmingly criticized the hotel's cleanliness, reporting dirty rooms, unpleasant odors, and maintenance issues. However, some guests appreciated the friendly service from the staff and found the location convenient for dining and travel. Despite the negative aspects, a few guests enjoyed their stay due to the helpfulness of the staff and the amenities provided.AI-Generated from customer reviews
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Score by provider
7.7 out of 10
383 reviews
3.7 out of 10
81 reviews
9.4 out of 10
5 reviews
7 out of 10
12 reviews
All reviews
Pros (+) Location was easily accessible
Cons (-) The room was dirty. The carpet was filthy & the shower had scum. We took showers with flip flops on. It was noisy at night & I felt unsure if my vehicle would be broken into at night.
Pros (+) Staff was very friendly and ready to help. The room was very clean and comfortable.
Cons (-) The door threshold and door seal were not sufficient. Midnight hallway talk may as well have been in the room with us.
Pros (+) Location is convenient, close by restaurant etc.
Cons (-) Room kinda look old, ex: bathroom toilet/sink looks very old. They can improve customer service a little bit. Customer service when I check in was great, but other are not too helpful sometime for an extra help that won't take 2 seconds to do.
Pros (+) Nice room small beds shower was hot and nice breakfast was a Hugh plus ! But there was a list of activey outside our room
Cons (-) We missed the sign and had to turn around , there was a lot of activey outside our room during odd hours of night and it was hard to get our luggage up and down the stairs
Pros (+) The cleanliness. Comfortable bed. Fridge. Microwave. Plenty of room. Nice staff. Places to eat at close. Lots of stores and gas stations. Only 15 minutes from downtown.
Cons (-) Pressure of shower head was very soft. The road pulling out from the hotel was pretty busy so it took awhile to pull out. Getting on the interstate was pretty complicated because of how busy the road was. But we still had a great stay!
Pros (+) The staff was very friendly. The room was very clean and very comfortable. I will Definately be staying next time I need to go to Chattanooga.
Cons (-) Nothing.
Pros (+) Clean Room, pet friendly, great location for travelers, location convenient to restaurants and stores.
Cons (-) No complaints
Pros (+) We liked the price, the location and the fact that breakfast was included. It was also a huge plus that they allow pets with no additional fee.
Cons (-) We were there for two nights and our poor dog got a MAJOR flea infestation from the room. She has a flea collar and we have never seen fleas on her in our lives. The management spoke to us with a tone suggesting that we had brought the fleas with us and was not particularly apologetic. We won't be returning. Additionally, the parking lot didn't seem particular secure - I was a bit nervous to take ...
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Pros (+) Fine for one night with two friends. Didn't feel totally safe walking to the car alone, etc.
Location
7017 Shallowford Road, Chattanooga, TN 37421
What's nearby
- Seamour and Gerte Shavin House5.2 mi
- Tennessee Valley Railroad Museum5.3 mi
- Chickamauga Dam5.7 mi
- Chattanooga Zoo7 mi
- Engel Stadium7.2 mi
- University of Tennessee at Chattanooga8.1 mi
- Soldiers and Sailors Memorial Auditorium8.3 mi
- Hunter Museum of American Art8.4 mi
- Walnut Street Bridge8.5 mi
- Market Street Bridge8.6 mi
- Tivoli Theatre8.6 mi
- Tennessee Aquarium8.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Serenitystay Chattanooga Hamilton Place
Low season | February |
|---|---|
High season | May |
Average price (weeknight) | $69 |
Average price (weekend night) | $119 |
When to book a room at Serenitystay Chattanooga Hamilton Place
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in ChattanoogaGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 8.6 mi |
Nearest Airport | Chattanooga Lovell Field |
Distance to airport | 2.6 mi |
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