Cons: I reserved a car a month in advance from the Pittsburgh Airport. When I got there, I was told that the reservation was not made for the airport but from their corporate center, which was closed (at 4:30pm on Saturday!). They could only give me a same-class car for 3 times the price ($150 for 2 days, versus $45 for 2 days), because the US Open golf tournament was in town. I went to another company and got a slightly better rate, but ended up getting a car for $120. Very disappointing!
Jun 5 2017
Pros: Very quick and efficient check in!
Jun 13 2017
Pros: When my flight was delayed more than 2-1/2 hours leaving Fort Myers, Florida and knowing that the branch closed at 6 PM I contacted the Enterprise on Campbell's Run Road, PA. and they assured me that my rental would still be available the next day, which it was. When I arrived the next day, the associate was very pleasant and there was absolutely no problems. The car was clean and well maintained. I was very pleased with the whole experience.