Buffalo Car Rentals

Cons: The queuing line is too long. It took me for 2 hours to get the car that's why they free upgraded it from Corolla to Camry SE. But overall, I like it and would strongly recommended it. Staffs were super friendly and patient.

Cons: The place I scheduled my car at was closed, then the next closest place that was open wouldn't rent me the car unless I left the keys to my 650hp sports car just in case I needed to be "moved"...

Cons: the inside of the car was not very clean

Cons: Pick up is not onsite as advertised. Windshield wipers and tires were unsafe. Car had 45K miles, not a problem, but suspect wipers and tires hadn't been replaced. Created issues in snow and rain. Car smelled of strong air freshener for first two days then underlying smell of cigarettes appeared.

Cons: I booked through Kayak, with correct timing according to my flight arrival and departure times. I received multiple confirmations about my reservation from both Budget and Kayak. When I arrived at my destination, Budget had cancelled my reservation. Much to my frustration, the Budget employee "assisting" me did nothing to resolve this issue. Their suggestion was to rebook with them at a completely different rate (original rate $11.99 per day to almost $45 per day) or try another rental agency. I moved to Alamo and could not have made a better decision! I will do everything in my power to avoid using Budget in the future and share my experience with others to help them make an informed decision.

Cons: I didn't like that they changed the price once I got there & he couldn't even tell me why it was more.

Cons: Car was dirty and customer service at pick up was terrible

Cons: there was a little bit of leftover food in the shifter

Cons: The pick up took longer than it should have as my corporation is state tax exempt and the counter clerk was unfamiliar with how to enter that data. Drop off was complicated by the fact that they entered the wrong starting mileage which had to be corrected before I could receive a bill. Being a Fastbreak member was of no assistance.

Cons: They overcharged me by a day despite me returning it on time.

Cons: Please see above.

Cons: Long lines

Cons: Rental prince. Too expensive.

Cons: I reserved a minivan. I had children with me on this trip. The mini van would have been ideal. I feel hertz did not have one available when I made the reservation, but went ahead and promised me one. It was disappointing.

Cons: Hertz customer service agent at Buffalo airport was the worst i have ever encountered in 30+ years of renting cars will never rent from Hertz again

Cons: It was flawless.

Cons: They know how to take the reservation they just don't know how to keep the reservation

Cons: Didn't have a vehicle for me, had to waste two more hour till i got a car from another company, denfitley a frustrating way to start a vacation.

Cons: It took a little too long to check in

Cons: When we got to the airport around 8p we tried to call the company and got a guy's outgoing cell phone voicemail with the name of a different company that had something to do with car renting. They had no shuttles and no one at the airport had heard of the company. We ended up just renting from another company because their Yelp! page said they were closed. Doesn't seem like a full service operation or a viable option for car rental in Buffalo.

Cons: No satellite radio, which I thought was standard in rentals. Also, I foolishly opted for the insurance online. They wound up charging me for 5 days insurance on a 4 day rental. Lastly There is no sign for Ace rental on the hotel where I picked up the car, it was actually Corporate Rental.

Cons: The managers/assistant managers behavior. The fact that I, being 19 years old, can't drive when my car is in servicing. I need to have a valid credit card under my name, I need to pay 23$ per day for being "underage". The car is being rented for 2-4 months making the total underage cost to be: $1,380-$2,760. I am covered under insurance and have a valid driver license with no fine or accidents on record. If I am leaving a car for servicing, the dealership pays for the rental vehicle ONLY. What's the point of having a rental vehicle when I can't drive it.

Cons: Insurance was charged again and for this pleae investigate as why I was charged in first place and then the car rental company sated as that was not enough.

Cons: Poor tire quality. Display screen did not work.

Cons: I booked on airport rental, instead it was off airport and I lost 1 hour