Pick-up location | Buffalo |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Minivan, Pickup truck, Standard, Standard SUV |
Rental locations | 19 |
Airport locations | 10 |
Popular agencies | Hertz, Avis, Budget, Enterprise |
Economy | $51/day |
Compact | $51/day |
Intermediate | $51/day |
Standard | $52/day |
Full-size | $52/day |
Minivan | $104/day |
Luxury | $65/day |
Pickup truck | $62/day |
Intermediate SUV | $60/day |
Standard SUV | $63/day |
8.6
Excellent
111 reviewsCleanliness
9.0
Comfort
9.0
Pick-up/Drop-off
9.0
Value for money
7.0
One location in Buffalo
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7.6 Good
Sep 2020
Cons:
Upfront about all charges (all taxes & 11% recovery fee)9.6 Excellent
Aug 2020
Pros:
Super friendly and fast at both pick-up and drop-offCons:
Nothing6.0 Good
May 2020
Cons:
The is car is terrible shape10.0 Excellent
Feb 2020
Pros:
4wd offering in buffalo in the winter10.0 Excellent
Jan 2020
Pros:
Being this was my very first experience using Alamo, I was impressed with the ease of reserving, picking up, and returning a rental. Every staff member I encountered was professional, helpful, and courteous. The initial price of the rental was better than I had expected. I look forward to using Alamo again!Cons:
The initial payent of the rental was low, but he final payment upon return was $20 more because we forgot to fill the tank! Overall our rental experience was excellent! My advice: be sure to gas up before returning the vehicle!9.2 Excellent
Jan 2020
Cons:
Only suggestion / request would be to have the windows cleaned before rental. They were covered with the road salt solution which created a lot of glare from headlights at night. Not being used to the vehicle or the location, it was bit of a driving hazard.5.7
Okay
184 reviewsCleanliness
5.2
Comfort
5.9
Pick-up/Drop-off
5.8
Value for money
5.8
2 locations in Buffalo
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Reviews
2.0 Mediocre
May 2021
Cons:
Rented a pick up truck to do some moving, wasn’t available. They gave me a small suv with fresh cigarette smell, had to go back in and get a third rental at the airport. By then there was a long line.4.0 Okay
Apr 2021
Cons:
Cleanliness2.0 Mediocre
Apr 2021
Cons:
Reserved rental using credit card. Upon arrival, Budget would not accept same credit card used to reserve vehicle.10.0 Excellent
Mar 2021
Pros:
the people was standing and get the key , it was excellent , i didnt have to go in side and hasselCons:
over all it was very good2.0 Mediocre
Jan 2021
Pros:
Terrible serviceCons:
Honesty and refund for providing a cheaper class car could have been the right thing to do.10.0 Excellent
Jul 2020
Cons:
A Cleaner car.5.1
Okay
404 reviewsCleanliness
5.5
Comfort
6.0
Pick-up/Drop-off
5.0
Value for money
5.5
6 locations in Buffalo
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2.0 Mediocre
Dec 2022
6.0 Good
Dec 2021
2.0 Mediocre
Nov 2021
6.0 Good
Oct 2021
10.0 Excellent
May 2021
Pros:
Staff was very friendly and helpful and the drop off was super easy, the car was comfortable and clean.Cons:
Would have been nice upon renting to have been told about toll road options.10.0 Excellent
May 2021
Pros:
Easy navigation of the site. I rented the ‘dealer’s choice’ and was totally pleased. Check in and check out were flawless. The staff on both were kind and courteous. Very pleased with my experience.Cons:
No comment here. Had a very good experience.6.5
Good
77 reviewsCleanliness
7.2
Comfort
6.6
Pick-up/Drop-off
6.3
Value for money
6.2
2 locations in Buffalo
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10.0 Excellent
Apr 2021
Pros:
Yes8.0 Excellent
Mar 2021
Pros:
Good costumers serviceCons:
Nice car6.0 Good
Feb 2021
Pros:
the staff at buffalo airport were very helpful.Cons:
the car i got was smelly, the volume button didn’t work, the windshield wipers were not very effective. the cost for a one way drop off was extreme.10.0 Excellent
Aug 2020
Pros:
Representative was friendly5.2 Okay
Oct 2019
Pros:
The staff at Buffalo changed my rate on an upgrade instead of just an additional $10. I was very pleased with the drop off for the manager was able to correct the mistake that was done.Cons:
The whole process of dropping off at a different location was good but please pay attention to the pickup location. Make sure you are getting what was quoted to you and save the email with your confirmation information. I questioned it before I left, but it wasn’t corrected but thankfully it was on the other end.6.8 Good
Dec 2018
Pros:
The car itself was a hybrid, so very economical. It was a nice drive also and had Apple CarPlay.Cons:
The car I was given was switched at the last minute between the desk and the pick-up kiosk. This particular car looked like a family of 4 had a food fight in it, and it reaked of deodorizer and cigarette smoke. The stains were kind of embarrassing, but I didn’t have time to deal with the hassle of calling and swapping it out.4.6
Okay
64 reviewsCleanliness
4.0
Comfort
5.3
Pick-up/Drop-off
5.3
Value for money
4.0
3 locations in Buffalo
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2.0 Mediocre
Jan 2021
Pros:
The whole experience was unhappy. The least they could have done, was call me to let me know that the car I rented, was not available. I had to find a ride all the way to the car rental agency, only to find that they did not have the car that I booked.Cons:
The whole experience was unhappy. The least they could have done, was call me to let me know that the car I rented, was not available. I had to find a ride all the way to the car rental agency, only to find that they did not have the car that I booked.4.0 Okay
Sep 2020
Cons:
Everything8.0 Excellent
Sep 2020
Pros:
Great car, excellent customer service, car in good shapeCons:
Car was filthy inside, food under seats, windows had to be cleaned multiple times to get grease and grime off.10.0 Excellent
Jun 2020
Pros:
Very friendly staff, nice car, and got a really good rate.2.0 Mediocre
Jul 2019
Cons:
We never got the car, the location that you allowed us to reserve the car from was closed at the time we booked the car for. This was tge first time that I used your company, and I will never use your company again.10.0 Excellent
Sep 2018
Pros:
very helpful staff.. all of themCons:
baggage carst closer to rental drop off4.4
Okay
43 reviewsCleanliness
4.8
Comfort
5.2
Pick-up/Drop-off
4.5
Value for money
4.4
One location in Buffalo
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2.0 Mediocre
May 2021
Cons:
I had to cancel my reservation quite some time ago and have not received my refund yet. It should not take this much time and effort to get this accomplished.6.0 Good
May 2021
Pros:
Charged me for gas when they did leave the gas where it was. I will never again use kayakCons:
Charge me for gas that wasn’t full I never use dollar thought kAyak2.0 Mediocre
May 2021
Cons:
After 2 hour wait I cancelled the reservation. Horrible!10.0 Excellent
Apr 2021
Pros:
Staff was great, dropoff was super fast and easyCons:
The wait time to pick up the car was much longer than expected2.0 Mediocre
Mar 2021
Pros:
Nothing. I showed up and they had zero cars available. I booked a month priorCons:
Guarantee your bookings4.0 Okay
Oct 2020
Cons:
I was charged with satellite radio fees without concent. The car had a strong chemical odor, which made it undriveable.One location in Buffalo
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10.0 Excellent
Jun 2017
Pros:
Check-in was really quick and so easy! We were out of there in no time. They did an amazing job!10.0 Excellent
Jun 2017
Pros:
Check-in was really quick and so easy! We were out of there in no time. They did an amazing job!Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Buffalo
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Buffalo