Buffalo Car Rentals

Cons: First of all, it was the scariest place ever. There was a giant room with one guy creepily sitting there waiting for people to come in. Second, my car wasn't ready...so they just gave me whatever was in the lot at the time. Which was NOT what I paid for.

Cons: No gas stations on the street to fill up before dropping off the car. Make sure you fill up beforehand

Cons: Cost was higher than I expected

Cons: Bugs were not cleaned off car well. There was some gum on the front passenger seat and inside door when I picked it up.

Cons: I reserved a minivan. I had children with me on this trip. The mini van would have been ideal. I feel hertz did not have one available when I made the reservation, but went ahead and promised me one. It was disappointing.

Cons: Hertz customer service agent at Buffalo airport was the worst i have ever encountered in 30+ years of renting cars will never rent from Hertz again

Cons: It was flawless.

Cons: They didn't have a pickup at the airport, had to pay for a 5 min taxi ride across the st. The location was extremely dirty, stains everywhere! The manager was nice, helpful. Waited 20 mins to talk with someone when dropping off because they were on the phone, need more people. Over very disappointed with this company. I won't rent through hertz again or recommend to anyone.

Cons: Was not informed of the following: - the rental Company was not actually Hertz but some sort of subsidiary - They took a $200 deposit at pick up - Since the open at 9 am, could not return my car earlier even though my flight was earlier and charged a fee to return it to the airport Turned out well, but it was the surprise factor that made this experience uncomfortable

Cons: Counter representative misrepresented how the prepaid fuel option worked by saying I would be charged $2.28 per gallon for the amount I used, not that I was paying for the whole tank regardless.

Cons: The queuing line is too long. It took me for 2 hours to get the car that's why they free upgraded it from Corolla to Camry SE. But overall, I like it and would strongly recommended it. Staffs were super friendly and patient.

Cons: The place I scheduled my car at was closed, then the next closest place that was open wouldn't rent me the car unless I left the keys to my 650hp sports car just in case I needed to be "moved"...

Cons: the inside of the car was not very clean

Cons: Pick up is not onsite as advertised. Windshield wipers and tires were unsafe. Car had 45K miles, not a problem, but suspect wipers and tires hadn't been replaced. Created issues in snow and rain. Car smelled of strong air freshener for first two days then underlying smell of cigarettes appeared.

Cons: I booked through Kayak, with correct timing according to my flight arrival and departure times. I received multiple confirmations about my reservation from both Budget and Kayak. When I arrived at my destination, Budget had cancelled my reservation. Much to my frustration, the Budget employee "assisting" me did nothing to resolve this issue. Their suggestion was to rebook with them at a completely different rate (original rate $11.99 per day to almost $45 per day) or try another rental agency. I moved to Alamo and could not have made a better decision! I will do everything in my power to avoid using Budget in the future and share my experience with others to help them make an informed decision.

Cons: I didn't like that they changed the price once I got there & he couldn't even tell me why it was more.

Cons: Car was dirty and customer service at pick up was terrible

Cons: there was a little bit of leftover food in the shifter

Cons: The pick up took longer than it should have as my corporation is state tax exempt and the counter clerk was unfamiliar with how to enter that data. Drop off was complicated by the fact that they entered the wrong starting mileage which had to be corrected before I could receive a bill. Being a Fastbreak member was of no assistance.

Cons: They overcharged me by a day despite me returning it on time.

Cons: Please see above.

Cons: Long lines

Cons: Rental prince. Too expensive.

Cons: Drop off was strange. If you arrive early there is no one available to help and instructions are not easily available

Cons: Not so clean and several scratches on the exterior

Cons: Air conditioning stopped working intermittently. Windshield wiper blades did not work effectively in rain. Should be replaced.

Cons: Nothing

Cons: They over billed me buy thousands of dollars.

Cons: None

Cons: I don't want to engage in a conversation! I just want to pick up my car!

Cons: Small suv

Cons: ALL WAS GREAT

Cons: Pickup was okay, only one person on hand so took a while for him to ready the car. Phones ringing endlessly while he did. I requested an XM radio. I should have requested an ACTIVATED XM radio, because this one wasn't. had to hunt for local stations through lousy radio reception all the way across new york.

Cons: I booked online and booked a one way. Pick up Buffalo, drop off Syracuse, NY. The agent at the airport informed me my rental was for their downtown location. I spent $35 for a taxi ride to get my vehicle. I was never given an option to choose a location. Once there I was asked if I wanted to upgrade for a couple of dollars more per day for a Tahoe. Since a nor'easter was coming I agreed. I had to wait a while while they cleaned the vehicle but was told to bring it back empty on fuel to make up for my wait. Once driving with the heat on I smelled a strong nasty odor that never went away for the whole rental. The snow was combining down hard within a few hours and I was looking to put it in all wheel drive only to find out it was a two wheel drive Tahoe. I had reserved a smaller class SUV 4wheel drive to begin with. This vehicle was not good for traction in the inclement weather I was involved in. The icing on the cake was when I got to Syracuse and called to find out what time the airport location opened, I was told that my return was for another location and I would be charged $25 to drop at the airport. I'm very disappointed in Kayak not making clear pick up and drop off locations and on the vehicle I received.

Cons: When we rented, it said Buffalo airport. When we got there, they said the rental place is a 1/2 hour away. They didn't help us at all. The rental contract said, "shuttle" from the airport. Very disappointed in the Buffalo Enterprise. Very sad couple of young men that didn't even stand up or help us.

Cons: You booked me with the downtown location and not with the airport location. So I ended up paying $150 more for the same car. Not nice!

Cons: The managers/assistant managers behavior. The fact that I, being 19 years old, can't drive when my car is in servicing. I need to have a valid credit card under my name, I need to pay 23$ per day for being "underage". The car is being rented for 2-4 months making the total underage cost to be: $1,380-$2,760. I am covered under insurance and have a valid driver license with no fine or accidents on record. If I am leaving a car for servicing, the dealership pays for the rental vehicle ONLY. What's the point of having a rental vehicle when I can't drive it.

Cons: Enterprise did not have a car for me when I arrived. They said it would take over an hour to get a car transferred from another location....and then told me the price would double, since they would have to bring a car from another location...and the prices were different at the other location. I was so upset, I walked out and got a taxi. The Enterprise rep told me I should never rent s. At from a third party site like Kayak....because often times Enterprise can really honor that price. I'm so upset at Kayak and Enterprise!!

Cons: I liked it all

Cons: Insurance was charged again and for this pleae investigate as why I was charged in first place and then the car rental company sated as that was not enough.

Cons: When I picked up the car the only economy car that was available was a tiny Fiat that wouldn't even hold my luggage. The only option that I was given was to upgrade to a chevy Cruze which was $25 more for 4 days. My experience in the past w/ Emterprise is that they do ALL that they can to make the customer happy. I wasn't happy w/this situation and I told them that I wasn't! Also on my emailed receipt it said that I'd paid for an an economy car when I actually paid for an upgrade.

Cons: It took a little too long to check in

Cons: When we got to the airport around 8p we tried to call the company and got a guy's outgoing cell phone voicemail with the name of a different company that had something to do with car renting. They had no shuttles and no one at the airport had heard of the company. We ended up just renting from another company because their Yelp! page said they were closed. Doesn't seem like a full service operation or a viable option for car rental in Buffalo.

Cons: No satellite radio, which I thought was standard in rentals. Also, I foolishly opted for the insurance online. They wound up charging me for 5 days insurance on a 4 day rental. Lastly There is no sign for Ace rental on the hotel where I picked up the car, it was actually Corporate Rental.

Cons: It was 14 degrees outside and the shuttle didn't show up and they didn't answer the phone.

Cons: Ace is not in the airport, they are located in a hotel lobby across the highway from the airport. When we landed, no one was at the desk to pick us up to get the car. We had to walk to the hotel and had to wait for the rep to show up.