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Car rental at London Heathrow Airport

Search hundreds of travel sites at once for car rental deals at London Heathrow Airport (LHR)

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Cheap car rentals at London Heathrow Airport

Discover the best prices and deals for you by selecting your travel dates.
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Peugeot 208 car
Peugeot 208
or similar SMALL
2
2
4-5
$14/day
Ford Focus car
Ford Focus
or similar SMALL
4
2
4-5
$15/day
Audi A3 car
Audi A3
or similar MEDIUM
5
3
4-5
$25/day
Class Full-size SUV car
Class Full-size SUV
or similar SUV
5
2
4-5
$45/day
Toyota Aygo car
Toyota Aygo
or similar SMALL
2
2
2-3
$14/day
Mercedes-Benz C-Class car
Mercedes-Benz C-Class
or similar LARGE
5
5
4-5
$37/day
Mercedes-Benz E-Class car
Mercedes-Benz E-Class
or similar LUXURY
5
5
4-5
$45/day
Nissan Qashqai car
Nissan Qashqai
or similar SUV
5
3
4-5
$18/day
Kia Stonic car
Kia Stonic
or similar SUV
4
2
4-5
$19/day
Best rates found by KAYAK users in the past 48 hours.

Top tips for renting a car at London Heathrow Airport

  • Even though traveling to a large city and airport such as London Heathrow (LHR) can seem overwhelming, travelers that want to obtain a car rental at London Heathrow Airport should know that every terminal building has a consolidated location where all the many rental car companies operate that is easy to find. It’s located in the arrivals area of each terminal near the baggage claim area. From there, there is ample shuttle service that is readily available to take travelers from each of the terminal buildings to the car rental companies that have a location offsite from the airport property.
  • Car rental at London Heathrow Airport can be more challenging during busy travel periods, such as during morning and evening rush-hour periods. You may also find that renting a car can be more difficult on weekends as well as during some holiday periods when there's quite a bit of travel through this international airport.
  • While there certainly are several transportation options to get you from the airport to the center of London, each can have its drawbacks compared to car rental at London Heathrow Airport. For example, there is a train service that can have you to the center of London in around 15min, but the problem with this mode of travel can be if you have a lot of luggage and deciding where you will store that luggage on your train ride. Oftentimes these trains can have limited space available for baggage, on top of which you will need to carry it all yourself with little or no help from the train staff. There is also a taxi service available, but the trip from the airport to London can cost up to £43 ($60). That is why renting a car is such a great option because it can get you where you're going quickly in a rather cost-effective fashion.
  • One of the great things about London Heathrow Airport car rental is that there are ample routes that can get you from the airport to the center of London easily. Once you hop in your rental car, you can easily take the M4 and A4 highways to get you to the center of London in about 30min.
  • 25% of our users found rental cars at London Heathrow Airport for $40 or less
  • Book your rental car at London Heathrow Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at London Heathrow Airport

  • What type of documentation will I need to rent a car at this airport?

    Any driver that wishes to rent a car at this airport will need a valid driver's license from their country of origin that is in the English language. If by chance the license is not in the English language, you will also need an International Driving License or a notarized English translation of your license. It is also important to remember that all drivers that plan to rent a car must have held their driver's license for at least one year.

  • What rental car companies are easiest to use at this airport?

    For those travelers that are looking for a quick and convenient rental car experience, a good choice is to stick with one of the largest rental car brands such as Hertz or Avis. Both companies will generally offer the ability to pick up your car at their location without having to wait in line or deal with any staff, so long as you have made a reservation before your travels.

  • How far are the rental cars from the airport property?

    All the rental car companies that operate at this airport house their cars right adjacent to the airport property, either to the north or to the west of the property. No matter which of the rental car companies you choose, you should expect a drive time of no more than 5min from your terminal building to the rental car lot.

  • How much does it cost to rent a car at London Heathrow Airport?

    On average a rental car at London Heathrow Airport costs $54 per day.

  • What is the cheapest car rental company at London Heathrow Airport?

    In the past 72 hours, the cheapest rental cars were found at GREEN MOTION ($14/day), U-Save ($14/day) and SURPRICE CAR RENTAL ($18/day).

  • Which car rental companies will pick you up at London Heathrow Airport?

    Car rental companies that offer shuttle or pick-up services from London Heathrow Airport to off-airport locations include Europcar, Hertz, Avis, Sixt, Alamo, Budget, Enterprise Rent-A-Car, GREEN MOTION , Dollar, and National.

London Heathrow Airport car rental reviews and directory 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Sixt

Cleanliness

8.5

Comfort

8.4

Pick-up/Drop-off

7.5

Value for money

7.1

2 locations in London Heathrow Airport

Show locations
from$41/day

Locations in London Heathrow Airport

Sofitel London Heathrow T5

+44 20 7018 8246

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
View deals

Terminal 2 Landside Arrivals

+44 20 7018 8246

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
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Reviews

10.0 Wonderful

Anonymous, Jan 2024

Premium SUV

KAYAK
The lady on the desk when we picked up the car was amazing … pick up point terminal 2 . Sorry I forgotten her name. She was very helpful. When we come over on again I’m positive that we will be using your services again. Many thanks Jason & Andrea Humphries

10.0 Wonderful

Suraya, Oct 2022

KAYAK
After sales service also good. Will go for sixt next visit.

10.0 Wonderful

KEVAL, Oct 2022

KAYAK
I was delivered car as per my selection only. car was well maintained and almost new. only problem was it was not completely clean from inside. car seats and mats were full of pet's hair. except that everything was very well.

10.0 Wonderful

Gareth, Sep 2022

KAYAK
We had to wait 20 minutes for collection but we were a little early and they didn’t open until 7am. Overall collection was straight forward, nice new cars with very little damage. Handing the car back was a simple and straight forward process. Will use again in future.

2.0 Poor

Anonymous, Sep 2022

KAYAK
Pick-up is in a hotel. Shuttle bus takes you two floors down. Then you have to take an elevator up (with all luggage). Long wait (45 minutes). Elevator down to collect the car. Everything together roughly 90 minutes.

10.0 Wonderful

Michelle, Jul 2022

KAYAK
A very nice car, large enough for 5 passengers and 4 cases, good sat navigation. Busy at pick up but friendly service.

1 out of 10

Hertz

Cleanliness

8.3

Comfort

7.9

Pick-up/Drop-off

7.4

Value for money

7.2

2 locations in London Heathrow Airport

Show locations
from$32/day

Locations in London Heathrow Airport

Hilton Hotel Terminal 4

+44 843 309 3009

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
View deals

Northern Perimeter Rd (west)

+44 843 309 3009

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

10.0 Wonderful

Anonymous, Sep 2024

Economy

KAYAK
Pickup was great, car was excellent. Staff was very helpful in giving directions and getting cab service. Car return was somewhat confusing trying to find the return area.

8.0 Very good

Anonymous, Aug 2024

Mini

KAYAK
Easy pick up and drop off and good value

2.0 Poor

Anonymous, Aug 2024

Economy

KAYAK
Inattentive staff, damaged vehicle, but the most egregious issue is the hidden fees and charges, tripling the cost at a time when you have no choice to pay

4.0 Mediocre

Anonymous, Jul 2024

Luxury SUV

KAYAK
Major waiting time for pick up. The car was handed over without inspection because of which I had issues driving as the wipers were faulty even though the car only had 2700 miles on it. There is no way to approach them if you book thru kayak or qeeq and they do not entertain any third party insurance that you may purchase thru there platforms and insist that you spend 3 times on hertz own insurance Also, hertz does not remove the exorbitant block they put on your card immediately. My block amount was more than the rental amount and I am still to receive the credit despite the bill being settled and 4 days being passed It's better to book directly from a car company after reading all terms and conditions rather than booking thru platforms which offer no information support or assistance in your trip

6.0 Okay

Anonymous, Jun 2024

Luxury SUV

KAYAK
Staff was very friendly and interested to help. We reserved a Volvo XC90 and we were given an XC60. We pointed it out to the service desk. They acknowledged the error, but said that they couldn’t help because we prepaid and that we would need to contact customer service. Customer Service said that they needed approval from the location. I am assuming that I will not receive an adjustment. That causes me not to book through Kayak. Additionally, they charged me £212 for minor scratches on a wheel.

10.0 Wonderful

Anonymous, Jan 2022

KAYAK
Good customer service

1 out of 9

GREEN MOTION

Best rated

Cleanliness

6.3

Comfort

6.0

Pick-up/Drop-off

4.9

Value for money

5.3

3 locations in London Heathrow Airport

Show locations
from$18/day

Locations in London Heathrow Airport

239 Sipson Road, West Drayton

+44 20 8619 7000

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
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239 Sipson Road

+44 20 8619 7000

Opening times not available

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239, Sipson Road, Holiday Inn London, London, UK

+44 20 8619 7000

Opening times not available

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Reviews

2.0 Poor

Anonymous, Jul 2024

Commercial

KAYAK
Wouldn’t use it again. We hired a van and from our initial inspection the van 1. Wasn’t ready in time 2. had a lot more scratches than on their report which we recorded 3. Had a broken piece of wood in the back which was not noted down. Poor.

2.0 Poor

Anonymous, Jun 2024

Intermediate SUV

KAYAK
Terrible. Avoid at every cost. They claim you’ve damaged the car when you haven’t and take loads of money from your deposit. Read the guardian article about them. There is a class action against them. They should not be included on comparison websites as it reflects really badly on that website.

10.0 Wonderful

Anonymous, Jun 2024

Commercial

KAYAK
The location was weird, but the service was excellent and people were friendly.

2.0 Poor

Anonymous, Jun 2024

Economy

KAYAK
Green Motion office was closed and we could not collect our car despite us checking in earlier and informing them of my flight number . I have written a email to you on the case and is wasting your response . This is my confirmation number EXP(B)-4768286-47475. Please attend to my request asap .

8.0 Very good

Andy, May 2024

Compact

KAYAK
Staff were extremely friendly and efficient and the car I was given was above and beyond what I was expecting

6.0 Okay

Anonymous, Apr 2024

Economy

KAYAK
Not a fan of virtual documents

1 out of 17

Easirent

4.6

Cleanliness

6.0

Comfort

5.9

Pick-up/Drop-off

4.5

Value for money

5.0

One location in London Heathrow Airport

Show locations

Locations in London Heathrow Airport

C/O Sheraton Skyline Hotel, Bath Road, Hayes

+44 203 130 0448

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
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Reviews

2.0 Poor

Chris, Nov 2019

KAYAK

Pros:

Nothing! Stay away and help put disreputable businesses out of business!

Cons:

Bait and switch. Got a price that looked great, but when I got there not only did they have an inferior car to the one I booked, that they tried to pass off, but the price they charged was over 40% higher than when I booked online. (Looking at the other reviews, I'm not the only one in this position) I walked out after confirming that they wouldn't charge me anything, and they charged me over 90 dollars (in dispute with credit card). I then went to a big name brand like I should have in the first place.

2.0 Poor

Anonymous, Nov 2022

KAYAK
not happy with kayak as no customer care to talk to, cant make changes, not value for money

2.0 Poor

Patrick, Oct 2022

KAYAK
Liked the car but didn’t realize it came with only 100 miles/day. So I had to upgrade which doubled the price. Took over an hour to find the bus and get to their off airport site. Two hour waiting in a queue with just one person checking everyone in. Felt so bad for couple in front of me who were going to miss their cruise do to horrible delay. On return the bus only came once an hour to return to Terminal 5! Never renting from them again!

10.0 Wonderful

Anonymous, Oct 2022

KAYAK
Upgrade to a crossland. Loved it.

2.0 Poor

Alan, Sep 2022

KAYAK
Trading Fraudulently.

6.0 Okay

Anonymous, Aug 2022

KAYAK
On pick up we found scrapes on the car that weren’t marked on the paperwork so got them to correct it. Agreement was for 100 miles per day this was changed to just 71 miles. Very disappointed. Checking the car back in was very quick and trouble free.

1 out of 17

keddy by Europcar

10.0

Wonderful

Read 1 review

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in London Heathrow Airport

Show locations
from$23/day

Locations in London Heathrow Airport

London Heathrow Airport

+44 371 384 3410

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

10.0 Wonderful

Anonymous, Jul 2024

Economy

KAYAK
Very swift service

1 out of 1

Alamo

8.3

Cleanliness

8.8

Comfort

8.5

Pick-up/Drop-off

8.5

Value for money

7.8

One location in London Heathrow Airport

Show locations
from$43/day

Locations in London Heathrow Airport

Enterprise Rent A Car

+44 20 8897 2100

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59
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Reviews

8.0 Very good

Malkiat, Aug 2024

Full-size SUV

KAYAK
Really good

10.0 Wonderful

Anonymous, Jul 2024

Intermediate SUV

KAYAK
It was wonderful, thanks to guys involved

10.0 Wonderful

rafik, Jun 2024

Compact

KAYAK
The staff were very helpful and professional 👍

4.0 Mediocre

Anonymous, May 2024

Intermediate SUV

KAYAK
They kept trying to upcharge us for everything! Our original price went from $140 to like $400 before I said no to all extra charges. The drop off location was also INCREDIBLY difficult to find.

8.0 Very good

Pablo German, Apr 2024

Intermediate

KAYAK
It was fine but I had some mechanical or electrical problems with the car and I called Alamo and there wasn’t a quickly solution, so I looked for help in other persons. I was in the middle of a trip and I couldn’t wait all the day for a solution

8.0 Very good

Anonymous, Nov 2023

Mini

KAYAK
it seemed it took quite a while to find us a car, but everything else was very smooth and fast (especially mentioning zainab here for fast hand-in at the return)

1 out of 4

Europcar

8.1

Cleanliness

9.6

Comfort

8.7

Pick-up/Drop-off

8.3

Value for money

8.3

2 locations in London Heathrow Airport

from$24/day

Locations in London Heathrow Airport

Northern Perimeter Road West

+44 371 384 3410

Opening times not available

Northern Perimeter Road West

+44 371 384 3410

Opening times not available

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Reviews

10.0 Wonderful

Anonymous, Oct 2024

Economy

KAYAK
First class

2.0 Poor

Anonymous, Sep 2024

Compact SUV

KAYAK
As usual with Europcar the sales assistant did not stop for 20mins trying to force me into taking extra insurance. Although I had already paid for the car for the full period confirming conditions I was told that I could not take the car unless I paid a small fortune in extra insurance. This went in for over 20 mins till I called the manager who just let me go as he was legally bound to do. This behavior is a form of extortion and is illegal

10.0 Wonderful

Anonymous, Aug 2024

Economy

KAYAK
Loved the experience with pick up and drop off. It was quick and stress free. The car was good but the rear right tire light came up after I left the site and I didn’t want to go back so I filled it. It must have had a slow leak as it came up numerous times again and I had to keep filling it for a pound each time. But no issues otherwise 💕

4.0 Mediocre

Anonymous, Apr 2024

Standard SUV

KAYAK
They didn’t have the car I had ordered and the ‘equivalents’ were not at the same level. They are all salespeople. You get off the plane exhausted and despite already having paid for a car they work irritatingly hard to get you to upgrade both the car and the insurance. A tiring, frustrating experience.

10.0 Wonderful

Anonymous, Apr 2024

Mini

KAYAK
Loved the car. very friendly staff at Heathrow. quick check out at Heathrow. easy return.

Avis

Cleanliness

7.9

Comfort

7.6

Pick-up/Drop-off

7.6

Value for money

7.1

2 locations in London Heathrow Airport

from$44/day

Locations in London Heathrow Airport

Central Heathrow Loc

+44 344 544 6000

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Heathrow Apt T5 Bus Stop 25

+44 344 544 6000

Monday04:45 - 23:59
Tuesday04:45 - 23:59
Wednesday04:45 - 23:59
Thursday04:45 - 23:59
Friday04:45 - 23:59
Saturday04:45 - 23:59
Sunday04:45 - 23:59

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Reviews

10.0 Wonderful

Brook, May 2024

Compact SUV

KAYAK
The only thing that could have made my experience better was to have the steering wheel on the left side of the vehicle and to drive on the proper side of the road.

4.0 Mediocre

Anonymous, May 2024

Compact

KAYAK
Car was too small, any upgrade quoted @ £60.00 a day, no thanks

10.0 Wonderful

David, Apr 2024

Compact SUV

KAYAK
Team very friendly and professional

10.0 Wonderful

schneur f., Sep 2023

Standard

KAYAK
When you book you should included full insurance in the price its hard when you arrive at the car rental desk and you told your car agreement is with out full insurance

2.8 Poor

Graeme, Dec 2019

KAYAK

Cons:

I will never use Avis again - ever. In Jan 2019 I booked a car for pick up at LHR Dec 16, making the mistake that my flight out of SFO was actually getting into LHR Dec 17. Had I picked up the car Dec 16, I would have been paying $460 for my rental period. With zero flexibility they wanted me to now pay £2000 for the same rental package (1 day less in fact). After a long haul flight with 4 biggish bags - which the Avis shuttle driver gave no help with - I had to go back to T2 and get a car from National for £600. Same size as my original Avis booking, help with baggage into and off of bus and even into my car! Enterprise rocks. Avis sucks big time.

10.0 Wonderful

Anonymous, Jun 2024

Mini

KAYAK
Very easy

National

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

7.3

One location in London Heathrow Airport

from$78/day

Locations in London Heathrow Airport

Enterprise Rent A Car

+44 20 8897 2100

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

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Reviews

2.0 Poor

Michael, Sep 2024

Minivan

KAYAK
National themselves were fine, but when i showed up it was 2x the price that kayak promised me

10.0 Wonderful

Jennifer, Aug 2024

Intermediate

KAYAK
Very nice

Enterprise Rent-A-Car

Cleanliness

8.7

Comfort

8.6

Pick-up/Drop-off

7.7

Value for money

6.9

One location in London Heathrow Airport

from$41/day

Locations in London Heathrow Airport

Northern Perimeter Road

+44 20 8897 2100

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

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Reviews

10.0 Wonderful

Anonymous, Jun 2024

Mini

KAYAK
Super friendly and helpful staff.

2.0 Poor

Jay, Apr 2024

Mini

KAYAK
Overcharged on return

10.0 Wonderful

Anonymous, Apr 2024

Mini

KAYAK
Staff was courteous and knowledgeable and took the time.

10.0 Wonderful

Evgueniy, Dec 2019

KAYAK

Pros:

Quick service, very friendly staff

Cons:

Everything is been perfect:)))

6.0 Okay

Philip, Jul 2023

Economy

KAYAK
First car had axle issues not discoverable until we got above 52mph. This took around an hour of driving to reach a road where that speed was possible. So returned car. Returned car had issue with oil light turning on when parked on a slope. Kept car and topped up oil.

6.0 Okay

Anonymous, Feb 2023

Economy

KAYAK
The price was a lot higher than on the website

Budget

Cleanliness

7.0

Comfort

6.9

Pick-up/Drop-off

7.5

Value for money

6.3

2 locations in London Heathrow Airport

from$35/day

Locations in London Heathrow Airport

Central Heathrow Location

+44 344 544 4600

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Heathrow Apt T5 Bus Stop 25

+44 344 544 6000

Monday04:45 - 23:59
Tuesday04:45 - 23:59
Wednesday04:45 - 23:59
Thursday04:45 - 23:59
Friday04:45 - 23:59
Saturday04:45 - 23:59
Sunday04:45 - 23:59

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Reviews

8.0 Very good

Jennifer, Aug 2024

Compact SUV

KAYAK
The shuttle van from the airport was fast and convenient. The representatives at the desk were friendly and efficient. There was no line like I have seen at other airports. The return process was fine (except the first representative failed to print us a receipt and we got no email either so had to go back). The car itself, however, left a lot to be desired. It was much smaller than the “typical” model they advertised and though it said “or similar” we didn’t feel it WAS similar. The interior had clearly not been cleaned and was missing a floor mat entirely on the drivers side. It had not been washed, at least not recently. As such, the wipers were so dirty that on the drive home, in a downpour, they honestly were a hazard — we could see next to nothing of the road due to the smears. When we tried to call the desk to let them know of these issues, no one answered… for three days. And when we emailed and requested a response, we got none then either. So communication was a huge problem too. In the end, we cleaned it ourselves and luckily the wipers didn’t need replacing, just a good scrub. But we were extremely frustrated.

2.0 Poor

Anonymous, Jun 2024

Compact SUV

KAYAK
Insurance not included in price quoted or presented as an option. Price then doubled at pick up when car picked up to include insurance. Not receipt or rental agreement provided at pick up. Called ro request invoice not received, Bank statement transaction is for twice price quoted at pick up which is 4 times price quoted on Kayak

4.0 Mediocre

Anonymous, Apr 2024

Intermediate

KAYAK
The hidden fees and what I was charged vice what I paid was outrageous. I was quoted less than half of what I ended up paying. I was deeply disappointed in this type of activity. I would much rather have upfront and honest prices and not feel like I was ripped of and taken advantage of.

8.0 Very good

Naeem, May 2021

KAYAK

Pros:

Very friendly and quick service

9.2 Wonderful

Anonymous, Jan 2020

KAYAK

Pros:

The staff were great, the car was great.

Cons:

We arrived in terminal 2 and there are only shuttles from terminal 3. With a toddler and all the bags and car seats that entails it was a long walk .

10.0 Wonderful

Anonymous, Jun 2023

Compact

KAYAK
The employee who assisted us was extremely helpful, and friendly. 10/10

SURPRICE CAR RENTAL

4.6

Cleanliness

5.2

Comfort

5.4

Pick-up/Drop-off

5.0

Value for money

5.4

One location in London Heathrow Airport

from$15/day

Locations in London Heathrow Airport

Vista Centre Salisbury Road

+44 330 094 9033

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

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Reviews

2.0 Poor

Frank, Sep 2024

Compact

KAYAK
Pick up was in a scruffy building in a rough area, nowhere near Heathrow or the Tube. Rude and unhelpful staff. Avoid!

10.0 Wonderful

Anonymous, Mar 2024

Compact

KAYAK
From start to finish zaine was Professional helpful and a great lad. I Wasn't expecting it to be as cheap as it was without hidden costs, but even the platinum insurance was resonable in comparrison to most Rental places I have visited (which is alot lately). 100% reccomend these guys!!

2.0 Poor

Mark, Jan 2024

Standard

KAYAK
Staff is very rude and attempt to commit fraud. I bought the platinum protection package which protects you from liability in case of scratches or even totaling the car and they’re still try to withhold my deposit of $254. Worst people I’ve ever dealt with.

6.0 Okay

Anonymous, Sep 2023

Compact

KAYAK
Negative: On arrival at Heathrow T4, despite what was on my booking from the broker (and what I have since confirmed is posted on the Surprice website), Surprice Heathrow pick-up only covered T2/T3/T5. This meant having to get a train with multiple bags which was very challenging for one person. My AMEX credit card was also not accepted (despite having already been used through the broker booking for part payment of the fee) Additionally, I was informed at the counter that I would need to pay extra to be dropped off at the airport on my departure Lastly, the car was dirty and had clearly not been cleaned. The agent offered to clean the car but I was now running late due to the unexpected trip from T4, etc so had to waive this offer Positive: On returning the car a few days later, I provided my poor experience to a gentleman called Sadan, who was handling the car check-in. He was very attentive and extremely customer focused. He apologised for the issues I had encountered and provided a complimentary drop off to the airport.

8.0 Very good

Anonymous, Aug 2023

Intermediate station wagon

KAYAK
Pick up was outstanding, drop off was a little chaotic however their Manager Sidanne was fantastic

2.0 Poor

Stephanie, Apr 2023

Intermediate

KAYAK
There was NOTHING that we liked about this experience. We will NEVER use them or recommend them again. Upon arrival, it took over an hour to find them for transportation to their facility. We had our booking at 9:00 am, at 11:00 am, we were still waiting for someone to talk to us. There were customers waiting who had their bookings at 7:30, and they hadn't been served yet. As we had time sensitive tickets for entry to Stonehenge, we ended up calling a taxi company to pick us up to drive us. The car rental company was supposed to reimburse us, they still have not credited us with our pre-paid rate. This was a HORRIBLE experience, we do NOT recommend them to anyone. For context, we have travelled extensively around the world and have rented cars everywhere we have travelled, this was by far the WORST EXPERIENCE we have ever encountered.

Ace

4.2

Cleanliness

5.7

Comfort

4.7

Pick-up/Drop-off

5.2

Value for money

4.7

One location in London Heathrow Airport

Locations in London Heathrow Airport

Holiday Inn M4J4

+44 20 8619 7000

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

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Show reviews that mention

Reviews

6.0 Okay

Anonymous, Oct 2023

Economy

KAYAK
The rental counter experience was fine. The Citroen C3 will go on my list (with the Renault Clio) of cars to avoid. The rubbery, notchy transmission took all the fun out of driving.

2.8 Poor

Pearce, Mar 2020

KAYAK

Pros:

Very confusing process. Ended up paying triple of what I thought I was going to. I would suggest a more reputable brand. Might cost more on paper but not worth the headache of this rental experience.

Cons:

Shuttle to the car park. Clear terms and conditions.

3.6 Poor

Anonymous, Feb 2020

KAYAK

Cons:

The car I requested was not available, the insurance I prepaid I was told was not god enough. I had to pay an extra 350GBP on pick up

8.0 Very good

Anonymous, Jun 2023

Standard SUV

KAYAK
Friendly and efficient staff and process. But difficult to contact after. There is no way to speak to a person. The email given was not responded to when I asked for a larger vehicle after pick up. Very frustrating.

2.0 Poor

Duncan, Jun 2022

KAYAK
Worst ever. Use a more reputable company. You’ll thank us.

8.0 Very good

Anonymous, Oct 2021

KAYAK
I couldn't get a hold of the company before traveling to make amendments to the booking. I called Kayak and tried to call Ace and the name of the company was something else entirely. Kayak said to visit their kiosk when I got to Heathrow, there was no kiosk at Heathrow. No phone number would connect me to a human and in the end I showed up to pick up the time I wanted to change it to and they were very accommodating. Shame about the runabout in the lead up.

Dollar

Cleanliness

8.0

Comfort

8.6

Pick-up/Drop-off

2.0

Value for money

4.6

One location in London Heathrow Airport

from$43/day

Locations in London Heathrow Airport

Northern Perimeter Rd (west)

+44 843 309 3009

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

4.0 Mediocre

Anonymous, Jul 2024

Compact

KAYAK
Over an hour wait for shuttle from the airport and 5 calls. Had to switch 3 cars on pickup first received the wrong car transmission and then a car with engine noise.

2.0 Poor

Alaine, May 2024

Economy

KAYAK
There were no instructions for pickup, just an address that goes to the wrong location. There should be shuttle pickup mentioned, because there was one, but we didn't know about it and ended up walking 3 miles with luggage to get to the correct location.

5.2 Fair

Michael, Aug 2020

KAYAK

Pros:

easy pickup.

Cons:

extremely long wait for shuttle. charged over GBP 300 for a tiny scuff which they insisted as a "deep scratch".

Routes Car & Truck Rentals

Cleanliness

4.3

Comfort

4.3

Pick-up/Drop-off

2.9

Value for money

2.7

One location in London Heathrow Airport

from$26/day

Locations in London Heathrow Airport

Unit 6, Jetsave LTD, Sovereign Court, 633 Sipson Rd

+44 7367 584241

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

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Reviews

2.0 Poor

Timothy, Aug 2023

Economy

KAYAK
When I picked the car up I was told that no insurance was included, and that basic collision insurance with a GBP 800 excess would be more than 2x what I paid for the car. I have been renting cars for 40 years, and never before have I been sold a car without any insurance. In the past there has always been insurance with a modest excess (eg GBP 1,500) which the client is invited to reduce by making an additional payment. I will be careful never to book through you again.

2.0 Poor

Anonymous, Jul 2023

Compact

KAYAK
It was dodgy, non professional, outright scary and we opted to go with another company

2.0 Poor

Anonymous, Jul 2023

Mini

KAYAK
My flight arrived at terminal 4, when I called the car rental team I was informed that they didn't pick up from terminal 4 and I would have to make my own way to terminal 2 or 3. Once at terminal 2 or 3 I would need to call them again. When I arrived at terminal 3 I called them and was told someone would pick me up in 10-15 minutes. After 30 minutes I called again and was told that someone would set off now to pick me up, so they hadn't even left their business to pick me up, if I hadn't called again how long would I have been waiting for? Upon arrival to the car rental place, I was informed that I had selected the cheapest option which didn't come with insurance which I needed. They gave me three price options, all which resulted in at least double the price of my original booking. At the time of booking I was not given the option of purchasing insurance, so a very deceitful way of hiding those additional fees making the renter think they have got a good deal. The fuel tank was only half full, resulting in me having to fill up before heading on my 5 1/2 hour drive, where the half tank wouldn't have gotten me to my destination. The gas station was only at the end of their road. Upon returning the car, I once again had to make my own way to the airport - terminal 4. They didn't even offer to take me to terminal 2 or 3. I will not use their service again, nor will I book a car through Kayak again.

2.0 Poor

Anonymous, May 2023

Mini

KAYAK
I got dropped off at terminal on departure. DO NOT USE PAY EXTRA AND USE A MAINSTREAM RENTAL COMPANY. THE PRICE IS MISLEADING THEY CHARGE YOU FOR INSURANCE WHEB COLLECTING THE CAR RATHER THAN TELLING YOU ABOUT THIS BEFORE YOU MAKE THE BOOKING. RUDE AND UMPROFESSIONAL STAFF. CAR SMELT IF SMOKE, WAS UNLEAN AND WING MIRROR WAS TAPED ON DO NOT USE.

8.0 Very good

Anonymous, May 2023

Economy

KAYAK
The guys at the office were very polite and helpful. The one downside is that it took forever to get the car as well as drop it off. It is not a standard rental car counter so be ready for that.

2.0 Poor

Anonymous, Nov 2022

KAYAK
Hidden fees of over £145 on a £40 car rental (350%)!! The car was not cleaned, with multiple stains inside the vehicle, and even had chocolate smeared all over the passenger seat. Had to spend the first 15 minutes cleaning in their parking lot to just make it usable…

DRIVALIA

Most popular

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in London Heathrow Airport

from$19/day

Locations in London Heathrow Airport

804-834 Bath Rd

+44 20 3130 0448

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Filters

Reviews

2.0 Poor

Anonymous, Oct 2024

Economy

KAYAK
Fraud company, gave me a vehicle that broke down after 20 miles of pickupand never refunded the money that they charged . And never responds in case of emergency and even after recovering the vehicle . AVOID this company.

U-Save

10.0

Wonderful

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in London Heathrow Airport

from$17/day

Locations in London Heathrow Airport

Holiday Inn M4J4

+44 20 8619 7000

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Filters

No reviews available

Arnold Clark

10.0

Wonderful

2 locations in London Heathrow Airport

from$59/day

Locations in London Heathrow Airport

79 New Road

+44 20 3031 7638

Opening times not available

Heatrhrow Airport

Opening times not available

Filters

No reviews available

Firefly

9.6

Wonderful

2 locations in London Heathrow Airport

Locations in London Heathrow Airport

Heathrow Airport, Northern Perimeter Road

+44 843 309 3009

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Hilton Hotel Terminal 4

+44 843 309 3009

Opening times not available

Filters

No reviews available

Ace Rental Cars

8.5

Very good

One location in London Heathrow Airport

Locations in London Heathrow Airport

Holiday Inn M4J4, Middlesex

+44 20 8619 7000

Opening times not available

Filters

No reviews available

Virtuo

8.4

Very good

Locations in London Heathrow Airport

Sipson Road, Heathrow Airport, West Drayton

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday07:30 - 23:00
Sunday07:30 - 23:00

Filters

No reviews available

FLIZZR

7.4

Good

2 locations in London Heathrow Airport

Locations in London Heathrow Airport

Northern Perimeter Road West Hounslow, Middlesex

+44 844 248 6604

Opening times not available

Sofitel London Heathrow T5, London Heathrow Airport

+44 20 7018 8246

Opening times not available

Filters

No reviews available

Global Rent A Car

6.0

Okay

One location in London Heathrow Airport

Locations in London Heathrow Airport

239 Holiday Inn M4j4, Sipson Road

Opening times not available

Filters

No reviews available

Goldcar Rental SP

5.7

Fair

One location in London Heathrow Airport

Locations in London Heathrow Airport

79 New Road

+44 203 898 0140

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday08:00 - 20:00
Sunday09:00 - 21:00

Filters

No reviews available

Sunnycars

No score available yet

3 locations in London Heathrow Airport

Locations in London Heathrow Airport

Northern Perimeter Rd (West)

Opening times not available

Northern Perimeter Road West

Opening times not available

Northern Perimeter Road

Opening times not available

Filters

No reviews available

Allegiance

No score available yet

Cheapest deal

One location in London Heathrow Airport

from$15/day

Locations in London Heathrow Airport

Vista Centre Salisbury Rd

Opening times not available

Filters

No reviews available

City Car & Truck Rentals

No score available yet

One location in London Heathrow Airport

Locations in London Heathrow Airport

London Heathrow Airport

Opening times not available

Filters

No reviews available

Fox

No score available yet

One location in London Heathrow Airport

from$50/day

Locations in London Heathrow Airport

Europcar, Northern Perimeter Road West

Opening times not available

Filters

No reviews available

Free2Move

No score available yet

One location in London Heathrow Airport

Locations in London Heathrow Airport

Heathrow

+44 7857 366660

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00

Filters

No reviews available

Genie Rentals

No score available yet

One location in London Heathrow Airport

Locations in London Heathrow Airport

London Heathrow Airport

Opening times not available

Filters

No reviews available

GERRARD

No score available yet

One location in London Heathrow Airport

Locations in London Heathrow Airport

London Heathrow Airport

Opening times not available

Filters

No reviews available

INTERRENT

No score available yet

One location in London Heathrow Airport

Locations in London Heathrow Airport

79, New Road, Harlington, Hayes, Middlesex

+44 208 759 0185

Saturday08:00 - 20:00
Sunday09:00 - 21:00

Filters

No reviews available

Move Mee

No score available yet

One location in London Heathrow Airport

Locations in London Heathrow Airport

Holiday Inn M4J4, Sipson Road

+44 20 8619 7000

Opening times not available

Filters

No reviews available

PEUGEOT

No score available yet

One location in London Heathrow Airport

Locations in London Heathrow Airport

London H'row - Left Hand Drive

Opening times not available

Filters

No reviews available

Practical Car & Van Rental

No score available yet

One location in London Heathrow Airport

Locations in London Heathrow Airport

Northern Perimeter Road West Hounslow, Middlesex

+44 208 759 6974

Opening times not available

Filters

No reviews available

Renault rent a car

No score available yet

One location in London Heathrow Airport

Locations in London Heathrow Airport

London Heathrow Airport

Opening times not available

Filters

No reviews available

Rhodium

No score available yet

One location in London Heathrow Airport

Locations in London Heathrow Airport

Northern Perimeter Road West Hounslow, Middlesex

+44 208 759 0185

Opening times not available

Filters

No reviews available

Shouqi

No score available yet

One location in London Heathrow Airport

Locations in London Heathrow Airport

Northern Perimeter Road West

+86 10 6064 1387

Opening times not available

Filters

No reviews available

THEOUT

No score available yet

One location in London Heathrow Airport

Locations in London Heathrow Airport

Longford, London, UK, TW6

+44 20 3917 4854

Opening times not available

Filters

No reviews available

Thrifty

No score available yet

One location in London Heathrow Airport

from$121/day

Locations in London Heathrow Airport

London Heathrow Off Ap

+44 20 8897 6261

Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 17:30
Sunday08:30 - 17:30

Filters

No reviews available

YourRent

No score available yet

One location in London Heathrow Airport

Locations in London Heathrow Airport

London Heathrow Airport

Opening times not available

Filters

No reviews available

310 travelers who rented a car in London Heathrow Airport gave the car agency they used an average rating of 6.6

Car rental locations at London Heathrow Airport

Good to know

Most popular agency

DRIVALIA

Most popular car type

Luxury

Average price

$37/day

Good deal

$27/day