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2 locations in Cozumel
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Reviews
8.0 Very good
Anonymous, Feb 2024
Passenger van
4.0 Mediocre
Anonymous, Jan 2021
Cons:
I bought the insurance online when I reserved the car but when I went to pick up the car the employee said the insurance I bought online was worthless. He said I need to buy insurance from him or I wouldn't have any, or very little liability coverage. I didn't appreciate having to buy insurance twice.One location in Cozumel
Filters
Reviews
10.0 Wonderful
Anonymous, Dec 2021
8.0 Very good
Rick, Nov 2021
10.0 Wonderful
Anonymous, Mar 2021
Pros:
Staff was very friendly and helpful. Pick-up was at the airport directly out in front. Super easy.Cons:
Don’t try too hard to sell insurance people don’t want.2.0 Poor
Jaime, Mar 2021
Pros:
NothingCons:
Hertz could have actually had cars available at the location. Got to the airport and it was the guys day off. Nobody working counter. Finally found someone to call him and he had no car even available2.0 Poor
Haley, Mar 2021
Pros:
We arrived to the airport, went to the Hertz counter and were informed that they did not have our vehicle. They tried to sell me on another vehicle half the size (which would not fit my group), and for more money.Cons:
Honesty? Not giving away a vehicle that I had reserved, leaving me stranded at the airport to figure it out?2.0 Poor
R, Mar 2021
Cons:
They could have had the car or any car that they rented to me. Luckily Avis next door had a car to rent.One location in Cozumel
One location in Cozumel