Pros: After a very long day of travel I was greeted with a great smile!! Easy rental with little paperwork
Nov 4 2015
Very good experience!
Pros: Agent at both Palm Springs was wonderful!
Nov 21 2015
Pros: The fun drive, customer service and the value of the rented car.
Cons: The waiting.
Dec 17 2015
Car was fine, but it cost a fortune
Pros: The car was in good condition. Pickup & dropoff were simple and straightforward.
Cons: I was sold an upgrade with some very ambiguous wording that effectively tripled the base cost of the vehicle. Insurance was twice as much again. A $66 rental ended up costing over $350. Customer service has so far been totally unreceptive to my complaints.
Feb 14 2016
Pros: I broke my foot a few days before my arrival so getting around was difficult and your staff went above and beyond to make my experience so easy! Thank you for that! I also got a brand new car. How bad can that be?
Cons: The only thing I didn't like was there was no owners manual in the car. I had no idea if I was driving with my brights on.
Feb 15 2016
Pros: quick drop-off, friendly staff
Cons: very long lines, too few agents inside to process rentals
Apr 14 2016
Pros: The gas mileage.
Cons: The seats were uncomfortable.
Apr 16 2016
Pros: I haven't dropped it off yet
May 4 2016
Pros: Me encanto que la Hajencia esta en la misma locacion que el aeropuerto. Execente personal. Muy bien trabajo.
May 4 2016
Pros: The paperwork was reasonably fast
Cons: I thought everything was satisfactory and went smooth. I would recomend service