Cons: Pressured to buy extra insurance with no explanation of what was covered. Made my rental go from $25 to $180 for a week. Not bad, but I accepted the charge to buy essentially nothing just so I could get out of there and start my vacation.
Jan 5 2018
Cons: I was quoted a price of $70+. When we arrived in Mexico, the real price was over $300 so didn’t take the car. Very irritating!
Mar 17 2017
Felt Ripped Off!
VW Jetta was comfortable and clean
Cons: I had been quoted online
$55.00 for 6 days. But at the rental I was told I had to take mandatory insurance that brought the charge to $285.00! I felt that was a ripoff but they would not let me have the car unless I agreed. I had no choice. If in fact this kind of insurance cost is required in Mexico, it should at least be disclosed on the website. I have a suspicion though it should not have been that expensive and I got ripped off.
Mar 23 2017
Online quote not what actual price for rental was
Pros: I liked that it would only have cost us $13 per day to rent a car in Mexico. But that turned out not to be the truth
Cons: I didn't like that the actual rental was about $100 a day. In the end we decided not to rent the car and just took a shuttle into town. Later we found it and tell him local rental for a much better price
Cons: Mexican third-party liability insurance is not included in the fees and is required for Mexico, if you don't want to sit in jail while they figure out who is at fault in the accident. It is not covered by your credit card or your US insurance policies either. It is significantly more expensive than renting the car. overall though it was about $350 for a week renting a Volkswagen Jetta.
Apr 5 2017
Pros: Convenient, right outside the arrival door at the airport. This was the first time renting and we did it because it was cheaper than the cost of the shuttle to Villa del Palmar at the Islands, where our timeshare is. The car fit the 5 of us and the luggage. Return was easy even though no one was there for the turn in....
Cons: No one there to turn the car in when we left, just placed the keys in the box. I had to contact ALAMO customer service after i got back home to try to get a receipt from them for the final bill, which ended up being $30 more than expected, even with the mandatory third party liability. ALAMO customer service really helped and that was appreciated.
Dec 29 2017
Quoted Rate extremely wrong
Cons: We arrived at the airport in Loreto Mexico. The rate was to be $4 per day. OK I know that we should have some insurance - but in reality we have a great deal our own insurance. But I plan to add some insurance when we get there. Insurance is not 10 or 20 dollars a day, no it is $50 per day. Not only that - but you MUST buy their insurance. Anyway we decided against, just as well the city is tiny, tiny and we walked most everywere and hired a driver for out of area trip, rented a car for 1 day to look around the different beaches. So I guess the high prices forced us to see things from a different perspective.
Pros: We showed up in Loreto only to find out that there was not a car for us even though we had a reservation. We were one of 10 other travelers stuck in the same situation.
FYI Ace, Fox and Mexcar are all the same company. Do not rent from any of them!!