Pick-up location | Richmond |
---|---|
Car types | Compact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Minivan, Premium SUV, Standard, Standard SUV, Supplier choice |
Rental locations | 30 |
Airport locations | 15 |
Popular agencies | Hertz, Enterprise, Ace, Budget |
Economy | $50/day |
Compact | $48/day |
Intermediate | $48/day |
Standard | $50/day |
Full-size | $52/day |
Minivan | $86/day |
Full-size SUV | $105/day |
Luxury | $64/day |
Premium SUV | $135/day |
Supplier choice | $42/day |
Standard SUV | $55/day |
Intermediate SUV | $64/day |
Compact SUV | $83/day |
6.5
Good
177 reviewsCleanliness
7.5
Comfort
7.1
Pick-up/Drop-off
6.6
Value for money
6.2
One location in Richmond
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Reviews
2.0 Mediocre
Jan 2021
Pros:
NothingCons:
Rental wasn’t available. 7 people were ahead of me. Told 3-4 hours wait. Had to cancel.2.0 Mediocre
Oct 2020
Cons:
Knowing that being under 25, I’d have to pick a non premium vehicle. In the future, that should be written, so when I get to the place to pick up the vehicle I had selected10.0 Excellent
Nov 2019
Pros:
Very efficient staff—I was in my car in less than 5 min from arriving at the counterCons:
I wanted a compact car, but the key to it was misplaced so I was given a “free upgrade” to an SUV. It was a definite upgrade in car, but as the city I was driving in had narrow streets and park places, I was wishing I had the compact instead. Really think twice about accepting an alternate class of car and if it will suit your needs as well.10.0 Excellent
Sep 2019
Pros:
Arrangements made ahead of time were all right at pick up. Fairly quick pick up, quite straight forward. Super easy drop off.Cons:
Would have preferred to pick a car from a few choices. The car was fine, economical on fuel but a little low to the ground for a few passengers.10.0 Excellent
Sep 2019
Pros:
The staff was very friendly and made the process quick.10.0 Excellent
Sep 2019
Pros:
Quick drop off and pickup. No hassles or surprises5.5
Okay
352 reviewsCleanliness
7.5
Comfort
6.8
Pick-up/Drop-off
6.5
Value for money
5.3
3 locations in Richmond
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10.0 Excellent
May 2022
8.0 Excellent
May 2021
Pros:
My experience was actually amazing. The on line experience and both in person experiences were excellent. I do not want to take away from that. The accidental ordering of two cars, and being able to cancel with no trouble was a very great experience as well.Cons:
My experience ordering an economy car and getting a V6, was a bit sad. I had a long way to travel and that was the impulse to get a eco car. The gas cost more that the rental of the car, due to the engine size. My recommendation would to ensure if a eco car was ordered do your best or at least tell the person so they may choose something more fuel efficient. All in all great experience. Thank you so much!10.0 Excellent
Feb 2021
Pros:
Everything. Exceptional services , always2.0 Mediocre
Nov 2020
Cons:
I booked mini van online i was there at the location on time. I called, I went to the front desk, ask everyone around. No one was there to inform me anything or reply by email or cellphone. I was at trouble finding a van for my business. Very bad experience and I will pass on to my friend also my partner.4.0 Okay
Oct 2020
Pros:
RateCons:
More transparency in advertising and better support (vehicle was sub par)8.0 Excellent
Oct 2019
Pros:
Cars what I preferCons:
quick work in resection5.4
Okay
108 reviewsCleanliness
6.7
Comfort
6.7
Pick-up/Drop-off
5.7
Value for money
6.2
One location in Richmond
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7.6 Good
Mar 2020
Pros:
Dodge Durango was clean and new. Ladies at pickup were nice.Cons:
We waited for at least 45 mins to an hour to get a shuttle to pick up our car. It's a bit of a sketchy operation but then the big operators can seem that way too just have a lacquer of a big corporation.3.2 Mediocre
Aug 2019
Pros:
The rest of the staff is stressed and overworked - it’s not their fault they work in some crappy place - but it affects the service. The building is some old restaurant - which, whatever, nice use of repurposing - but it’s not taken care of. The car was fine - it was dented when I got it.Cons:
Do not rent from this place. It took an hour to get my car (from arrival to standing in line to actually getting the car), and then it took 40 minutes to wait for the shuttle upon return. Also, the driver on the way to the place told me I had “nice hair” (we were alone in the van - SUPER creepy.)2.0 Mediocre
Apr 2019
Cons:
Rented a car on Sunday and was supposed to return on tues. Needed an extention and was told to book online. Booked online and returned on tues to return and pick up another rental. I was denied so I walked down the street and rented from Enterprise. The employee also lied to my face.3.2 Mediocre
Mar 2019
Pros:
I wouldn't know. The rental never happened.Cons:
If we could have actually gotten the rental we booked. Booked it for 8 PM and the facility closed at 8 PM. I'm just glad I called ahead of time or we would have been stranded without a vehicle.7.6 Good
Mar 2019
Pros:
Friendly staff2.0 Mediocre
Mar 2019
Cons:
This was a very shady car rental place. Wanted a 1000.00 deposit. Didn’t trust them, I would prefer to walk.8.3
Excellent
94 reviewsCleanliness
8.6
Comfort
8.6
Pick-up/Drop-off
8.6
Value for money
8.6
5 locations in Richmond
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10.0 Excellent
Oct 2019
Pros:
Friendly staff. Super easy pickup and drop off10.0 Excellent
Sep 2019
Pros:
Pick-up was convenient (across the street from baggage claim) and efficient. Our car was ready and the paper work was handled expeditiously. The staff were friendly and helpful.Cons:
No complaints at all10.0 Excellent
May 2019
Pros:
Friendly staff! Quick pick up and drop off!Cons:
I'm not sure. Maybe a reduced price for a second day rental?9.6 Excellent
Jan 2019
Pros:
The staff was incredibly kind and helpful. I showed up alone and got quite sick and was shaking. I didn’t think I could drive. The staff spoke to my husband on the phone and got me in a cab and sent me where I needed to go. And then we picked up the car the next day. They were terrific!8.4 Excellent
Jan 2019
Cons:
Inside trunk there was missing a panel. Front electronic obstacle detector was sometimes not working properly and was showing up on the dashboard.10.0 Excellent
Nov 2018
Pros:
The kindest, most helpful staff! Amazing experience8.0
Excellent
82 reviewsCleanliness
9.3
Comfort
7.3
Pick-up/Drop-off
8.6
Value for money
6.6
3 locations in Richmond
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10.0 Excellent
Apr 2021
Pros:
Staff were friendly, the car was nice, and I was told they hold the car regardless of when you show up.Cons:
There wasn't an opportunity to mark down if the car had scratches or damage when you picked it up.4.0 Okay
Jan 2021
Cons:
Wish they would stop classifying “luxury” vehicles as a regular domestic POS10.0 Excellent
Apr 2020
Pros:
The owner is awesome; I've rented from here before and he makes every interaction unique. I'd recommend the Richmond location specifically because of that owner.Cons:
N/A8.8 Excellent
Oct 2019
Pros:
Friendly staffCons:
I wasn't counseled about the inability to pay for cashless tolling and now the company gets to charge me an additional fine. Seems to be true for multiple rental car companies though10.0 Excellent
Sep 2019
Pros:
fast, convenient, super nice attendants for pick up and drop off!6.8 Good
Sep 2019
Pros:
Quick and easy pick up and drop offCons:
Staff constantly interrupting and not listening at pick up. Trying to upwelling, cold and uninterested service Food and drinks underneath the front seats Not a sparkling clean car5.5
Okay
30 reviewsCleanliness
9.1
Comfort
7.5
Pick-up/Drop-off
5.9
Value for money
6.7
2 locations in Richmond
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9.2 Excellent
May 2020
Pros:
Very easy and straightforward, fast service, great vehiclesCons:
Prices need to be reduced a bit8.8 Excellent
Aug 2019
Pros:
Staff friendly, solve our needs. The pick up and drop off was very easy.Cons:
O think the prices can lower a little more. There’s no need to charge so much, or you may have an insurance package less expensive. Otherwise it was really nice6.4 Good
Aug 2019
Cons:
Got the run around. Had to pay additional cab fare because terminal location was closed for the day. Was told to return to main airport and subsequently tried to charge us 3x the original amount.8.8 Excellent
Aug 2019
Pros:
Staff on the phone helping make modification to rental and at pick up point were helpful, friendly and efficient.Cons:
I know it’s the busy season and this was a one way rental but very expensive for a few hour rental.7.6 Good
Jun 2019
Pros:
I regularly use national for all my business travel. They have great cars and great customer service when you BOOK THROUGH NATIONAL.Cons:
National had originally told me they didnt have any cars, however I was able to book one through kayak. After booking with kayak my company contract with them was somehow no longer valid even though I had to still pay and do everything through National.2.0 Mediocre
Aug 2018
Pros:
Turning the car in at Seattle was as should have been.Cons:
Overpriced!!! $630 for 2 days. We went to the National counter at Vancouver, and were told that they did not handle my rental. That I had to go to the South terminal. No instructions on how to get to the South terminal were given. We went around the airport lugging 5 suitcases and an infant for over 1 1/2 hours until a bus driver told us how to get to the remote terminal. I will avoid renting from National ever again.Hertz
10.0
Excellent
5 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in Richmond
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8.4 Excellent
Jan 2018
Pros:
Good location , nice serviceCons:
Car was not too clean10.0 Excellent
Jul 2022
8.4 Excellent
Jan 2018
Pros:
Good location , nice serviceCons:
Car was not too cleanDollar
8.0
Excellent
2 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
8.0
One location in Richmond
MEXRENTACAR
3.9
Mediocre
17 reviewsCleanliness
4.8
Comfort
5.0
Pick-up/Drop-off
3.6
Value for money
5.0
One location in Richmond
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4.0 Okay
Jan 2020
Pros:
When we got to the rental office, they took our information and told us they were taking us to our car. They did not have a car for us, but instead referred our reservation to another company without telling us. We were then given a smaller vehicle for our group which we had TO PAY AGAIN FOR AND FOR MORE MONEY!! We were squeezed into the smaller SUV. This smelled like a bait and switch operation. As we were returning our car, I overheard another man having the same conversation I had a week earlier. NEVER RENT FROM THIS COMPANY UNDER ANY CIRCUMSTANCES!!!Cons:
NEVER RENT FROM THEM !!!!!2.0 Mediocre
Aug 2022
4.0 Okay
Jul 2022
2.0 Mediocre
Jul 2022
2.0 Mediocre
Jun 2022
8.0 Excellent
Jun 2022
10.0 Excellent
Jun 2022
Ace
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Richmond
AliGo Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Richmond
Discount Car & Truck Rentals
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Richmond
Eagle Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Richmond
Locations in Richmond
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FlexWays
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Richmond
Locations in Richmond
Vancouver International Airport
+54 9 11 5259 9877
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Lo Cost Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Richmond
Locations in Richmond
5551 no 3 road
+1 604 303 9970
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Maxx Car Rental
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Richmond
Locations in Richmond
2118-21320 Westminster Hwy
+1 236 260 5200
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NextCar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Richmond
from $115/dayLocations in Richmond
2651 Number 3 Road
+1 604 649 1231
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Priceless
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-
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-
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-
One location in Richmond
from $115/dayLocations in Richmond
2651 Number 3 Road
+1 604 649 1231
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Yellow
No score is available
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-
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-
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One location in Richmond
Locations in Richmond
170-12860 Clark Place
+1 778 819 1111
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