Guest Reviews
Overall Rating
7.3 Good
Based on 3 reviews
Overall
7.3
Cleanliness
7.3
Comfort
7.3
Pickup/Dropoff
7.3
Value for money
7.3
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Cheap Car Rentals in Silver Spring
Best rates found by KAYAK users in the past 24 hours.
Silver Spring car rental reviews and directory
Hertz
Hertz reviews
Car rental locations
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Hertz
Locations in Silver Spring
8203 Georgia Ave
+1 301 588 0608
- 7.7
- 7.7
- 7.7
- 6.3
- 7.0
Recent reviews
10.0 Excellent
Nov 17 2015
Pros: The customer service was great!
6.0 Good
Jul 23 2016
Pros: The location is super convenient for us and the staff working there were very nice.
Cons: The car was dirty when we picked it up; the tank was under half full; and the daily charge for an extra driver, which I didn't realize was going to be as high as it was, made the deal less economical than I originally thought it would be when I placed order online. That's a learning lesson for me for next time.
9.2 Excellent
Oct 25 2016
Pros: The insurance package confused me.
Cons: A little bit expensive.
2.0 Mediocre
Apr 11 2017
Cons: Rude service. No car provided after 90 minute wait.
Ruined our weekend family trip.
7.2 Good
Apr 20 2017
Pros: I thought it was a fair price for a day rental. The car was clean.
Cons: I had to wait a pretty long time for the service rep to go and get the car.
Both reps were out of the building to get cars for other customers.
They should find a closer holding lot.
9.2 Excellent
Jul 2 2017
Cons: The rental office is on a busy main street, and the pick up/drop off usually requires double parking. The staff is used to this and handles the challenge adroitly, but as renter dropping of a car, it was a little nerve-wracking.
Enterprise
Enterprise reviews
Car rental locations
╳
Enterprise
Locations in Silver Spring
8208 Georgia Ave
+1 301 563 6500
9151 Brookville Road
+1 301 565 4000
- 9.5
- 9.5
- 9.5
- 9.5
- 9.5
Recent reviews
10.0 Excellent
Sep 27 2016
Excellent service
Pros: Tucked in out of the way this was an unexpected pleasure. I was picked up promptly and the car was ready. The car was clean and in excellent working order. Excellent customer service. Thanks Yves!
Cons: It isn't open on Sat or Sun!!
10.0 Excellent
Oct 18 2016
Awesome ride!
Pros: Costumer service was impeccable from everyone.
Cons: Nothing.
8.0 Excellent
Jan 3 2017
Pros: Pretty decent experience overall. No problem getting my vehicle nor dropping it off.
Cons: The vehicle came with an issue that I was unaware of until about 10 hours into my trip. The tail light was not working, but you know, I didn't get pulled over, and when I told them of the issue, they said even if I got a ticket they would've taken care of it. So I guess it's still pretty good.
10.0 Excellent
Jul 6 2017
Really on the ball
Pros: We reserved a car for a busy holiday weekend. Enterprise was awesome. They called us two days before to confirm and start check-in, and they advised us to show up super early to avoid any lines (which we did). During our trip, the car got dinged in a parking lot. Enterprise didn't charge us anything and helped us file a claim with our insurance company. Really great customer service all the way through. Plus the car was beautiful and clean.
Budget
Budget reviews
Car rental locations
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Budget
Locations in Silver Spring
11259 New Hampshire Avenue
+1 301 593 2763
- 10.0
- 10.0
- 10.0
- 10.0
- 10.0
Recent reviews
10.0 Excellent
Oct 16 2015
Great service on both ends.
Pros: Everything, solid experience.
Cons: Nothing, just what I wanted.
10.0 Excellent
Dec 14 2016
Pros: What kind folks! That's how you should run a business. With honesty and integrity. (DUH) Thank you silver spring budget for making what was a terrible experience in Medford worthwhile with your amazing caring compassionate customer service!
Avis
Avis reviews
Car rental locations
╳
Avis
Locations in Silver Spring
11259 New Hampshire Avenue
+1 301 593 6440
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: Staff members were AWESOME!!
Cons: Nothing.
review from
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2.0
Crooks
Pros: Nothing
Cons: I went to the dealership and asked how much it would be, including insurance. The man ran my card, checked me in and then told me how much it was. He claimed that he couldn't see the total until after my card was charged. I made him cancel the rental and I went elsewhere. Disgusting.
review from
12 travelers who rented a car in Silver Spring gave the car agency they used an average rating of 8.5