Recent Reviews
- All reviews
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- Neutral
- Negative
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9.2
Pros: Staff friendly and efficient. No wait when picking up or dropping off the rental.
Cons: Needs more onsite parking designated for Enterprise.
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9.6
Good simple rental experience
Pros: Rental staff were friendly and professional. Car was ready to go, in and out within 5 minutes. Car ran well, no problems.
Cons: Rental office was hard to find -- bigger signs would be nice. For
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10.0
Courteous, convenient and quick
Pros: From the moment I arrived to the moment I drove off, I was pleased to have a caring agent who was nice and efficient making this one of my better car rental experiences. After hours drop off option was particularly convenient. No pressures to get anything extra. Just what I needed in just the right amount of effort and just right amount of time.
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10.0
Really on the ball
Pros: We reserved a car for a busy holiday weekend. Enterprise was awesome. They called us two days before to confirm and start check-in, and they advised us to show up super early to avoid any lines (which we did). During our trip, the car got dinged in a parking lot. Enterprise didn't charge us anything and helped us file a claim with our insurance company. Really great customer service all the way through. Plus the car was beautiful and clean.
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10.0
Excellent
Pros: Giogle
Cons: Everything great customer service,
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10.0
Pros: Staff was very friendly and professional. Car was clean and new. I would recommend this location to anyone.
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8.0
Pros: Pretty decent experience overall. No problem getting my vehicle nor dropping it off.
Cons: The vehicle came with an issue that I was unaware of until about 10 hours into my trip. The tail light was not working, but you know, I didn't get pulled over, and when I told them of the issue, they said even if I got a ticket they would've taken care of it. So I guess it's still pretty good.
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2.0
Cons: Enterprise would not let me drop off vehicle at an alternate locate for less than 120% the cost of the original rental. Penny pullers, weak customer service.
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10.0
Awesome ride!
Pros: Costumer service was impeccable from everyone.
Cons: Nothing.
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10.0
Pros: How fast the process went and customer service
Cons: That it rained that day
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10.0
Excellent service
Pros: Tucked in out of the way this was an unexpected pleasure. I was picked up promptly and the car was ready. The car was clean and in excellent working order. Excellent customer service. Thanks Yves!
Cons: It isn't open on Sat or Sun!!
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7.6
No Problems
Pros: We had many air travel delays and Enterprise, after a phone call, did not charge us anything extra for the 2 hours over original return time. In Norfolk the agent drove us to the airport himself. I had a walker and my sister had a cane and we would have had trouble getting on and off the shuttle.
review from
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9.2
Pros: Staff friendly and efficient. No wait when picking up or dropping off the rental.
Cons: Needs more onsite parking designated for Enterprise.
review from
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9.6
Good simple rental experience
Pros: Rental staff were friendly and professional. Car was ready to go, in and out within 5 minutes. Car ran well, no problems.
Cons: Rental office was hard to find -- bigger signs would be nice. For
review from
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10.0
Courteous, convenient and quick
Pros: From the moment I arrived to the moment I drove off, I was pleased to have a caring agent who was nice and efficient making this one of my better car rental experiences. After hours drop off option was particularly convenient. No pressures to get anything extra. Just what I needed in just the right amount of effort and just right amount of time.
review from
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10.0
Really on the ball
Pros: We reserved a car for a busy holiday weekend. Enterprise was awesome. They called us two days before to confirm and start check-in, and they advised us to show up super early to avoid any lines (which we did). During our trip, the car got dinged in a parking lot. Enterprise didn't charge us anything and helped us file a claim with our insurance company. Really great customer service all the way through. Plus the car was beautiful and clean.
review from
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10.0
Excellent
Pros: Giogle
Cons: Everything great customer service,
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10.0
Pros: Staff was very friendly and professional. Car was clean and new. I would recommend this location to anyone.
review from
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10.0
Awesome ride!
Pros: Costumer service was impeccable from everyone.
Cons: Nothing.
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10.0
Pros: How fast the process went and customer service
Cons: That it rained that day
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10.0
Excellent service
Pros: Tucked in out of the way this was an unexpected pleasure. I was picked up promptly and the car was ready. The car was clean and in excellent working order. Excellent customer service. Thanks Yves!
Cons: It isn't open on Sat or Sun!!
review from
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8.0
Pros: Pretty decent experience overall. No problem getting my vehicle nor dropping it off.
Cons: The vehicle came with an issue that I was unaware of until about 10 hours into my trip. The tail light was not working, but you know, I didn't get pulled over, and when I told them of the issue, they said even if I got a ticket they would've taken care of it. So I guess it's still pretty good.
review from
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7.6
No Problems
Pros: We had many air travel delays and Enterprise, after a phone call, did not charge us anything extra for the 2 hours over original return time. In Norfolk the agent drove us to the airport himself. I had a walker and my sister had a cane and we would have had trouble getting on and off the shuttle.
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