Pros: The online booking, getting insurance was easy and great. Went to pick the car up and they wanted $300 deposit. I never new this hidden expense, and didn't bother renting the car.
Apr 2 2016
Great value and a steal of a price
Pros: Very nice and clean vehicle. Made driving 850 kms a breeze. Awesome gas mileage in their 2015 Kia Optima. Got 40 mpg going 120 kph on a very windy day.
Apr 16 2016
Cons: Great custermor service
Aug 24 2016
Terrible customer service
Cons: Promised a small car...gave a huge van...false statements all along..wasted my time with the van as I wasn't comfortable with it. ..didn't even compensate for the lost time..
Aug 18 2016
Pros: Nothing...bunch of lies And very jnprofessional
Cons: Didn't get the promised car..instead the guy Steven blamed everything on us..didn't even compensate for their mistake. ...will never go to enterprise again..
Sep 2 2016
NIce car - shame about the insurance and fuel guar
Pros: The car was a new car with low kilometers and the fuel economy was excellent. The location of the rental agency was easy to access.
Cons: The person who originally signed me up for the rental, should have been or maybe was a used car sales person as he talked a mile a minute, and when it came to the insurance I should have only taken the basic accident insurance as we were for out of country. And their cheap fuel guarantee well, that is a joke, and a rip off as they don't fuel up the car and then charge the rate that they say they are getting which is so wonderful. They just charge you a flat rate and I am sure that I could have done better at the pump. So beware about the insurance and the fuel lies.
Aug 28 2016
Pros: I've had consistently great rental experiences with enterprise. Very friendly and helpful staff.
Sep 8 2016
Cons: Not the vehicle I wanted had to wait while vehicle cleaned twice very little gas. Return was much better at down town location. Likely to look else where next time.