Pros: The vehicle was great and reasonably priced, but most importantly the staff at the Waterloo location was great!
Nov 28 2015
Impressive service from a car rental company
Pros: I recommend this particular Enterprise site in Waterloo on Weber St. Surprisingly very professional service and courteous staff (even the staff that wasn't directly serving me) which was a nice change from most of my experiences with other major car rental companies.
Staff were engaging, efficient and polite. I would go back based on the service alone.
Site was generous enough to let me off on a 30' late return too!
Cons: No particular complaints.
May 17 2016
Pick up was a nightmare!
Pros: Van fit a family of 5 and a dog just fine for a long trip.
Cons: I waited 2.5 hours at the airport for this van to arrive. It looked like it had been washed with a dirty cloth. The interior was filthy, very much in need of a vacuum.