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When we arrived we were informed that there was no room for us. My relatives still had a suite, but no room for us. They said they had tried to call us that morning, like it was our fault. We were moved down the road to another hotel which was nice, but away from family. Very disappointing.
After getting a not so clean room they did put us up in a lager room by the beach. The bathroom was not clean....at all. Nasty
I really enjoyed the location of my room. This time I had ground floor facing the parking lot. It doesn't sound like a winner, but I really enjoyed it. I was able to park RIGHT outside my door. This made it VERY easy for loading and unloading. No long hallways or stairs to climb this time. It was awesome. Also - Pretty good free breakfast. The room at first looks was decent. However, when you lay down you notice dust on the bed post and a floor that appears to vacuumed. There was a lot of slight dirtiness to the room. I even found the previous guest glasses and a bottle cap on the floor along with a couple spider webs and spiders. Since this is my only concern, I'd consider it a pretty good stay and I will be returning.
On the water room. Furnishings were worn. Paid for balcony but could not sit and see the water view as solid wall was too high! Waste of money. Would be better if on an upper floor.
it was good for what it cost. close to everything in Mac city
Room was too crowded, door was difficult to close and open, frig control was broken, tv remote didn't work
location, easy in and out, peaceful, very clean,staff is kind and pleasant I would definitely improve the breakfast!!!
it was within walking to everything we wanted to do prices
Didn't have to drive anywhere, nice hotel very convenient. Clean and friendly staff
The proximity to downtown and the ferry was great. Was able to walk everywhere. The beds, the pool, the showers, the breakfast, the price per night.
Neat & Clean
Easy to find, right on the main street! We walked to everything!! Including the boat to Mackinac!, Restaurants, and shopping! Very clean and updated.
It was right in the heart of everything. Walking distance within all the shopping and restaurants. I thought the breakfast they offered was very basic. Kinda disappointing.They had coffee, juice, english muffins, dry cereal, and something that was suppose to be biscuits and gravy. Not very good. I would suggest skipping it and hitting a local restaurant,
We had forgotten to request a ground floor room and the hotel was almost full but they looked closer at the room assignments and were able to rearrange groups to accommodate our late request. It wouldn't have been a big deal if they couldn't help us but we definitely appreciated the effort. Free breakfast bar very basic but sufficient.
The person at the desk was over the top helpful with attractions and getting around town. Manager was hands on, and everyone paid attention to every detail. Place was excellent in every way as noted above.
Baymont inn was great from when you pull up till the time you leave. The staff was very friendly and hotel location was good within walking distance to all the shops and reasterants. Our room was very clean and comfortable. We definitely would stay at Baymont again.
It was super easy to get to, right off the highway. It's super close to everything. We had wished that the hotel staff would have let us know that there was a very large senior tour during our stay. Only because the morning ended up being so crammed full of people trying to get breakfast and people waiting for the bus to load all of their luggage. We could have rearrangedone our schedule to try and avoid the mess.
The location was great. All of the staff we dealt with were very friendly and pleasant. The room we stayed in was comfortable and clean. The breakfast was a little limited in number of choices and quality. It was not bad, just not great.
Each room has a lake view and a small balcony. Our room was the XL size which was quite spacious. One King bed in a smaller room at the end by the balcony, 2 Queen beds and a sofa bed were in the larger room by the entrance door. Between the rooms was the bathroom and a small sink,frig and microwave. Easy location with views of Lake Huron and Mackinac Island. Would be nice if there was a door to the room with the King bed for more privacy instead of just a doorway. The pool area, while in the same building, is a very long way away at the very far end of the building. This made using it less appealing.
Clean, spacious, great lakeside location and an outstanding value. Great free breakfast. Wish they would include some sausage or bacon.
Loved how spacious the room was! The view was beautiful...right on the water, with the Mighty Mac as the backdrop! Great location...plenty to do around the hotel, as well as on the Island. We will definitely come back!!
The view from the room was the only good thing. The staff was incredibly rude. Couldn't connect to the wifi from my room and when I brought it up with the staff, they became defensive and arrogant. They didn't bother listening to my concerns. They also weren't helpful when I asked them about ferry times to Mackinaw Island. They rudely told me that they didn't know and that I should look it up myself. The breakfast was awful, not much to offer and had stale low-quality food. They also didn't have enough food for the guests. The rooms could have been cleaner. Found stains on the sheets and towels. Not all of the lights worked. Overall, a terrible experience and won't be staying here again.
The facilities were fantastic for the price. About time motels upgraded to lcd tv'S. We had an extra roll of tp (one guy with four girls). Very good maid service and service all around. Desk people were great - like they took pride in their workplace. Did not smell any smoke in the room. An ashtray with chairs were available for smokers in the parking lot away from the entrance. Private decks lake-side to relax after a long drive or just read a good novel (Please do not feed the seagulls) The pool area and other common areas were well kept but we didn't use them this trip. The continental morning feed was very good with plenty of food and seating. I really love this motel and plan to stay there next year.
The location was convenient for taking the ferry over to the island. Nice view off balcony. This hotel was somewhere I would expect to pay $50 a night. Outdated color schemes, dark and gloomy rooms. There was a bra inside of the fold out couch which tells me no one had changed the linens in it. The breakfast in the morning was not very appealing inside a room with no windows. The pool and spa area looked like a basement- the water was gross looking. Call me crazy, but for $250 a night, I expect a very nice hotel! I would not recommend staying here.
A little bit away from the heart of the city but close enough to walk wherever you want to go. Love the location Reception at the front desk was a bit chilly. The woman checking us in seemed to be in a bad mood upon arrival and also the same woman upon check out two days later didn't seem to have improved
The in-room microwave, refrigerator, and coffee maker were a useful addition to our hotel room.
Location The hotel is more like a ran-down motel. The carpet is moist and dirty, the furniture and room needs renovation. Purchased room online and it did not meet my expectations as per online listing and photos. Not a good start to a family vacation for such a great unique town
Not much. Pool is ok. Room old and out dated, beds sucked real bad!
They had a room available. Staff was rude to children. Hotel room was expensive and quality of room was terrible. Room was filthy, carpet had stains and had bugs in room.
Balcony did have a good view of the lake and the free breakfast was decent Overall condition was poor. Bathroom was not clean andhad hair in the sink and tub. Wallpaper was peeling off In several places and there was a chunk of plaster Missing from the ceiling. I would not stay here again.
People were very nice Rooms were not very clean
Good value for location. Accommodated friends that arrived with me at same price that I booked for room.
location to downtown carpet very dirty/stained, the bathroom is extremely small, and the ceiling tiles were filthy, waterstained and appeared to be filled with black mold... wasnt even close to a 1 star hotel..
Price The room was very old with stained carpet, very thin towels, rusted non-working refrigerator. I think they put online bookings in the old section. The newer addition had only a few cars, so they weren't fully booked. I guess I got what I paid for.
An inexpensive hotel with above expectations for room and particularly breakfast. Staff was excellent. The room is what you would expect for lower price but in good shape and presented well. no
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I tried to save a little $$ on weekend rates. Price was lower than other motels. We slept in our sleeping bags because the beds looked so bad. They looked like they had been slept in and then just hastily tucked back in. Tub had a bath mat,and looked like it had never been really cleaned. Hair in sheets and towels. Yuk!
Clean and adequate, Dumb bathroom design. My friend complained about the mattress. I thought the mattress was fine.
nothing too many to say
Nothing. It was all that was available Sheets had brown stains imbedded in one of beds. Shower was 3ft wide
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Location No heat in room , room smelt bad, beds were old sheets old we asked for a refund and left
The pool was glorious.....you have to walk outside to get there, but worth it....huge and warm...perfect after a brisk fall day! The hotel is older but very clean....staff kind and helpful....great hot breakfast with 'real' food! Beds were hard....need an update!!!
Very clean. Not directly in downtown but near the activities. The room was very small. No breakfast. Very tight parking area.
Older hotel, but clean .. close to Mackinac Bridge viewing.
I'm giving them 10 stars based on the price, not because the rooms were 5,000 square feet and furnished in priceless antiques. FOR THE PRICE, is was a great motel; quiet, clean, with all the things we needed. The manager was friendly.
location. next to the Mackinac bridge and lighthouse. parking was very tight
Walking distance to town The room was very small. Next to the pool entrance and loud as people came and went to the pool . We have a baby and this was noisy. Also, the window was right there by the pool door and people looked in our window every time. Annoying.
I liked the location. Yes the grounds were nice and cared for. The owners were very nice and family oriented. I love supporting small business instead of cooperate business. I really liked the seating provided on the grounds. No other hotel offered it. The room smelled like moth balls or old, old wood. It was overwhelming and unacceptable due to the price of the room and the area competition. The grounds were nice however the pool looked dirty, needs repainted or something.
Charm and pleasant staff. No.
Beautiful lake-front hotel, friendly staff, great little water park. Breakfast was good (waffles were delicious). I loved hearing the waves from our room. Our room was RIGHT in front of the elevator and ice machine so it was a little noisy at times. Also, it would have been nice if the pool opened before noon. Other than that, everything was good.
We had a great time in the water park having to leave
the choice of four area hotels for breakfast the name of the motel was very confusing, as North Point was still on the signage. even after calling for directions, they did not indicate to us the name change.
The view of the bridge was amazing. The receptionist's are very rude. It took over 2 hours past the guaranteed time to check in to get into our room. The pool was disgusting, we only stayed in the pool for 5 minutes before we left. Overall, i would find another place to stay.
It was really close to the downtown. Also nice lakeview. The heating was broken and we couldn't adjust the tempurature. It was sooo hot.
I liked how close the hotel was to the water and to the ferry's. I did not like the free breakfast that they provided and the cleaniness of my room. I had a blanket on my bed with poop on it.
The location allows easy access to all the nearby sights. The staff was friendly and helpful. Most importantly the view is amazing and the kids really enjoyed the beach and the pool.
The lights that had plugs available did in fact work. The place was not a bad place to stay, but I am under the impression the scaffolding and associated repair materials are just props. The TVs were the only up to date items in the room outside of consumables like light bulbs and shower supplies. The rate was lower than most in mackinaw and tidy. The conditions of the general infrastructure was poor. All buildings had signs of roof damage parking lot was a 50/50 mix of puddles after the rain the night before. Overall this place is solid 2 star hotel. Don't think Holiday Inn think Route 66 from the sixties mixed with some Kwik-E-Mart for some added culture to your vacation.
Nothing Our door didn't always lock. If you pushed on the door hard enough it popped open, but the front desk people said it was fine and not broken. Carpet was so filthy that your feet were black after walking across it even after your shower. Tons of mold and mildew on shower tiles. Very outdated. Probably hasn't been remodeled since the seventies. And our room wasn't serviced each day. Had to go and get clean towels each day. This was our last stay at mackinaw because we are moving to Arizona. We thought we'd have one great last vacation here before we moved, but it was barely tolerable.
I loved that place
Good value for the money. Convenient to activities of the area. Not really. The breakfast area is not adequate, but the food was good and well presented.
The facilities were clean. We enjoyed the pool and hot tub and free breakfast.
Very updated. Clean loved it ! Showerhead
breakfast, staff member, swimming pool, convenient location
Our room was quiet and with easy access to the elevator; traveling with an infant--the portable crib provided by the hotel was very nice. We stayed two nights, but our beds were not straightened. We didn't expect a linen change.
Breakfast was terrible
The location and being being able to walk from the car into the room. The temp in the room was great. The water and the linens. I did not like the WI FI either because it would not work on my computer.
The food was great. The room was clean and nice. There was no hot water. We ran the water a long time and only got tepid water. We told the attendant. We didn't take a shower. The problem was not fixed while we were there.
The room was beautiful and very clean. The management were polite and courteous. We really enjoyed the breakfast. No
The room was quite large. We were on the upper level! The pool was nice. The shower was absolutely the worst thing about this hotel! The water will drastically change with out warning.
The room large and clean. Nicely decorated.
The Staff was extremely friendly, polite and helpful. Provided great suggestions on restaurants and the ferry to island nothing negative to say
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Great location--close to everything. Bed was not as nice as home but that's why we bought a premium bed ;)
There were no surprises. No
Nice and close to everything The location. There was a lady of the evening 'hitching' a ride right when we checked in, and the clerk saw it all go down.
The room was very nice, fairly big with updated bathroom. Also, right across the street from the star line fairy. I got a "lake view" room. Ooo Ned the blinds, and had to bend my head around to catch a glimpse of the lake. The hotel isn't on the same side of the street even as the lake. Had to walk across the street to another hotel for the breakfast.
Nice hotel for the price. My five year old loved the water park! Awsome is what he said. Vending machine near our room not working. Little disappointed in breakfast.
The location was convenient to all the attractions of Mackinac City The breakfast was disgusting, including overflowing garbage cans that were not addressed. The water park was also dirty and shared with another hotel so very crowded.
Everything was clean and everyone was friendly N/A
Nothing. I booked and paid for a room 2 months in advance. When I showed up, they were overbooked and they put me in a dirty hotel across the street. No refund in the price difference. No concessions. We had to cross a busy street with small children to get to the water park which was the only reason I booked this hotel. Big mistake. STAY AWAY!!!
The kids water park was fun an worth it. Musty smell from room, hard beds, breakfast was a mess.