Pros (+) The TV was nice
Cons (-) The bathroom in the room was in really poor shape.
3 stars
Courtyard by Marriott Richmond Chester
Photos of Courtyard by Marriott Richmond Chester
Overview
The new state-of-the-art lobby at the Courtyard by Marriott Richmond-Chester provides greater flexibility for guests traveling to Richmond, VA. This hotel in Chester features renovated guest rooms and a new lobby with inviting spaces to work or relax, free Wi-Fi and access to the latest news, weather and local information via our GoBoard. The highlight of our new lobby is The Bistro - Eat. Drink. Connect; which offers healthy food, beverages, and Starbucks items in the morning and evening dinner service with cocktails. The hotel is near the Richmond International Raceway, Greater Richmond Convention Center, and Kings Dominion. Business and government travelers will find it convenient to get to Honeywell, Ft. Lee, DuPont, Alstom, Amazon, Pepsi, and the Defense Supply Center. We offer a fitness center, indoor pool, 24-hour business center and printing service to make your travel easier. Your stay at Courtyard Richmond Chester is sure to be more productive and more enjoyable than ever!
Latest deals for Courtyard by Marriott Richmond Chester
Amenities at Courtyard by Marriott Richmond Chester
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Adapted bath
- No smoking
- Pets not allowed
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- 24hr front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Seating area
- Soundproofing
- Telephone
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Workspace
- Desk
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Courtyard by Marriott Richmond Chester
7.7
Good
143 verified ratings
Wonderful
49
Very good
25
Good
24
Okay
15
Fair
11
Mediocre
6
Poor
13
Summary of reviews
Guests say
Overall, guests expressed significant dissatisfaction with their stay at the hotel. Many reviews pointed out issues with cleanliness and service, highlighting problems such as noise from neighboring rooms and rude staff. The lack of amenities, including poor dining options and closures of facilities, contributed to a negative experience. On a positive note, some guests did appreciate the comfort of the beds and the cleanliness of the rooms, indicating that certain aspects of the stay met their expectations.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is in high season in September, offering a great time to visit and enjoy the newly renovated and beautiful facilities.
Is parking available at the hotel?
Yes, the hotel offers free parking, making it convenient for guests to park their vehicles during their stay.
How is the food quality at the hotel?
Guests have appreciated the breakfast and dining options at the hotel, although some have mentioned that the breakfast was not as expected due to COVID-related changes.
What can guests expect in terms of cleanliness at the hotel?
The hotel provides clean and spacious rooms, and the staff is attentive to maintaining cleanliness. However, some guests have mentioned specific cleanliness concerns that the hotel should address.
How is the customer service at the hotel?
The staff at the hotel is known for being friendly and courteous, although some guests have mentioned specific instances where they were not fully satisfied with the service received.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in January, which is considered the low season. This could provide a more peaceful experience with fewer crowds.
Check Nearby Attractions
The hotel is conveniently located near several attractions, such as Parker's Battery, Henricus Historical Park, and Dutch Gap Conservation Area. Take advantage of these nearby sites for added enjoyment during your stay.
Request a Room Away from Noise
Some guests reported noise disturbances from a nearby sports and grill bar. To ensure a peaceful stay, consider requesting a room on the backside of the hotel to minimize any potential noise disruptions.
Verify Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues such as black mold, blood on sheets, and unclean bathrooms. It's advisable to thoroughly inspect the room upon arrival and promptly report any concerns to the staff.
Double-Check Amenities Availability
Some guests were disappointed by the unavailability of certain amenities, such as the pool due to maintenance and the absence of a microwave in the room. It's recommended to confirm the availability of desired amenities before booking.
Be Mindful of Noise Levels
Several guests mentioned noise-related issues, including loud music from a nearby establishment and a malfunctioning elevator. Light sleepers may want to take this into consideration and prepare accordingly.
Consider Room Selection for Special Features
If you value specific features, such as a balcony or a spa bath, consider requesting a room with these amenities to enhance your overall experience.
Verify Booking Details
A few guests encountered issues with their bookings, including discrepancies in room assignments and challenges with the check-in process. It's advisable to double-check booking details and confirm reservations in advance to avoid any inconvenience.
Communicate Any Special Requests
If you have specific preferences or requirements, such as a pet-friendly room or a particular room layout, consider communicating these requests to the hotel in advance to ensure a more tailored and comfortable stay.
Location
2001 West Hundred Road, Chester, VA 23836
What's nearby
- Parker's Battery0.5 mi
- Henricus Historical Park and Dutch Gap Conservation Area2.4 mi
- Point of Rocks Park3.2 mi
- Richmond National Battlefield Park5.4 mi
- Iron Bridge Sports Park5.5 mi
- Castlewood5.9 mi
- Magnolia Grange6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Richmond Chester
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $167 |
Average price (weekend night) | $190 |
When to book a room at Courtyard by Marriott Richmond Chester
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courtyard by Marriott Richmond Chester
FAQs when booking at Courtyard by Marriott Richmond Chester
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Closest
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See most recommended stays in ChesterGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 2.3 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 11.3 mi |