Overview

Mercure Chester Abbots Well Hotel

Whitchurch Road, Chester, CH3 5QL, United Kingdom
+44 844 815 9001

$94+

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Rates

Overall guest ratings

7.7/10 Good
Based on 1,606 reviews
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Review highlights

  • 9.1
  • 9.0
  • 6.6
  • 4.7

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Book into this 4-star Chester hotel close to the city's main attractions. Mercure Chester Abbots Well Hotel is nestled amidst two acres of landscaped gardens just two miles from the city centre and Cheshire Oaks. Complimentary high speed WiFi is available in the 126 guest rooms and throughout the hotel. The Brasserie and Bar offer gourmet cuisine, light snacks and a cosy spot for a nightcap. Enjoy the onsite Feel Good Health Club with heated pool. The 11 meeting rooms welcome up to 220 people.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Business center
    • Wedding services
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Laundry facilities
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 1,606 reviews
    • 9.1 "Terrific location."
    • 9.0 "Excellent pool."
    • 8.3 "Great service."
    • 7.7 "Good breakfast."
    • 7.1 "Internet works."
    • 6.6 "Food is average."
    • 4.7 "Bad amenities."
    • 4.7 "Value below average."
    • 4.6 "Not very comfortable."
    • 4.4 "Rooms are not good."
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    Overall Rating

    7.7 Good
    Based on 1,108 reviews
    • 9.1 "Terrific location."
      7.5 "City centre within easy reach, said 75%."
      9.1 "Easily accessible by car, said 91%."
    • 8.9 "Pool is good."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 7.3 "Internet works."
    • 4.9 "Not very comfortable."
      4.3 "57% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.2 "Air conditioning was criticized by 98%."
      0.5 "95% criticized the small bathroom."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      4.1 "For 59%, the lobby entrance was sub-standard."
      2.0 "80% thought the facilities needed updating."
      1.9 "81% didn't like the architecture."
    • 4.4 "Value below average."
      4.0 "60% said the breakfast was too expensive."
      0.5 "The price was too high for 95%."
      0.5 "95% said beverages were too expensive."
    • 4.3 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 4.1 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.3 "57% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      0.7 "93% had problems with the shower."
      1.2 "88% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
      0.2 "Air conditioning was criticized by 98%."
      1.2 "88% said the bathroom was dirty."
      0.5 "95% criticized the small bathroom."
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    Overall Rating

    8.0 Good
    Based on 353 reviews
    • 9.4 "Terrific location."
    • 9.1 "Excellent pool."
    • 8.5 "Very nice wellness & sports facilities."
    • 8.1 "Breakfast is good."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.9 "Internet is average."
    • 4.7 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
    • 4.7 "Value below average."
      0.5 "The price was too high for 95%."
    • 4.3 "Not very comfortable."
      4.4 "56% said rooms were small."
      2.2 "78% thought it was too noisy."
    • 4.2 "Rooms are not good."
      4.4 "56% said rooms were small."
      1.8 "82% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      0.8 "92% had problems with the shower."
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    Overall Rating

    6.8 Good
    Based on 48 reviews
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 7.2 "Good cleanliness."
    • 6.8 "Food is average."
    • 5.0 "Average value."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.5 "Not very comfortable."
    • 4.3 "Rooms are not good."
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    Overall Rating

    7.3 Good
    Based on 96 reviews
    • 9.1 "Terrific location."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 6.7 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.4 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.4 "Vibe wasn't good."
    • 4.3 "Not very comfortable."
    • 4.3 "Value below average."
    • 4.0 "Rooms are not good."
      2.1 "79% complained about the bathroom."
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    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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