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Mercure Chester Abbots Well Hotel

Whitchurch Road, Chester, CH3 5QL, United Kingdom
+44 844 815 9001

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+44 844 815 9001
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Rates

Overall guest ratings

7.6/10 Good
Based on 1,646 reviews
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Review highlights

  • 8.8
  • 8.8
  • 6.5
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    Book into this 4-star Chester hotel close to the city's main attractions. Mercure Chester Abbots Well Hotel is nestled amidst two acres of landscaped gardens just two miles from the city centre and Cheshire Oaks. Complimentary high speed WiFi is available in the 126 guest rooms and throughout the hotel. The Brasserie and Bar offer gourmet cuisine, light snacks and a cosy spot for a nightcap. Enjoy the onsite Feel Good Health Club with heated pool. The 11 meeting rooms welcome up to 220 people.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Business center
    • Wedding services
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Laundry facilities
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 1,646 reviews
    • 8.8 "Pool is good."
    • 8.8 "Location is great."
    • 8.4 "Great service."
    • 7.7 "Good breakfast."
    • 7.6 "Internet works."
    • 6.5 "Food is average."
    • 4.7 "Bad amenities."
    • 4.4 "Not very comfortable."
    • 4.4 "Vibe wasn't good."
    • 4.4 "Value below average."
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    Overall Rating

    7.6 Good
    Based on 1,168 reviews
    • 8.8 "Location is great."
      8.1 "City centre within easy reach, said 81%."
      9.4 "Easily accessible by car, said 94%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.9 "Internet works."
      10.0 "100% thought it was a great value."
      7.1 "71% said the wifi quality was great."
    • 7.5 "Good breakfast."
    • 6.8 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 4.4 "Not very comfortable."
      4.1 "59% said rooms were small."
      2.9 "71% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
      0.5 "95% criticized the small bathroom."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      4.1 "For 59%, the lobby entrance was sub-standard."
      1.8 "82% thought the facilities needed updating."
      1.5 "85% didn't like the architecture."
    • 4.2 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
      2.8 "72% didn't like the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 4.1 "Value below average."
      3.4 "66% said the breakfast was too expensive."
      0.5 "The price was too high for 95%."
      0.6 "94% said beverages were too expensive."
    • 3.8 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.1 "59% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      0.6 "94% had problems with the shower."
      0.0 "Air conditioning was criticized by 100%."
      1.7 "83% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      1.6 "84% said the bathroom was dirty."
      4.4 "56% were unhappy with the view."
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    Overall Rating

    7.9 Good
    Based on 345 reviews
    • 9.0 "Excellent pool."
    • 8.9 "Location is great."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 7.6 "Internet works."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.9 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 4.4 "Value below average."
      0.5 "The price was too high for 95%."
    • 4.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      4.2 "58% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
      0.7 "93% had problems with the shower."
    • 4.1 "Not very comfortable."
      4.2 "58% said rooms were small."
      2.5 "75% thought it was too noisy."
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    Overall Rating

    6.8 Good
    Based on 32 reviews
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 7.0 "Good cleanliness."
    • 6.6 "Food is average."
    • 4.8 "Value below average."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.5 "Not very comfortable."
    • 4.3 "Rooms are not good."
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    Overall Rating

    7.3 Good
    Based on 98 reviews
    • 8.8 "Location is great."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 6.6 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.2 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.6 "Vibe wasn't good."
    • 4.2 "Not very comfortable."
      4.2 "58% said rooms were small."
    • 4.1 "Rooms are not good."
      4.2 "58% said rooms were small."
      2.2 "78% complained about the bathroom."
    • 3.9 "Value below average."
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    Good to know
    "Friendly service"
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