General
Services and conveniences
Basics
Pool and spa
Dining
Bathroom
Family friendly
Accessibility and suitability
Health and safety
Parking and transportation
Laundry
Bedroom
Things to do
Fitness
Outdoor
Workspace
Media and entertainment
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
How is the hotel's cleanliness maintained?
The hotel ensures cleanliness with daily housekeeping, professional cleaning companies, and disinfection of high-touch surfaces.
What dining options are available at the hotel?
The hotel offers international cuisines at Kad Kafe, Chinese food at China Kitchen, and a lounge bar for evening drinks. Guests can also have food delivered to their accommodation.
Are there any concerns about the hotel's facilities?
Some guests mentioned that the pool was a bit run down, and the hotel is described as a bit faded but still retaining its grandeur.
What are the best times to visit the hotel?
The low season is in March, and the high season is in August, making these months ideal for a visit.
How is the hotel's customer service?
Guests have praised the staff for being friendly, accommodating, and providing excellent service. However, some mentioned that the breakfast wait staff may need training.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the Kids Club with Caution
While the hotel offers great facilities for kids, some guests mentioned that the kids club had an unpleasant smell and was in need of better maintenance. It's advisable to check the current state of the kids club before planning to use it extensively.
Consider the Executive Floor
Guests appreciated the excellent service at the executive floor lounge. If you're looking for a more personalized and attentive service, consider booking a room on the executive floor.
Check for Room Renovations
Some guests found the rooms to be outdated and in need of renovation. Before booking, it's advisable to inquire about the availability of renovated rooms for a more modern experience.
Be Mindful of Mandatory Events
Some guests were surprised by mandatory events that incurred additional costs. It's recommended to inquire about any mandatory events or charges before finalizing your booking.
Explore Nearby Attractions
The hotel's location offers easy access to the Chiang Mai Night Bazaar and various restaurants. Take advantage of the proximity to explore the vibrant nearby attractions and dining options.
Consider the Horizon Club
Guests were impressed with the variety of food and the attentive staff at the Horizon Club Lounge. If you value a wide range of food options and personalized service, consider opting for access to the Horizon Club.
Be Mindful of Room Cleanliness
Some guests mentioned issues with room cleanliness and housekeeping. It's advisable to communicate your expectations clearly with the staff and to promptly address any concerns during your stay.
Check for Pool Heating
Some guests suggested that the pool could benefit from heating. If you plan to use the pool extensively, it's recommended to inquire about the availability of heated pool options.
Language Consideration
While the hotel offers excellent services, some guests noted that there were language barriers with the staff. It's advisable to be patient and consider using simple language to ensure effective communication.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | November | $236 | $249 |
Cheapest month to stay with an average 53% drop in price. | Most expensive month to stay with an average 250% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest month to stay at Shangri-La Chiang Mai is June, with an average nightly rate of $135. The most expensive month is February at $289 per night.
The cheapest day to book Shangri-La Chiang Mai is Tuesday, with an average nightly rate of $144. The most expensive day is Saturday at $282 per night.
To get the best price at Shangri-La Chiang Mai, book around 9 weeks in advance. This could save you approximately 44% compared to booking last minute.
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 1.0 mi | Chiang Mai | 2.3 mi |
