Shangri-La Chiang Mai is located in Chiang Mai and is close to the area's popular attractions. It also features a sauna, a Jacuzzi and a swimming pool.
Guests can enjoy a range of relaxing treatments and beauty therapy at the on-site spa and wellness center, CHI, The Spa. Amenities include facial and body treatments, plus complimentary Wi-Fi. There is also free private parking on site for guests travelling with a car.
There are 164 rooms at the hotel, each providing all the necessities to ensure a comfortable stay.
Shangri-La Chiang Mai boasts convenient dining options, including international cuisines at Kad Kafe and Chinese food at China Kitchen. Each evening, guests can enjoy a drink in the lounge bar. A wide variety of eating options are also available in the area.
The hotel provides disabled parking for guests with a car. Baan Haw Mosque and Chiang Mai Night Bazaar are each within walking distance.
Services and conveniences
General
Basics
Pool and spa
Dining
Bathroom
Family friendly
Accessibility and suitability
Parking and transportation
Laundry
Bedroom
Outdoor
Workspace
Things to do
Health and safety
Fitness
Media and entertainment
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's cleanliness maintained?
The hotel ensures cleanliness with daily housekeeping, professional cleaning companies, and disinfection of high-touch surfaces.
What dining options are available at the hotel?
The hotel offers international cuisines at Kad Kafe, Chinese food at China Kitchen, and a lounge bar for evening drinks. Guests can also have food delivered to their accommodation.
Are there any concerns about the hotel's facilities?
Some guests mentioned that the pool was a bit run down, and the hotel is described as a bit faded but still retaining its grandeur.
What are the best times to visit the hotel?
The low season is in March, and the high season is in August, making these months ideal for a visit.
How is the hotel's customer service?
Guests have praised the staff for being friendly, accommodating, and providing excellent service. However, some mentioned that the breakfast wait staff may need training.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the Kids Club with Caution
While the hotel offers great facilities for kids, some guests mentioned that the kids club had an unpleasant smell and was in need of better maintenance. It's advisable to check the current state of the kids club before planning to use it extensively.
Consider the Executive Floor
Guests appreciated the excellent service at the executive floor lounge. If you're looking for a more personalized and attentive service, consider booking a room on the executive floor.
Check for Room Renovations
Some guests found the rooms to be outdated and in need of renovation. Before booking, it's advisable to inquire about the availability of renovated rooms for a more modern experience.
Be Mindful of Mandatory Events
Some guests were surprised by mandatory events that incurred additional costs. It's recommended to inquire about any mandatory events or charges before finalizing your booking.
Explore Nearby Attractions
The hotel's location offers easy access to the Chiang Mai Night Bazaar and various restaurants. Take advantage of the proximity to explore the vibrant nearby attractions and dining options.
Consider the Horizon Club
Guests were impressed with the variety of food and the attentive staff at the Horizon Club Lounge. If you value a wide range of food options and personalized service, consider opting for access to the Horizon Club.
Be Mindful of Room Cleanliness
Some guests mentioned issues with room cleanliness and housekeeping. It's advisable to communicate your expectations clearly with the staff and to promptly address any concerns during your stay.
Check for Pool Heating
Some guests suggested that the pool could benefit from heating. If you plan to use the pool extensively, it's recommended to inquire about the availability of heated pool options.
Language Consideration
While the hotel offers excellent services, some guests noted that there were language barriers with the staff. It's advisable to be patient and consider using simple language to ensure effective communication.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | December |
Average price (weeknight) | $144 |
Average price (weekend night) | $156 |
Value for money | 8.3 |
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Distance to city center | 1.0 mi |
Nearest Airport | Chiang Mai |
Distance to airport | 2.3 mi |