|Distance to city center||0.2 mi|
|Nearest Airport||Chicago O'Hare Intl|
|Distance to airport||16.1 mi|
|"Great location for touring downtown."||(in 415 reviews)|
|"Nice view and great location"||(in 123 reviews)|
|"Great bed,excellent location, and beautiful lobby."||(in 60 reviews)|
|"Water pressure was horrible"||(in 55 reviews)|
|"The room was so uncomfortable."||(in 107 reviews)|
|"Hotel looked run down."||(in 91 reviews)|
|air conditioning||in 114 reviews|
|art institute||in 20 reviews|
|beautiful lobby||in 160 reviews|
|common areas||in 16 reviews|
|downtown chicago||in 42 reviews|
|fridge or microwave||in 55 reviews|
|friendly staff||in 460 reviews|
|grant park||in 220 reviews|
|great location||in 1,311 reviews|
|great price||in 156 reviews|
|great room||in 752 reviews|
|hot water||in 195 reviews|
|lake michigan||in 28 reviews|
|lake view||in 307 reviews|
|needs renovation||in 60 reviews|
|old hotel||in 728 reviews|
|room was old||in 143 reviews|
My message light was on on my phone and i called the desk 5 times and they said they would turn it off and they never did. For me it is the little things that irritate me when it comes to service. Do what you say you are going to do. The book int he room says the shop int he lobby is open until 10pm but it was closed at 7pm and then the next day it was closed at 4pm. Again, frustrating.
Badly in need of an uodate
This hotel really needs an update, some of the I fraturfture is so old in the rooms and it’s been the same the last decade I’ve stayed there.
Building very nice. Location excellente
The room cleanless needs improve.
Not what we expected
Good location. Friendly and efficient staff.
Upon our arrival we loved the vintage aspect of the hotel. We attended a concert at the United Center and then were planning on coming back to our room for bed. When we arrived back to the hotel we discovered that there was a large Halloween party going on downstairs. When we got to the room it was almost 2am and the party was still very noisy. I googled to see if I could find info on when the party would be over. When googling our hotel, I came across several articles stating that this hotel is one of the most haunted hotels in not only Chicago, but the entire US. And come to find out we were staying on one of the most haunted floors across the hall from the most haunted room in the whole building. No wonder the room was so reasonably priced! We were totally freaked out and immediately packed our things and called a family member who lives in town to stay with. The hotel staff was understanding when we explained why we were leaving (after reading more about it we discovered that people leaving in the middle of their stay is not an uncommon occurance). Unfortunately, because we booked through kayak they were not able to refund us.
It’s classic start building the big room and nice of you I like the room service car that brought me coffee at 6:30 AM
It is a little rundown
Clean. Professional. Presentable.
I didn't like that there wasn't a microwave in the whole building.
Ridiculous for what we paid.
The view is nice lakeside.
The toilet wouldn’t flush, The bed felt like a wooden pallet wrapped in a cardboard box. The TV was microscopic compared to the distance from the bad and the size of the room. The refrigerator wouldn’t keep anything cool, and we only saw one member of staff the entire time we were staying there. Breakfast was ridiculously overpriced, and they got the order wrong. Overall, I will not be recommending this place. I didn’t like being asked if I was here for a Westworld convention. First off, there wasn’t a convention and second, people actually do wear plaid. Also, if you want to know if two men are together then don’t ask if they are brothers. Especially if the room has a king size bed. That just came across as stupid
Nice place to visit
Is a good place
I liked the atmosphere, vintage.
The room was so plain, needs pictures on the walls. Tv was tiny, basically no outlets, the bathroom had water pooling my the door, not sound proof whatsoever and they could at least have free coffee or something in the morning
Good location. Elegant lobby.
Heater did not work well. Could hear other room snoring. Toilet would run for extended amounts of time. Could hear all sorts of other pipes of showers running. Doorman did not believe that I was staying at the hotel when I was showing him my room card. Old building, renovations may need to start soon.
Haunted! For real.
Staff were nice. Cool old building with lots of history. Location is great. Cheapest price in the area.
Stayed with my 11yo and 17yo girls. We didn’t sleep because what I can only describe as “ghosts” kept bothering us. At first I thought the kids were tired and paranoid because it is an old hotel after all, but then stuff happened to me. And I was pushed in the shower and something grabbed my hair while I was sitting on the toilet. We barely slept because we kept experiencing and hearing odd things. We left as soon as we could. Was too bad because we were tired all day and now my kids are scared to stay in hotels. Book this place if you like ghosts or anything else paranormal.
Location is everything. Plumber was sent that day.
I stayed in 634, north tower. Little hot water Gym was filthy, towels everywhere. Weights in the floor. Toilet was clogged when we go there. Don't touch the Fuji water, it's 4 dollars.
Conveniently situated, Congress Plaza Hotel offers easy access to Chicago's best sightseeing areas. It features 3-star rooms with views of the city.
This elegant hotel provides a number of facilities, such as a lake, valet parking and an express check-in and check-out feature. Wireless internet, a 24-hour reception and a fitness centre are also available.
The air-conditioned rooms at Congress Plaza Chicago are spacious and elegant. They provide movies-on-demand, a private bathroom and internet access.
Congress Plaza Chicago Il features both a restaurant and a bar where guests can relax at the end of the day. Alternatively, there is a large selection of international restaurants close by.
Hotel Congress Plaza is within walking distance of Chicago Board of Trade Building, Millennium Park and the Chicago Public Library. It is within a 20-minute stroll of Monroe Dearborn Subway Station, which allows for easy access in and around Chicago.
Based on 13,113 reviews
Policies vary by room type and provider.
|Chicago Midway||8.7 mi|
|Chicago O'Hare Intl||16.1 mi|
|Summit, Illinois||11 mi|