Congress Plaza Hotel

Congress Plaza Hotel

7.4
Good

Based on 12,702 reviews
 
520 South Michigan Avenue, Chicago, IL 60605, United States
  +1 312 427 3800
Congress Plaza Hotel - Chicago, IL
Check-in
Check-out
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Rooms

Check-in
Check-out

Queen Rooms

$93+

Photo
Bed Type
Provider
Nightly
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Unknown
$100 per night
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Unknown
$139 per night
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Unknown
$93 per night

Standard Rooms

$74+

Photo
Bed Type
Provider
Nightly
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King bed
$103 per night
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King bed
$103 per night
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Unknown
$112 per night
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Queen bed
$116 per night
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King bed
$124 per night
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Double bed
$128 per night
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King bed
$130 per night
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Double bed
$131 per night
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Queen bed
$136 per night
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Double bed
$136 per night
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Double bed
$137 per night
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King bed
$138 per night
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Double bed
$138 per night
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Double bed
$205 per night
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Queen bed
$222 per night
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Unknown
$343 per night
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Double bed
$379 per night
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Unknown
$491 per night
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Unknown
$74 per night
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Unknown
$76 per night
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Unknown
$77 per night
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Unknown
$79 per night
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Unknown
$79 per night
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Queen bed
$81 per night
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Unknown
$81 per night
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Queen bed
$83 per night
IMAGE
Queen bed
$83 per night
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Queen bed
$84 per night
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King bed
$87 per night
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King bed
$87 per night
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Double bed
$87 per night
IMAGE
Double bed
$87 per night
IMAGE
Double bed
$87 per night
IMAGE
Unknown
$91 per night
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Unknown
$92 per night
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King bed
$93 per night
IMAGE
King bed
$93 per night
IMAGE
Queen bed
$93 per night
IMAGE
Queen bed
$93 per night
IMAGE
Queen bed
$93 per night
IMAGE
Double bed
$97 per night
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Double bed
$98 per night

King Rooms

$155+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$155 per night
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Unknown
$168 per night
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Unknown
$209 per night
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Unknown
$277 per night
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Unknown
$281 per night
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Unknown
$292 per night
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King bed
$324 per night

Double Rooms

$131+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$131 per night
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Double bed
$167 per night
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Double bed
$178 per night
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Unknown
$200 per night
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Unknown
$242 per night
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Queen bed
$257 per night
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Unknown
$263 per night
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Double bed
$328 per night

Classic Rooms

$100+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$100 per night
IMAGE
Unknown
$178 per night
IMAGE
Unknown
$200 per night
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Unknown
$337 per night

Reviews

Pros

Cons

Traveler rating

545
512
330
170
106

Time of year

Traveler type

Show reviews that mention

+
grant park
downtown chicago
art institute
lake michigan
old hotel
great location
hot water
lake view
beautiful lobby
great room
room was old
great price
air conditioning
needs renovation
friendly staff
common areas
fridge or microwave
  • Okay
    Oct 2018
    5.7

    Not what we expected

    Good location. Friendly and efficient staff.

    Upon our arrival we loved the vintage aspect of the hotel. We attended a concert at the United Center and then were planning on coming back to our room for bed. When we arrived back to the hotel we discovered that there was a large Halloween party going on downstairs. When we got to the room it was almost 2am and the party was still very noisy. I googled to see if I could find info on when the party would be over. When googling our hotel, I came across several articles stating that this hotel is one of the most haunted hotels in not only Chicago, but the entire US. And come to find out we were staying on one of the most haunted floors across the hall from the most haunted room in the whole building. No wonder the room was so reasonably priced! We were totally freaked out and immediately packed our things and called a family member who lives in town to stay with. The hotel staff was understanding when we explained why we were leaving (after reading more about it we discovered that people leaving in the middle of their stay is not an uncommon occurance). Unfortunately, because we booked through kayak they were not able to refund us.

  • Good
    Oct 2018
    8.0

    It’s classic start building the big room and nice of you I like the room service car that brought me coffee at 6:30 AM

    It is a little rundown

  • Okay
    Jul 2018
    5.7

    Clean. Professional. Presentable.

    I didn't like that there wasn't a microwave in the whole building.

  • Okay
    May 2018
    4.2

    Ridiculous for what we paid.

    The view is nice lakeside.

    The toilet wouldn’t flush, The bed felt like a wooden pallet wrapped in a cardboard box. The TV was microscopic compared to the distance from the bad and the size of the room. The refrigerator wouldn’t keep anything cool, and we only saw one member of staff the entire time we were staying there. Breakfast was ridiculously overpriced, and they got the order wrong. Overall, I will not be recommending this place. I didn’t like being asked if I was here for a Westworld convention. First off, there wasn’t a convention and second, people actually do wear plaid. Also, if you want to know if two men are together then don’t ask if they are brothers. Especially if the room has a king size bed. That just came across as stupid

  • Excellent
    May 2018
    10.0

    Nice place to visit

    Is a good place

  • Okay
    Mar 2018
    4.8

    Mediocre

    I liked the atmosphere, vintage.

    The room was so plain, needs pictures on the walls. Tv was tiny, basically no outlets, the bathroom had water pooling my the door, not sound proof whatsoever and they could at least have free coffee or something in the morning

  • Okay
    Jan 2018
    4.5

    Good location. Elegant lobby.

    Heater did not work well. Could hear other room snoring. Toilet would run for extended amounts of time. Could hear all sorts of other pipes of showers running. Doorman did not believe that I was staying at the hotel when I was showing him my room card. Old building, renovations may need to start soon.

  • Okay
    Dec 2017
    4.2

    Haunted! For real.

    Staff were nice. Cool old building with lots of history. Location is great. Cheapest price in the area.

    Stayed with my 11yo and 17yo girls. We didn’t sleep because what I can only describe as “ghosts” kept bothering us. At first I thought the kids were tired and paranoid because it is an old hotel after all, but then stuff happened to me. And I was pushed in the shower and something grabbed my hair while I was sitting on the toilet. We barely slept because we kept experiencing and hearing odd things. We left as soon as we could. Was too bad because we were tired all day and now my kids are scared to stay in hotels. Book this place if you like ghosts or anything else paranormal.

  • Good
    Dec 2017
    7.7

    Shrugs

    Location is everything. Plumber was sent that day.

    I stayed in 634, north tower. Little hot water Gym was filthy, towels everywhere. Weights in the floor. Toilet was clogged when we go there. Don't touch the Fuji water, it's 4 dollars.

  • Excellent
    Dec 2017
    10.0

    Cold drink water available all the time in the lobby , the hotel is clean very polite workers, location was fine and the price for December it was perfect , it was my second time in that hotel and I will come next year too

    0

  • Good
    Sep 2017
    8.0

    The hotel is beautiful and in a great location.

    The mattress was very uncomfortable.

  • Mediocre
    Aug 2017
    3.4

    Don't bother with this place, many better options

    close to Soldier Field

    No hot water - not even warm enough to take a shower. Slow and disengaged staff. Promised city or lake view ended up being a view of an AC unit and the parking lot for the hotel.

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About

Overview

Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $49.00. parking at next door garage is $44.00

iHotelier/iStay

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

7.4 Good

Based on 12,702 reviews

9.5

Location

7.1

Service

3.2

Breakfast

2.0

Wellness Area

Things to Know

  • Wonderful sightseeing

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased Accessibility
ATM on-site
Business center
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Elevator
Hairdryer
Coffee shop
Free Internet
Pets not allowed
Parking (surcharge)
Wedding services

Location

Most Popular Landmarks

  • Grant Park 226 yd
  • Symphony Center 0.3 mi
  • Art Institute of Chicago 0.3 mi
  • Cloud Gate 0.5 mi
  • Millennium Park 0.5 mi
  • Chicago Cultural Center 0.6 mi

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