Travelodge by Wyndham Downtown Chicago

Reviews

Pros

"Our room was spacious." (in 165 reviews)

"Friendly desk staff and well located" (in 156 reviews)

"Great value for the price." (in 44 reviews)

Cons

"Staff did not clean my room" (in 80 reviews)

"It is an old building." (in 44 reviews)

"The air conditioning did not work properly." (in 13 reviews)

Show reviews that mention

+

millennium park

michigan avenue

art institute

great location

red line

location and price

location and room

thai restaurant

staff was friendly

noise all night

old hotel

clean room

windows were dirty

noise from train

air conditioning

fridge and microwave

right in the heart of downtown

Excellent

Nov 2018

9.1

Great location and value

Location and price we're excellent. It was walking distance to soldier Field, and most other attractions downtown. It was old and decor was very dated but it was very clean and bed was comfortable.

The only complaint I'd have is that the old radiator was very "clanky" and loud when starting up. It woke me up more then a few times throughout the night.
Excellent

Aug 2018

9.1

Nice place, good value

Check in was quick and easy, the staff was friendly. The location is very close to Grant Park and the lake. The room was kept clean and neat.

The bathroom was a little smaller than I expected, but maybe that's just the room I chose. There was no microwave or refrigerator, don't bring leftovers back to the room
Good

Sep 2017

6.8

good for the price, but don't expect anything too nice

the location and access to red line and sights

not the nicest looking place and not the nicest rooms
Mediocre

Mar 2017

3.1

The staff was rude, tube leaking, no water pressur

Location

Everything but location
Okay

Oct 2016

5.1

It's a clean place to stay.

Clean room, hallway, and downstairs facilities. Friendly & well informed staff. Three medium sized elevators.

Small cramped room with tiny bathroom. Even on the 10th floor the sound of blowers in the alley made for an incessant, loud hum all night long. Screaming crickets would have been more welcome. Then the steam radiator heat wasn't turned on until 10pm. My room was about 60°F when the pipe-knocking finally began. The restaurant downstairs was overwhelmed in the morning since only two people were working - though the food was pretty good. I waited 20 minutes to order at the counter and another 20 minutes at the table until my pancakes were finished. 15 minutes later I was finished. Parking is not included and my plans kept me in downtown until 3:30. So I put my things back into my car at the garage across the street after breakfast. When I collected my car it had been parked there for 23.5 hours, yet I paid $15 dollars extra for a second night as I was ready to leave after 2pm. Still cheaper than another night in a hotel plus I was home in about 4 hours anyway.
Good

Oct 2016

7.1

Location - close to downtown

Not accomodating on providing sufficient late-check out.
Excellent

Oct 2016

8.2

Excellent Location

The room was a good size-a bit plain, but comfortable. The entry/exit to Grant Park for the Chicago Marathon was directly across the street. You couldn't put this building in a better place. Great location.
Good

Jun 2016

7.4

What you would expect, but excellent service

The people were wonderful. We were able to check in early, and they let us check our bags after checkout so we could explore the city for a little longer before we had to leave to go home. The people and proximity to Michigan Avenue, Millennium Park, etc. were what made our trip. The window air conditioning unit kept the room very comfortable, and there was a safe in the closet, which was nice to have.

It was what you would expect from a Travelodge: old, fairly clean, somewhat comfortable mattresses, nothing extra. I am very glad I brought my own hair dryer because they did not have one in the room.
Good

May 2016

7.7

We enjoyed our stay, location is very convenient close to all major attractions.

When I arrived person at reception desk told me that my reservation was cancelled though in fact it was not. Customer Service was very helpful to locate my reservation. I just do not understand why hotel staff could not see it.
Good

May 2016

6.8

Location, location, location, couldn't have been better. Lobby was beautiful, unlike the rather drab rooms. Cleanliness was impressive and the room maid was such a doll! The Hotel security were both friendly and helpful. It is nice to be recognized and have a cheerful face to see each morning and evening.

The front desk clerk was...well there is no other way to put it, absent. In the four days I stayed there I never once found the man at his appointed front desk but was hidden somewhere in the back room. This man never offered anything of help, including baggage help etc. When I did speak with him it was terse and inadequate. Surely didn't make me feel welcome. He should get another job in which he does not deal with the public.
Okay

May 2016

4.8

Rude desk staff, outdated, run down

The only friendly people working at this hotel are the two porters that worked in the lobby. They were friendly and helpful. Especially the man working the night shift.

I found every person I talked to at the front desk to be short and rude. I asked about where to park for the best price and he acted like no one ever asked that question before and was rude about his answer. Never mentioned validation to reduce the fee - found that out on my own. Scowled at the mere mention of early check-in and never offered to take luggage. This man needs a new job where he doesn't talk to people. Came back later to talk to a younger guy, thought he would be friendly - but no smile, no helpful tips. Blah. Then the rooms were unbelievably old and run down. Warning: NO BLOW DRYERS in room.
Mediocre

Apr 2016

3.4

Parking garage right across the street.

Beds were small uncomfortable cheep pillows and sheets. Staff at front desk was rude and not welcoming. Very loud Banging noise on the pipes around midnight. View from Windows was an abandoned building. Only gave us one coffee cup and no water cups.

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