Pros (+) Wet Art Deco feel, check in was smooth and service with a smile.
Cons (-) TV didn’t work
4 stars
The Blackstone Autograph Collection
Photos of The Blackstone Autograph Collection
Overview
The Windy City is a favorite among travelers. When travelers start their trip in Chicago, they will need to focus on finding lodging. One of the most popular stops in the area is the Blackstone, Autograph Collection in the heart of downtown Chicago. This hotel features views of Lake Michigan and Grant Park. It has a fitness center, concierge, 335 rooms, meeting spaces, fitness center, business center, ATM, pet-friendly rooms, and ice machines.
The guest rooms feature WiFi, comfortable rooms, mini fridge, air conditioning, alarm clock, coffee and tea maker, iron, in-room safe, flat- screen television with cable and Internet TV, fireplace, wet bar, bathrobe, and hairdryer. Dining located on-site is Mercat a la Planxa, Timothy’s Hutch, and Market by Blackstone.
When guests of the hotel are ready to get out and about, they can visit Grant Park, John G. Shedd Aquarium, Buckingham Fountain, Magnificent Mile, Adler Planetarium, Chicago Symphony Orchestra, Lincoln Park Zoo, Lyric Opera, and Willis Tower. The exploring will take a lot of their days while they are here in Chicago. Guests of the hotel will get a true Chicago experience when they visit these areas!
Booking a room is as easy as pie here. This is a popular place for travelers, so it is key to book in advance. If guests have any questions about their stay, the staff is friendly and courteous and can answer all of the questions they may have about the hotel and the Chicago area. Once guests have stayed here, they always find their way back.
Latest deals for The Blackstone Autograph Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Blackstone Autograph Collection
- Fitness center
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Non-feather pillow
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Seating area
- Lake view
- Telephone
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Evening entertainment
- Pool table
Spa
- Massage
- Spa
Parking and transportation
- Parking
Bedroom
- Alarm clock
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Blackstone Autograph Collection
8.4
Very good
388 verified ratings
Wonderful
232
Very good
54
Good
35
Okay
23
Fair
18
Mediocre
11
Poor
15
Summary of reviews
Guests say
Guests consistently mention that the hotel is overpriced and that they felt misled regarding room charges and amenities. While many reviews highlight the cleanliness of the rooms, there are significant complaints about the service, particularly regarding staff behavior and the handling of reservations. Some guests appreciated the helpfulness of certain staff members, but overall, the sentiment leans towards dissatisfaction with the value for money.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
1 review
All reviews
Pros (+) The breakfast buffet was the best and very reasonably priced. All staff were extremely helpful.
Pros (+) Rooms are pretty clean and comfort
Cons (-) Staff was really bad, they treat you in a bad way, they didnt provide any help, they charge you for everything. I asked for a double bed room and they charged me extra 20$ even I requested the room weeks ago, Internet isnt free and is really expensive.
Pros (+) Staff promptly covered our mistake of a missing room with a walk-in and helped the family stay together during the vacations!
Pros (+) For Chicago Michigan Avenue, the price is good for quality, clean rooms. Yes the room is small but very functional. Large bathrooms and plenty of storage.
Pros (+) Great location and valet parking is great after long drive
Cons (-) "Historic " structure inside
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers dining at Mercat a la Planxa, Timothy’s Hutch, and Market by Blackstone, providing a variety of delicious options for guests to enjoy during their stay.
Are there any concerns about the hotel's amenities or services?
Some guests have mentioned concerns about having to pay for wifi and the limited variety in the hotel restaurant menu. However, the staff has been described as friendly and attentive.
What are the highlights of the hotel's location?
The hotel is located in the heart of downtown Chicago, offering views of Lake Michigan and Grant Park. Guests can easily visit nearby attractions such as Grant Park, the Symphony Center, and the Art Institute of Chicago.
How are the hotel's beds described by guests?
Guests have praised the hotel for its comfortable and spacious beds, providing a restful and enjoyable stay.
Is there any feedback about the hotel's cleanliness and customer service?
Guests have highlighted the hotel's clean rooms, beautiful lobby, and friendly staff, providing a positive and welcoming experience during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book in Advance
This hotel is popular, so it's advisable to book well in advance to secure a room.
Opt for Lake View Rooms
Guests highly recommend booking rooms with views of Lake Michigan for a spectacular experience.
Check for Room Amenities
Some guests noted the absence of a minibar and inefficient room layout, so it's advisable to confirm room amenities before booking.
Explore Nearby Attractions
The hotel's proximity to Grant Park, the Art Institute of Chicago, and other attractions makes it convenient for sightseeing.
Be Mindful of Additional Charges
Some guests were surprised by high incidental fees and charges for Wi-Fi, so it's recommended to clarify these before booking.
Consider Club Level for Additional Services
Guests mentioned a lounge with limited hours and breakfast for club level guests, so this option may enhance the stay.
Inquire About Early Check-in
The hotel accommodated early check-ins for some guests, so it's worth inquiring about this option.
Request Lake View Rooms
Guests have praised the views of Lake Michigan, so it's worth requesting a room with this view.
Check for Room Service Availability
Some guests were disappointed by the limited dining options and lack of room service, so it's advisable to confirm this before arrival.
Confirm Parking Details
Some guests found parking expensive and not well-explained, so it's recommended to clarify parking arrangements in advance.
Location
636 South Michigan Avenue, Chicago, IL 60605
What's nearby
- Grant Park356 yd
- Art Institute of Chicago0.4 mi
- Chicago Board of Trade Building0.5 mi
- Field Museum0.6 mi
- Shedd Aquarium0.7 mi
- Millennium Park0.7 mi
- Willis Tower0.7 mi
- Chicago Theater0.9 mi
- Michigan Avenue Bridge1.1 mi
- Magnificent Mile1.5 mi
- Michigan Avenue1.5 mi
- McCormick Place1.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Blackstone Autograph Collection
Low season | December |
|---|---|
High season | June |
Average price (weeknight) | $277 |
Average price (weekend night) | $257 |
When to book a room at The Blackstone Autograph Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Blackstone Autograph Collection
FAQs when booking at The Blackstone Autograph Collection
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in ChicagoMost recommended
See most recommended stays in ChicagoGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 8.6 mi |