|Distance to city center||0.2 mi|
|Nearest Airport||Chicago Merrill C Meigs|
|Distance to airport||1.3 mi|
|bathroom door||in 133 reviews|
|beautiful view||in 77 reviews|
|big clump||in 9 reviews|
|close to the lake||in 3 reviews|
|comfortable bed||in 30 reviews|
|desk staff||in 198 reviews|
|double beds||in 6 reviews|
|downtown chicago||in 4 reviews|
|free wifi||in 73 reviews|
|friendly staff||in 174 reviews|
|grant park||in 36 reviews|
|great hotel||in 38 reviews|
|great location||in 233 reviews|
|great room||in 195 reviews|
|historic charm||in 5 reviews|
|history of the hotel||in 166 reviews|
|lady that checked||in 13 reviews|
|valet parking||in 43 reviews|
The breakfast buffet was the best and very reasonably priced. All staff were extremely helpful.
Too expensive. They charge you for everything
Rooms are pretty clean and comfort
Staff was really bad, they treat you in a bad way, they didnt provide any help, they charge you for everything. I asked for a double bed room and they charged me extra 20$ even I requested the room weeks ago, Internet isnt free and is really expensive.
Staff promptly covered our mistake of a missing room with a walk-in and helped the family stay together during the vacations!
Like this place.
For Chicago Michigan Avenue, the price is good for quality, clean rooms. Yes the room is small but very functional. Large bathrooms and plenty of storage.
Great location and valet parking is great after long drive
"Historic " structure inside
The room we had was amazing. The view was amazing. The hotel itself was amazing.
The lady who checked us in was very very rude, we booked 2 double beds a month I'm advance and she leads to tell me that we did not. We told her that we wanted 2 queen beds and she lies and says there aren't any rooms available with the bed arrangement we want. When I pull out the paper and show her the we had 2 queen beds, she goes to talk to another person and than a room that fits what we wanted magically appears. Other than this ridiculous incident all of the other staff was very very nice. Avoid checking in with the African-American girl with braces.
The room was comfortable and updated. There was an employee who listened to me (Iesha) and displayed professionalism and good customer service when there was a HUGE error in the room reservation on the part of Kayak/Get a Room. Lobby was inviting,
The hotel forced me to upgrade my room and pay more per night due to the reservation made through Kayak/Get a Room which did not secure 2 double beds for 4 people. They contract with Kayak but you still need to call the hotel directly to be sure you are receiving the room you requested. Does not make sense to contract if you still need to call them directly. They did not clean the room during the stay unless asked directly.
Great location, clean room, friendly service
Food service only began at 6am.
The hotel was fantastic as well as the staff.It was clean and the bed was extremely comfortable. Great recommendations for activities and food. We had the the tasting menu at Mercat restaurant and had some of the best food we ever tasted. We will definitely be staying here the next visit to Chicago!
The Windy City is a favorite among travelers. When travelers start their trip in Chicago, they will need to focus on finding lodging. One of the most popular stops in the area is the Blackstone, Autograph Collection in the heart of downtown Chicago. This hotel features views of Lake Michigan and Grant Park. It has a fitness center, concierge, 335 rooms, meeting spaces, fitness center, business center, ATM, pet-friendly rooms, and ice machines. The guest rooms feature WiFi, comfortable rooms, mini fridge, air conditioning, alarm clock, coffee and tea maker, iron, in-room safe, flat- screen television with cable and Internet TV, fireplace, wet bar, bathrobe, and hairdryer. Dining located on-site is Mercat a la Planxa, Timothy’s Hutch, and Market by Blackstone. When guests of the hotel are ready to get out and about, they can visit Grant Park, John G. Shedd Aquarium, Buckingham Fountain, Magnificent Mile, Adler Planetarium, Chicago Symphony Orchestra, Lincoln Park Zoo, Lyric Opera, and Willis Tower. The exploring will take a lot of their days while they are here in Chicago. Guests of the hotel will get a true Chicago experience when they visit these areas! Booking a room is as easy as pie here. This is a popular place for travelers, so it is key to book in advance. If guests have any questions about their stay, the staff is friendly and courteous and can answer all of the questions they may have about the hotel and the Chicago area. Once guests have stayed here, they always find their way back.
Based on 1,436 reviews
Policies vary by room type and provider.
|Chicago Midway||8.6 mi|
|Chicago O'Hare Intl||16.1 mi|
|Summit, Illinois||11 mi|