Discover Hilton Chicago, combining a contemporary design and exciting atmosphere within this iconic Chicago hotel. Our downtown Chicago hotel is located within walking distance to many Chicago attractions. Step outside the front door and walk through Grant Park to Chicago's Lakefront, Field Museum, Shedd Aquarium, Adler Planetarium or Soldier Field. Millennium Park and theatre and financial district events are only steps from our South Loop location. Navy Pier and Chicago Children's museum are also nearby. Our Chicago hotel rooms and suites, decorated in a sophisticated style, feature HDTVs, in-room concierge computers and high-speed internet access. Newly designed business class rooms offer free WiFi, health club access and refrigerator. Enhance your stay to the Executive Level, offering complimentary continental breakfast, non-alcoholic beverages and evening appetizers with an honor bar at the Executive Lounge. Hilton Chicago hotel near McCormick Place provides 234,000 sq. ft. of Chicago event space with 50 meeting rooms, three ballrooms and four exhibit halls. Take advantage of Hilton Chicago's Athletic Club, boasting large variety of fitness equipment, free weights, indoor running track, full-length heated indoor pool, whirlpool and sauna with seasonal sundeck. Kitty O'Sheas is an authentic Irish pub with live entertainment. The 720 South Bar & Grill offers a seasonal menu inspired by fresh, local ingredients. Enjoy signature comfort foods, locally crafted beers, cocktails and wine. Relish lighter fare and gourmet bites at SNAX grab n’go with specialty coffees
Glasses which were used and kept aside for replacement were again kept in the same position for usage. they were not replaced just like any other utilities. overall very nice place
Large lift lobby, never needed to wait for lifts
Exorbitant price for outdated facilities. Extra charge for gym use, for 2-hour checkout extension, poor Wi-Fi coverage, HHonors login doesn't match room reservation detail. Do your wallet a favour and stay elsewhere.
need upgrade. Wall paper in bathroom peered off. Mattress was uneven and too soft. Too dark in the room even in the daytime.
Great Location and staff. Booked direct with Hilton for same price with a better cancellation policy and free WIFI for HHonors guests. Plenty of parking around hotel (spothero.com)
Great location for walking to a concert at soldier field
Waited line for 30 minutes to check in and that was for the Hilton Honors pre-checks. Regular check in line was likely 45 minutes+. Keys to our room didn't work. Had to wait in line another 30 minutes for new keys. When we returned at midnight from TS concert and tried new keys they did not work either. Waited 45 minutes for security to open door with 3 small exhausted children. After calling 4 times for security and no luck I finally spoke to a manger and he came and let us in. Was supposed to put new keys under door overnight that was not done. Never received a working key the entire stay. Needless to stay they comped my room. I still had to pay the ridiculous $69 for parking. We will not being staying here again.
I loved the location of the hotel. It was close to all that o came to town for. Plus the view from my room was spectacular! It was very easy to get a taxi, as the doorman did it for me. The staff was so helpful and friendly. Definitely will be returning on my next trip to Chicago!
The only real complaint I can make about the hotel is the Herb n Kitchen on the main lobby floor. They claim to serve Starbucks which they do, but it tastes nothing like the real thing. The ingredients in my frap started to separate-- pretty sure te syrup was expired. But other than that, the rest of the hotel was amazing. I look forward to future stays there.
The amenities were great. I was given a larger room than expected with a nice (but not lake) view. The location was great and all staff were friendly and helpful. My room was quiet and the bed was very comfortable. My room was also very clean and the tv had a lot of channels. Also, the building and common areas are absolutely gorgeous.
I loved the gym facility and going for a swim after a stressful day. My only complaint is that there was a lot of loosely supervised young kids at the pool at 9pm. Would be nice if they had some hours for adults only.
Location is always great for whatever we are doing in downtown Chicago.
Our room was on a hallway just outside where employees entered the utility/laundry room, and they were very noisy early in the morning on weekend mornings when we could sleep.
Location, look and comfort
Room did not have refrigerator
You would not cancel my reservation. It is not by the Chicago Midway airport. It cost me time and money to get there. I wanted to stay near the Chicago Midway airport. I didn't want to waste 3 hours Traveling to and from the hotel.
The restaurant was clean and breakfast food was good. The hotel staff at the check in, bell hop, and concierge were wonderful. The fitness facility was awesome.
My room was dirty for me liking. I think the charge for the fitness facility was rediculous after the price I paid for the room. The South Loop area is a tad rundown for my liking.