Overview

Hilton Chicago

720 South Michigan Avenue, Chicago, IL 60605, United States
+1 312 922 4400

$157+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 4,237 reviews
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Review highlights

  • 9.0
  • 8.2
  • 6.3
  • 5.9

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Discover Hilton Chicago, combining a contemporary design and exciting atmosphere within this iconic Chicago hotel. Our downtown Chicago hotel is located within walking distance to many Chicago attractions. Step outside the front door and walk through Grant Park to Chicago's Lakefront, Field Museum, Shedd Aquarium, Adler Planetarium or Soldier Field. Millennium Park and theatre and financial district events are only steps from our South Loop location. Navy Pier and Chicago Children's museum are also nearby. Our Chicago hotel rooms and suites, decorated in a sophisticated style, feature HDTVs, in-room concierge computers and high-speed internet access. Newly designed business class rooms offer free WiFi, health club access and refrigerator. Enhance your stay to the Executive Level, offering complimentary continental breakfast, non-alcoholic beverages and evening appetizers with an honor bar at the Executive Lounge. Hilton Chicago hotel near McCormick Place provides 234,000 sq. ft. of Chicago event space with 50 meeting rooms, three ballrooms and four exhibit halls. Take advantage of Hilton Chicago's Athletic Club, boasting large variety of fitness equipment, free weights, indoor running track, full-length heated indoor pool, whirlpool and sauna with seasonal sundeck. Kitty O'Sheas is an authentic Irish pub with live entertainment. The 720 South Bar & Grill offers a seasonal menu inspired by fresh, local ingredients. Enjoy signature comfort foods, locally crafted beers, cocktails and wine. Relish lighter fare and gourmet bites at SNAX grab n’go with specialty coffees

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    Amenities

    • Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Spa
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 4,237 reviews
    • 9.0 "Terrific location."
    • 8.2 "Great service."
    • 7.8 "Good pool."
    • 7.4 "Good breakfast."
    • 7.1 "Good cleanliness."
    • 6.3 "Vibe was decent."
    • 5.9 "Average comfort."
    • 5.7 "Rooms are ok."
    • 4.8 "Value below average."
    • 3.4 "Internet is poor."
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    Overall Rating

    8.2 Excellent
    Based on 1,482 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      8.6 "86% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good pool."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 7.1 "Good cleanliness."
      8.8 "88% thought it was clean."
    • 6.8 "Bar is ok."
    • 6.6 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
    • 5.0 "Rooms are ok."
      4.7 "53% said rooms were small."
      2.7 "73% thought they were poorly maintained."
      3.8 "62% complained about the bathroom."
      3.2 "For 68%, the rooms looked old."
      1.0 "90% were disappointed with the minibar."
      4.1 "59% thought the tv was sub-standard."
      1.9 "81% had problems with the shower."
      3.0 "70% found problems with the furniture."
    • 4.6 "Value below average."
      3.5 "65% thought it was overpriced."
    • 3.0 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
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    Overall Rating

    8.4 Excellent
    Based on 1,652 reviews
    • 8.8 "Location is great."
      8.7 "87% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 7.4 "Good breakfast."
      7.1 "71% were happy with the price of the breakfast."
    • 7.4 "Good pool."
    • 6.8 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.7 "Food is average."
    • 6.4 "Vibe was decent."
    • 5.9 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
      5.4 "Only 54% said rooms were big enough."
    • 4.2 "Value below average."
      3.5 "65% thought it was overpriced."
    • 3.1 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
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    Overall Rating

    8.2 Excellent
    Based on 635 reviews
    • 9.0 "Terrific location."
      8.4 "84% liked the proximity to shopping."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.6 "Good pool."
    • 7.3 "Good breakfast."
    • 7.2 "Wellness & sports facilities were pleasant enough."
      7.3 "top-notch fitness area, thought 73%."
    • 7.0 "Good cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 6.4 "Vibe was decent."
    • 6.1 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.0 "Average value."
      3.7 "63% thought it was overpriced."
    • 3.2 "Disappointing internet connection."
      3.7 "63% thought it was overpriced."
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    Overall Rating

    7.7 Good
    Based on 466 reviews
    • 9.0 "Terrific location."
    • 7.5 "Good amenities."
      7.3 "73% thought the building was wonderful."
      7.3 "73% enjoyed the lobby entrance."
      9.7 "97% found the grounds to be nice."
    • 7.4 "Good breakfast."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.2 "72% thought the service was very professional."
    • 6.6 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.4 "Food is average."
    • 5.9 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
      5.3 "For only 53%, the noise level was all right."
    • 5.5 "Vibe was decent."
    • 4.3 "Value below average."
      3.5 "65% thought it was overpriced."
    • 3.1 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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