The Windy City attracts millions of visitors every year, whether for business or pleasure. Travellers seeking accommodation designed for comfort and convenience should consider the Hilton Chicago.
With 1,544 guest rooms with available views of Chicago and Lake Michigan, including 13 presidential-style suites and accessible rooms, this hotel offers all of the most desirable modern amenities and more. Offerings include self- or valet parking, bar, barber shop, salon, and shoe shine as well as foreign currency exchange, laundry service, and the largest hotel fitness center in Chicago.
The 16,000 square-foot athletic club offers a heated lap pool, accessible whirlpools, cushioned running and jogging track, sauna, LifeFitness workout equipment, personal trainers and massage therapists.
Looking to plan an event or exhibition? Hilton Chicago has over 234,000 square feet of event space, the most exhibit space of any Chicago hotel. Two miles from McCormick Place convention center, and just across the street from Grant Park and Lake Michigan, the hotel also has 10 on-site certified meeting planners to help you achieve your event goals.
Family packages and children’s menus are available for younger guests who may also be interested in visiting the nearby Shedd Aquarium, The Field Museum, or the Adler Planetarium. Other nearby attractions include shopping, multiple restaurants, cafes, and East-West University, Columbia College, and the Art Institute of Chicago. When it’s time to go, the Hilton Chicago is less than 20 miles from either Chicago Midway or O’Hare international airports.
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The room is very small and when we arrived the tv and a/c wasn’t working. They did get someone up there to fix both problems but the man was rude. It’s ok for the money but simply because of the location. I’ve stayed at much better in Chicago for the price. The bed was comfortable which is a plus. Probably won’t go back.
Great location, walking distance to everything, including “El” station.
Room was great, hotel had everything I needed and was great stay
They had zero flexibility when it came to checking out late, housekeeping barged in when I was working and on a call two hours before I was supposed to check out, the room was very bland and not what you’d expect from a 4-star hotel, we didn’t get enough body wash ever, and the staff tried too hard to up-sell me when I was checking in. I had to say no multiple times
Cons. This hotel is shut down due to covid. DO NOT BOOK! This isn’t the fault of the Hilton necessarily, but they should ask third party booking sites to remove their hotel from the listings if they are closed (or at least black out the dates until they reopen). I drove 6 hours to find a hotel with all the doors locked. Had to find a hotel with open availability last minute and ended up paying $200 more!!
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a 16,000 square-foot athletic club with a heated lap pool, whirlpools, running track, sauna, and LifeFitness equipment. Additionally, it has the largest event space and exhibit space in Chicago, with 10 on-site certified meeting planners.
How is the food quality at the hotel?
Guests have mentioned that the cafe downstairs was overpriced with poor quality food, but the hotel also offers special children's menus and a variety of dining options, including a restaurant, bar, and coffee shop.
What can guests expect in terms of cleanliness?
While some guests reported issues with room cleanliness, others found the room clean and comfortable. The hotel also follows enhanced cleaning protocols and has daily housekeeping.
Is parking available at the hotel?
The hotel offers self- or valet parking, but some guests found the parking ticket system problematic. Additionally, there were comments about additional charges for parking not being communicated clearly.
When is the best time to visit the hotel?
The hotel is located near popular attractions and offers family packages, making it a great choice for those visiting nearby museums and the lakefront trail. However, it's important to note that some guests were disappointed by the hotel's policies and additional charges.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Family Packages
The hotel offers family packages and children’s menus, making it a great choice for families. Additionally, the nearby Shedd Aquarium, The Field Museum, and the Adler Planetarium are popular attractions for younger guests.
Check for Event Space
If you're planning an event or exhibition, the hotel offers over 234,000 square feet of event space, including the most exhibit space of any Chicago hotel. The presence of on-site certified meeting planners can help you achieve your event goals.
Be Mindful of Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with dirty rooms and unclean amenities. It's advisable to check the room thoroughly upon arrival and report any issues to the staff.
Verify Pool and Hot Tub Availability
Some guests were disappointed by the closure of the pool and hot tub during their stay. Before booking, it's recommended to verify the availability of these facilities if they are important to your visit.
Check for Room Amenities
Some guests were surprised by the lack of certain amenities in their rooms, such as a coffee maker. It's advisable to confirm the availability of specific amenities you may require during your stay.
Explore Nearby Attractions
The hotel's proximity to Grant Park, Lake Michigan, and various museums and attractions makes it an ideal choice for sightseeing. Take advantage of the convenient location to explore the nearby points of interest.
Be Aware of Additional Charges
Some guests mentioned a lack of clarity on extra mandatory charges, while others were surprised by additional taxes. It's recommended to inquire about all potential additional charges before finalizing your booking.
Consider Accessibility Needs
The hotel offers accessible rooms and facilities, but some guests expressed concerns about accessibility, such as being placed on higher floors despite requesting lower floor rooms. If you have specific accessibility needs, it's advisable to communicate them clearly during the booking process.
Check for Noise Concerns
Several guests reported noise-related issues, such as loud heating and air-conditioning systems, as well as disruptive neighbors. If noise sensitivity is a concern, it's advisable to inquire about quieter room options or potential noise mitigation measures.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
The most efficient means of reaching Hilton Chicago from both Chicago Midway International Airport (MDW) and O'Hare International Airport (ORD) is by utilizing taxi or rideshare services such as Uber or Lyft. From MDW, the journey typically spans 20-30 minutes; from ORD, the duration generally extends to 30-40 minutes, contingent upon traffic conditions. Alternatively, visitors can rent a vehicle at either airport, granting them greater flexibility throughout their stay. Another choice for travelers arriving at O'Hare is to embark on the CTA "L" train route, initiating their journey on the Blue Line at the airport and transferring to the Red Line at Jackson, culminating near Hilton Chicago.
Indeed, Hilton Chicago extends its hospitality to pets, classifying itself as a pet-friendly establishment, ensuring that your cherished furry companions are granted a cordial reception. This policy enables guests to accompany their pets, thus fostering a more inclusive and enjoyable stay for all. However, It is worth noting that additional fees may be associated with pet accommodation. As such, seeking specific information regarding these charges is recommended during the reservation process. Do not hesitate to bring your four-legged friend along for an adventure in the Windy City at Hilton Chicago, where you and your pet can revel in the comforts of this accommodating venue.
Hilton Chicago excels in offering a diverse selection of dining options, meticulously designed to cater to a myriad of tastes and preferences. Guests are treated to an epicurean voyage encompassing a broad spectrum of dining experiences. Whether one's desire beckons towards indulging in a lavish dinner at the hotel's dining establishment, seeking the convivial ambiance of the bar/lounge, or simply yearning for a revitalizing dose of caffeine at the coffee shop, Hilton Chicago has thoughtfully curated it all.
Hilton Chicago is a premier destination for hosting events and meetings, showcasing an expansive 234,000-square-feet of versatile event space. This ample expanse encompasses state-of-the-art facilities that can be seamlessly tailored to accommodate various gatherings, from corporate conferences to elegant wedding affairs. What sets Hilton Chicago apart is its unique position as the Chicago hotel endowed with the most extensive exhibit space, rendering it the favored choice for trade shows and exhibitions. Further enhancing its allure is its strategic positioning, situated merely two miles from the prestigious McCormick Place Convention Center, ensuring the utmost convenience for attendees of events hosted there.
Hilton Chicago enjoys an enviably strategic locale, encircled by a myriad of captivating attractions and noteworthy points of interest. Guests find themselves within mere steps of the enchanting Grant Park, an expanse offering leisurely strolls, enjoying open-air concerts, or contemplating lush verdant landscapes. For the connoisseurs of art, the world-renowned Art Institute of Chicago beckons, housing an extensive collection of exquisite masterpieces. Those seeking reprieve amidst the soothing embrace of Lake Michigan's picturesque vistas need look no further, as it lies within easy reach.
Hilton Chicago is located at 720 South Michigan Avenue in Loop, 0.3 miles from the center of Chicago. Grant Park is the closest landmark to Hilton Chicago.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hilton Chicago.
Yes, Hilton Chicago offers free Wi-Fi.
Hilton Chicago is 8.4 miles from Chicago Midway.
Yes, Hilton Chicago has a pool onsite.
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Value for money | 7.3 |
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Distance to city center | 0.3 mi |
Nearest Airport | Chicago Midway |
Distance to airport | 8.6 mi |