Very Rude Front Desk
The doormen who helped navigate the rideshare arrivals
The front desk staff acted like they worked at The Peninsula, not good ole' Residence Inn Marriott. The shower design in the room was just awful - showers were cold, and water was everywhere. The hotel was very loud.
Nicely renovated hotel in great area of Loop
The rooms all had kitchenettes and large bathrooms. Desk staff very attentive and polite. Great breakfast!
Parking expensive - used Spot Hero instead
Great new hotel
Cleanliness of bathroom.
Discover style and substance at Residence Inn Chicago Downtown/Loop. Our all-suites hotel - the world's largest Residence Inn - offers oversized suites in the heart of the Chicago Loop, the city's downtown business district. Enjoy our boutique-style hotel with private parking near Millennium Park, McCormick Place, Bank of America Theatre and just one block from CIBC Theatre. Our spacious hotel suites boast complimentary Wi-Fi, fully equipped kitchens and separate areas for living, working, dining and sleeping. Fuel up for the day with our complimentary breakfast buffet. Gather with friends at Roanoke Restaurant and Club for American cuisine and cocktails in a refined atmosphere. Stay fit in our state-of-the-art fitness center. If you plan to host a meeting or social event, consider our 13 venues, complemented by creative food and beverage menus, a full-service business center and audiovisual services. We welcome you to our downtown Chicago Loop hotel with Four Diamond service and premier extended stay suites.
Based on 821 reviews
Value for money
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