Location right in the Loop
Rudeness of certain hotel staff, pillows were way too soft
Room was nice, roomy bathroom, clean. Good location. The staff was nice. Roof top bar was enjoyable with good food and drinks.
Price to keep the car over night was expensive.
Well thought out hotel experience; great rooms and unique decor. It's a nice home away from home.
The staff was awesome being able to get some obscure requests.
The bed and pillows weren't very comfortable. And there weren't that many amenities.
Great location--close to everything we needed. Super friendly, helpful staff. Very comfortable accommodations.
The bathroom was poorly separated from the bedroom. With a gap above the hanging door to the bathroom area and a much bigger gap above the glass door that made up the toilet room, it was almost like we were in there together. Not very romantic.
Loved the staff at the Hyatt! They were amazingly helpful, especially Ariana who was there no matter what we needed. From the valets to the housekeepers they were so wonderful. The business center was very helpful and the latte's were delicious.
The room was really quite loud. The air conditioner would kick on and wake me up several times a night. We were also close to the elevator (which I know is unavoidable) and could hear word for word the conversations in the hallway. This made for a rough night's sleep.
Great experience with one strange gap
The overall experience was great - facilities, location and staff were wonderful
The corner lounge was strange in terms of food offerings, everyone shows up for breakfast expecting to find dry cereal, bananas or a pop tart. Get rid of the candy and party mix and offer a minimal continental breakfast.
Central location, nicely decorated, friendly and helpful staff
The view and the equipment of the hotel
No breakfast provided
Central location Nice view Quiet room
Experience all that downtown Chicago has to offer while staying at Hyatt Centric The Loop Chicago located in the heart of the Loop Financial District. The New 257 room four Diamond hotel features stylish contemporary design and beautifully appointed guest rooms and 13 suites with exceptional Hyatt service.
Based on 2,228 reviews
Value for money
Policies vary by room type and provider.