Sheraton Grand Chicago

Sheraton Grand Chicago

301 East North Water Street, Chicago, IL 60611, United States
+1 312 464 1000

rate per night


based on 1,027 reviews

Sheraton Grand Chicago
Fri 12/2
Tue 12/6

About Sheraton Grand Chicago

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Sheraton Grand Chicago overlooks the diverse beauty of downtown Chicago, as well as spoils travelers with plenty of fine-dining options and amenities to choose from.

Whether for business or personal travel, each room at Sheraton Grand Chicago is designed to make guests feel right at home. Workspaces are provided, as well as high speed internet, and views of the city. The décor also consists of textural designs along with a warm color palette. Rooms vary in size, from the guest room to the executive suite.

Breakfast, lunch, and dinner are all served at this hotel, with a wide variety of restaurants to choose from. Guests can dine at Chicago Burger Company, Shula's Steakhouse, CHI Bar, and Link. Cocktails may also be ordered at one of many bars at Sheraton. For in-room dining service, guests are only a short phone call away from a plethora of breakfast and dinner options. An on-site convenience store is also located at the hotel for snacks and beverages.

The Sheraton Fitness Center is open 24/7. It is equipped with free-weights, Universal equipment, and television monitors. An indoor pool is also located on the upper level of this hotel. Guests may also relax in one of many comfortable lounge chairs, as well as take in the skyline scenery of downtown Chicago.

With so many amenities and activities to indulge in, travelers of all ages will enjoy their stay at the luxurious and elegant Sheraton Grand Chicago.

Photos of Sheraton Grand Chicago

Property safety measures

Sheraton Grand Chicago has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Sheraton Grand Chicago

Fri 12/2
Tue 12/6
Show deals with
Executive Rooms($475 - $725)
Executive room
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$475 totalStayforlong
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$596 totaleDreams
King Rooms($122 - $515)
King room
1 king bed

1 king bed



$122 totalAGODAPV
1 king bed

1 king bed



$129 totalHotelpass
1 king bed

1 king bed


Deluxe Rooms($326 - $665)
Deluxe room
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$412 totalPriceline
Double Rooms($102 - $721)
Double room
2 double beds

2 double beds


2 double beds

2 double beds



$113 totalPrestigia
1 king bed

1 king bed



$119 totalModetour
Standard Rooms($107 - $359)
Standard room
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$107 totalSuperTravel
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$147 totaltravelup
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Amenities at Sheraton Grand Chicago

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business center

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Lowered sink
  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Increased accessibility
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower


  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Microwave
  • Snack bar
  • Coffee machine
  • Dining table


  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Storage available
  • River view
  • Seating area
  • Sofa
  • Telephone
  • Carpeted

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Streaming service
  • Radio
  • TV
  • Smartphone dock


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Pool and spa

  • Heated pool
  • Indoor pool
  • Sauna

Parking and transportation

  • Parking
  • Airport shuttle
  • Valet parking


  • Feather pillow
  • Sofa bed
  • Wardrobe or closet


  • Computer use available
  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Beach access


  • Terrace/Patio


  • Fitness center

Reviews of Sheraton Grand Chicago

GreatBased on 1,027 verified guest reviews

Pros +
Cons -

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Newest first
10.0 Excellent
Great location, beautiful hotel, and excellent staff!
7.7 Good
Pros:Most everything was perfect
Cons:They want you to pay us$15 per day for wifi. Booo.
7.4 Good
Pros:Great location. Very clean.
Cons:Only some reservations get access to the lounge where breakfast is served. What hotel only gives continental breakfast to some guests.
9.4 Excellent
Pros:The hotel was right on the water and close to many attractions. The rooms were clean and the beds were very comfortable.
Cons:The pool could use some upgrades, and it would of been nice if the rooms had a mini fridge for personal use, instead of a fridge stocked already with items that you have to purchase.
9.7 Excellent
Pros:Location and views from rooms
Cons:Pool was not always clean. Hair in pool made kids not want to swim.
6.5 Okay
Pros:The location, bed, and shower were perfect. The room size was great and the view of the river was beautiful. It's in walking distance of the Willis tower and sky gate.
Cons:Parking is about 55 dollars for 24hrs, and about 14 for 30 minutes. There is no fridge in the room. There was no coffee in the room, as is supplied at lower end hotels. Because there are restaurants in the building, when we asked for recommendations on places to eat the staff would only recommend those places, which are overly expensive. No complimentary breakfast.
8.0 Great
Pros:Courteous staff, views of the water, walk le access to shops and restaurants
Cons:Internet cost
10.0 Excellent
Pros:Friendly, professional staff. Great accommodations. Perfect location. Especially liked the on-site dining options.
6.2 Okay
Pros:It was a great location and the staff was very friendly.
Cons:I spent a lot of time looking for a room that would comfortably fit 3 adults. I was traveling with my 19 year old daughter and my 67 year old mother. I specifically booked and paid for a "triple room". When we got to the room there were 2 small double beds. Not at all what I expected for 3 adults or for $400 per night. Be very aware of what you are actually getting for your money. This was not at all comfortable for 3 regular sized adults. I will say everything else was fine but I felt very ripped off for what we paid vs. what we got. I could have booked a regular room anywhere for much less.
8.0 Great
Pros:Spacious room
Cons:Had to wait for my room Heating went into cooling so too sensitive and could not control to heat only. Bath tub did not drain well.


301 East North Water Street, Chicago, IL 60611

What's nearby

  • Chicago Riverwalk263 yd
  • Magnificent Mile0.4 mi
  • Chicago Lakefront Trail0.5 mi
  • Millennium Park0.5 mi
  • Chicago Cultural Center0.5 mi
  • Chicago Theater0.5 mi
  • Cloud Gate0.5 mi
  • 360 CHICAGO0.7 mi
  • Art Institute of Chicago0.7 mi
  • Symphony Center0.8 mi
  • Navy Pier0.8 mi
  • Grant Park1 mi



Check in anytime after 4:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Sheraton Grand Chicago

  • Guests with existing Sheraton Grand Chicago reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton Grand Chicago for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • The hotel features its own private onsite parking lot in which guests can leave their cars in safety and close to the hotel. Self-parking is an option and costs approximately $60 per day. For more convenience and luxury, guests can also take advantage of the valet parking services provided by the Sheraton Grand Chicago hotel. Valet parking is charged at approximately $70 per day.

  • Leaving guests with the choice, the Sheraton Grand Chicago hotel does not include breakfast in the room rate, so you can either enjoy the scrumptious offer onsite for an extra charge or venture out and grab something on the way. Guests can choose a continental breakfast, which costs from $22, or indulge in the spread-out breakfast buffet from $29 per person.

  • Especially guests coming by car can benefit from the $1 parking package featured at this hotel. As the package’s name suggests, you can leave your car in the garage for only $1 per night. Breakfast enthusiasts may prefer the Start Your Day Sunny Side Up deal, which includes breakfast for two.

  • Perfect for business travelers and events, this hotel includes a conference space of 125,000 sq ft in total, spread over 43 rooms. By far the largest event space is the hotel’s own ballroom, at 4,600 sq ft, which brings a luxurious vibe to any event and is the perfect location for both business and social gatherings. Through the large windows, guests can enjoy great views over Chicago. Various event spaces can also be combined to create an even bigger space for your event. The numerous boardrooms and meeting venues are all equipped with the best AV technology and support.

  • Should you require more sleeping capacities, the hotel can provide rollaway beds. While cribs can be accommodated free of charge, extra beds are charged at approximately $25 per room and day. As the rooms also feature pull-out sofa beds, you may not be in need of an extra bed.

  • Both Midway Chicago airport and O’Hare International airport are well-connected to the Sheraton Grand Chicago hotel, by car or public transport. Going by car from Midway will take about 25m. Take the I-55 North and exit to U.S. 41 North/Lake Shore Drive North and continue to North Water Street. Going with public transportation, take the Orange Line to State/Lake and change for line 29 to Illinois & St. Clair. From O’Hare, the quickest way leads via the I-90 East until exit 50B, which also only takes 25m. Opting for public transport will take about 1h with the Blue Line until Chicago and from there, with line 66 to Columbus and North Water.

  • For a traditional American dining experience, visit the Chicago Burger Company, where scrumptious burgers and vegetarian dishes alike await. Innovative cocktails are the perfect companion to the river views that can be enjoyed here. The LB Bistro and Patisserie welcomes with sweet and savory pastry delights, introduced by renowned and award-winning pastry chef Laurent Branlard.(Prices checked 14/06/19).

  • Sheraton Grand Chicago is located at 301 East North Water Street in Near North Side, 1 miles from the center of Chicago. Chicago Riverwalk is the closest landmark to Sheraton Grand Chicago.

  • Check-in time is 4:00 PM and check-out time is 12:00 PM at Sheraton Grand Chicago.

  • Yes, Sheraton Grand Chicago offers free Wi-Fi.

  • Sheraton Grand Chicago is 9.6 miles from Chicago Midway.

  • Yes, Sheraton Grand Chicago has a pool onsite.

  • KAYAK scours the web for all room deals available at Sheraton Grand Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Grand Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Grand Chicago.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

1.0 mi

Location rating


Nearest Airport

Chicago O'Hare Intl

Distance to airport

15.9 mi