The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

The Gwen, a Luxury Collection Hotel offers a wide range of amenities including free WiFi, private parking for an extra fee, a gym, on-site bar, dry cleaning, laundry service, ironing service, currency exchange, on-site restaurant, on-site ATM, express check-in/check-out, baggage storage, 24-hour front desk, fax/photocopying, a business center with internet access, conference facilities, meeting rooms, and a banquet room.

Guests have consistently praised the hotel for its extremely clean and spacious rooms, with some mentioning that the rooms and facilities were very clean and excellent.

Some guests have expressed concerns about the expensive parking, extra fees for room service, and in a few cases, the customer service skills.

The high season at The Gwen, a Luxury Collection Hotel is in June, and the low season is in October.

The hotel offers an on-site restaurant and bar, and guests have mentioned that the breakfast was delicious and filling. However, some have expressed concerns about the price of breakfast.

Several guests recommended booking a room with a city view to enhance the overall experience, as some rooms may overlook less appealing sights.

The hotel is pet-friendly, so if you're traveling with a furry friend, this could be a convenient option for you.

Guests appreciated the hotel's proximity to various dining choices, including Joe’s Seafood, Prime Steak & Stone Crab, Steak 48, and Do-Rite Donuts & Chicken, all within a short walking distance.

Some guests mentioned that the cost of parking and room service fees was relatively high, so it's advisable to factor in these additional expenses when planning your stay.

If you arrive early, it's worth inquiring about the possibility of an early check-in, as some guests were pleasantly surprised to be accommodated before the official check-in time.

While some guests found the rooms spacious and clean, others noted issues with the cleanliness and maintenance of certain rooms, so it may be beneficial to request specific room features or locations.

Despite some mixed feedback, many guests enjoyed the rooftop ambiance, making it a worthwhile spot to visit during your stay.

For business travelers, the hotel offers a range of business amenities, including a business center, meeting rooms, and conference facilities, which could be beneficial for work-related needs.

Some guests reported issues with noise from the street and neighboring rooms, so if you're sensitive to noise, it may be helpful to inquire about quieter room options.

While guests appreciated the delicious breakfast, some found the prices to be on the higher side, so it's worth considering dining options outside the hotel for breakfast.