Guest reviews of Loews Chicago Hotel
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "Awesome vibe."9.9 "99% thought, the
hotel was modern ." 8.8 "88%enjoyed the lobby entrance ." 9.9 "99% said it was astylish hotel ." 9.1 "91%enjoyed the friendly atmosphere ." 9.7 "97% thought thehotel was luxurious ." -
9.3 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." -
9.1 "Perfectly clean."9.0 "90% said
rooms were clean ." 9.4 "94% thoughtit was clean ." -
9.0 "World class service."9.5 "95% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 7.4 "74% werehappy with the room service ." 10.0 "100% said theconcierge service was amazing ." 7.1 "Housekeeping was great , according to 71%." -
8.9 "Comfort level is high."9.2 "92% said the
beds were comfortable ." 9.3 "93% thoughtrooms were spacious ." 9.1 "91% liked thebig bathroom ." -
6.8 "Pool is mediocre."
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6.8 "Breakfast is mediocre."6.7 "
Breakfast prices were ok , according to 67%." -
6.5 "Bar is ok."5.5 "
Bar service was average , according to 55%." 5.0 "Alcoholic drinks were not bad , according to 50%."
Overall Rating
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9.4 "Awesome vibe."9.9 "99% thought, the
hotel was modern ." 8.9 "89%enjoyed the lobby entrance ." 9.9 "99% said it was astylish hotel ." 9.7 "97% thought thehotel was luxurious ." -
9.2 "Perfectly clean."9.1 "91% said
rooms were clean ." 9.4 "94% thoughtit was clean ." -
9.2 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.1 "World class service."9.5 "95% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." 10.0 "100% said theconcierge service was amazing ." 7.5 "75% werehappy with the room service ." -
9.0 "Very comfortable."9.3 "93% said the
beds were comfortable ." 9.2 "92% thoughtrooms were spacious ." 7.1 "71% thought it waspleasantly quiet ." -
6.8 "Breakfast is mediocre."
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6.6 "Bar is ok."
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6.5 "Pool is mediocre."
Overall Rating
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9.4 "Awesome vibe."9.9 "99% thought, the
hotel was modern ." 8.7 "87%enjoyed the lobby entrance ." 9.9 "99% said it was astylish hotel ." 9.2 "92%enjoyed the friendly atmosphere ." -
9.4 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
9.0 "Perfectly clean."8.9 "89% said
rooms were clean ." 9.4 "94% thoughtit was clean ." -
9.0 "World class service."9.4 "94% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 8.5 "85% thought theservice was very professional ." -
8.7 "Amenities are good."8.8 "88% thought the
building was wonderful ." 8.7 "87%enjoyed the lobby entrance ." -
6.8 "Breakfast is mediocre."
Overall Rating
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9.3 "Terrific location."
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9.3 "Awesome vibe."9.9 "99% thought, the
hotel was modern ." 8.5 "85%enjoyed the lobby entrance ." -
9.2 "Perfectly clean."
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8.8 "Great service."9.6 "96% found the
staff to be very friendly ." 7.0 "70% werehappy with the room service ." -
8.7 "Comfort level is high."9.1 "91% thought
rooms were spacious ." 9.3 "93% said thebeds were comfortable ."
Overall Rating
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9.3 "Awesome vibe."9.9 "99% thought, the
hotel was modern ." 9.0 "90%enjoyed the friendly atmosphere ." -
9.3 "Terrific location."
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9.0 "Perfectly clean."9.0 "90% said
rooms were clean ." 9.2 "92% thoughtit was clean ." -
8.7 "Comfort level is high."9.3 "93% said the
beds were comfortable ." 9.2 "92% thoughtrooms were spacious ." -
8.7 "Great service."9.4 "94% found the
staff to be very friendly ." -
5.3 "Average value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
I have stayed in many upper end hotels in Chicago and this property has a great location, great staff, rooms are fabulous and an overall great stay. I would definitely recommend this hotel and will stay again.
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10.0review from
very clean no full length mirror in the room
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10.0review from
Great gym and lap pool. Love the common areas, like the lobby bar. Appreciated having a Starbucks IN the hotel. Self park garage was far.
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8.8review from
The Loews was an overall excellent experience. From arrival to departure the service was spot on. The hotel was not only very clean but excellently staffed. Everyone who worked for the hotel was more than willing to assist you in any matter you may need and were very polite. The front desk employees were extremely helpful with everything from advice on night life to helping make sure all my bases were covered on a very special between my lady and I. (thank you very much Noah for going above and beyond... We both thank you for helping us have a great night). It was very apparent that the employees took pride in their jobs and strived to accommodate all guest the best they could. The hotel had a great energy and was a very positive atmosphere. The hotel flowed extremely well and was decorated beautifully. The rooms were spacious and felt very secure. The hotel was in a very low key part of the city, it was surrounded by places you would want to go in Chicago (ie. Restaurants, bars, navy pier, magnificent mile etc..) overall excellent experience and we will be back. None, accommodations were excellent.
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10.0review from
Staff was very friendly and helpful. The whole Hotel (Lobby, floor, Rooms, ...) is furnished very tastefully. Great Swimmingpool. The Location of the loews Hotel is absolutely perfect! Close to the River and lakefront Trail. Good starting Point, so you can explore North and South of the City. Lots of Restaurants and supermarket across the street. We definitely recommend the loews Chicago hotel! Nothing - everything was Great!
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7.7review from
The hotel is brand new and it shows. It's beautifully furnished, comfortable, and very trendy. The location is perfect, right in the middle of everything with extraordinary views. There was a strange smell in the room whenever we left for a while. The staff was friendly but also inexperienced, as they tended to hover and be a little over-bearing. In addition, the front desk staff provided us with false information and accidentally billed us close to $300 that has yet to be taken off my credit card bill.
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9.4review from
+The staff was friendly, welcoming, and very accommodating for pets and special needs to make our experience more enjoyable. . +In the heart of chicago. +The room was spacious and well decorated. +Staff would try to find you a taxi or help with finding the best Chicago pizza. -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel -The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time. -The tv stopped working for a few hours one evening during our stay.
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10.0review from
I have stayed in many upper end hotels in Chicago and this property has a great location, great staff, rooms are fabulous and an overall great stay. I would definitely recommend this hotel and will stay again.
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10.0review from
very clean no full length mirror in the room
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10.0review from
Great gym and lap pool. Love the common areas, like the lobby bar. Appreciated having a Starbucks IN the hotel. Self park garage was far.
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8.8review from
The Loews was an overall excellent experience. From arrival to departure the service was spot on. The hotel was not only very clean but excellently staffed. Everyone who worked for the hotel was more than willing to assist you in any matter you may need and were very polite. The front desk employees were extremely helpful with everything from advice on night life to helping make sure all my bases were covered on a very special between my lady and I. (thank you very much Noah for going above and beyond... We both thank you for helping us have a great night). It was very apparent that the employees took pride in their jobs and strived to accommodate all guest the best they could. The hotel had a great energy and was a very positive atmosphere. The hotel flowed extremely well and was decorated beautifully. The rooms were spacious and felt very secure. The hotel was in a very low key part of the city, it was surrounded by places you would want to go in Chicago (ie. Restaurants, bars, navy pier, magnificent mile etc..) overall excellent experience and we will be back. None, accommodations were excellent.
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10.0review from
Staff was very friendly and helpful. The whole Hotel (Lobby, floor, Rooms, ...) is furnished very tastefully. Great Swimmingpool. The Location of the loews Hotel is absolutely perfect! Close to the River and lakefront Trail. Good starting Point, so you can explore North and South of the City. Lots of Restaurants and supermarket across the street. We definitely recommend the loews Chicago hotel! Nothing - everything was Great!
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9.4review from
+The staff was friendly, welcoming, and very accommodating for pets and special needs to make our experience more enjoyable. . +In the heart of chicago. +The room was spacious and well decorated. +Staff would try to find you a taxi or help with finding the best Chicago pizza. -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel -The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time. -The tv stopped working for a few hours one evening during our stay.
