The Chicago Hotel Collection Millennium Park

The hotel is located in the heart of Chicago, just steps away from Millennium Park, the Chicago Cultural Center, and the Chicago Theater. It's an ideal spot for exploring the city's top attractions.

While some guests have mentioned challenges with the check-in process, many have praised the staff for being helpful and kind. The hotel is working to improve the check-in experience for guests.

The hotel offers parking and an airport shuttle for added convenience. However, some guests have noted that parking may be somewhat inconvenient due to the nearest parking being a short walk away at Grant Park.

The hotel is in high demand during July, so if you prefer a quieter experience, consider visiting during the low season in April. Keep in mind that the location is perfect for exploring the city's attractions year-round.

While some guests have expressed concerns about cleanliness, others have found the rooms to be spacious and comfortable. The hotel is working to address any cleanliness issues to ensure a pleasant stay for all guests.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Many guests experienced challenges with the self-check-in process. Be prepared for potential delays and difficulties with the automated check-in kiosks.

Some guests noted that the rooms lacked cookware and utensils. Consider bringing your own if you plan to prepare meals in the room.

Several guests mentioned noise disturbances, including construction noise and train sounds. Light sleepers may want to bring earplugs or consider a room away from potential noise sources.

Some guests reported unexpected charges on their credit cards. It's advisable to clarify all potential charges and fees with the hotel before making a booking.

If you're arriving by car, be prepared for potential parking challenges. Guests noted that nearby parking can be expensive and somewhat inconvenient, so plan accordingly.

Some guests experienced discrepancies between the room type they booked and the room they were assigned. It's advisable to double-check your room assignment upon arrival to ensure it aligns with your reservation.

Due to the challenges with check-in and lack of on-site staff, some guests recommended considering alternative accommodations in the area.

The hotel's location near popular attractions such as Millennium Park and the Chicago Riverwalk was praised by many guests. Make the most of the convenient location for exploring the city.

Guests reported difficulties in reaching hotel staff and receiving timely responses. Exercise patience when attempting to communicate with the hotel, especially for urgent matters.