The Westin Michigan Avenue Chicago

Very few amenites for what you pay. Service was slow at best. Concierce desk was helpful. Very good at housekeeping, but not worth the money you pay.

This hotel is not what i expected...horrible valet service had to wait forever...i told them not to charge my card for the 67 dollars of parking everyday i was paying them cash and when i checked out they charged me again for the parking because they didnt have records that i was paying cash! Will never go back... Staff is super rude!

Location Dated interior, bathroom wasn't very clean, staff didn't restock toiletries when cleaning and after 3 days we were out of shampoo, conditioner and lotion.

Location. We have stayed at numerous Westins over the years and generally love the hotel chain. This Westin was a tremendous disappointment and I would not go there again. Most of the staff was NOT helpful or pleasant. The sink did not operate properly. Too small of sheets were on my daughter's bed. They were not particularly polite or pleasant, our bellman was an exception-he was great. Worn looking, needs renovation. Beds are supposedly larger than a full, but less than a queen. I prefer two queens when traveling as a family.