Recent Reviews
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- Neutral
- Negative
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10.0
Wonderful experience
Pros: Could not have been happier. All of the staff were incredibly friendly and helpful. The room was beautiful and the bed and pillows were SO comfortable!
Cons: No free wi-fi!
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6.2
Cons: Children was annoying and running during 6am in the other room and made me didn't rest well.
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4.8
Good location but rest are either mediocre
Pros: Good location for sure.
Cons: I got to know you do not care about cleaning at all which I consider the most essential and important in choosing where to stay.
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9.7
Fun Chicago central location
Pros: Shopping and sightseeing were close by.
Cons: I spilled coffee on my robe on the first morning and it wasn't replaced in the 6 days I stayed there. I don't think he says we're changed during those 6 days either. Otherwise the staff was really nice and the room very comfortable.
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8.2
Pros: Cookies in the lobby and friendly staff.
Cons: Not very many amenities. Bathroom door didn't close all the way. Room didn't cool down enough.
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9.4
Beautiful hotel, wonderful staff and great locatio
Pros: We loved how friendly the staff was. William went above and beyond for us!
Cons: For the price, it would have been nice to have even a basic breakfast included.
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9.7
Valet Parking
Pros: It may seem a bit expensive but the service is effective and prompt. They have in and out privileges and are quick to help
Cons: There is no free WiFi but I have my own mobile plan.
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10.0
Pros: Front desk staff Location Kind to offer large check out
Cons: Weak wifi Outrageous daily parking fee
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9.7
Pros: Great valet service.
Cons: Small rooms
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6.0
Give your review a headline
Pros: Very few amenites for what you pay. Service was slow at best. Concierce desk was helpful. Very good at housekeeping, but not worth the money you pay.
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8.2
Good location with great dining and shopping outle
Pros: Great dining options available and close by to lots of shopping outlets.
Cons: It would be wonderful if I could have a city view instead of facing another building since Chicago is such a nice city. Not close to any subways.
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8.0
o.k. stay
Pros: The hotel has decent accommodations and lives up to the name. The rooms are nice, the beds are comfortable, & the bathrooms are clean. (don't park there!!!!)
Cons: PARKING PRICES, WTF!? Buying anything (aside from the room itself) from the Westin is out of the question/budget.
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10.0
Wonderful experience
Pros: Could not have been happier. All of the staff were incredibly friendly and helpful. The room was beautiful and the bed and pillows were SO comfortable!
Cons: No free wi-fi!
review from
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9.7
Fun Chicago central location
Pros: Shopping and sightseeing were close by.
Cons: I spilled coffee on my robe on the first morning and it wasn't replaced in the 6 days I stayed there. I don't think he says we're changed during those 6 days either. Otherwise the staff was really nice and the room very comfortable.
review from
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9.4
Beautiful hotel, wonderful staff and great locatio
Pros: We loved how friendly the staff was. William went above and beyond for us!
Cons: For the price, it would have been nice to have even a basic breakfast included.
review from
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9.7
Valet Parking
Pros: It may seem a bit expensive but the service is effective and prompt. They have in and out privileges and are quick to help
Cons: There is no free WiFi but I have my own mobile plan.
review from
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10.0
Pros: Front desk staff Location Kind to offer large check out
Cons: Weak wifi Outrageous daily parking fee
review from
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9.7
Pros: Great valet service.
Cons: Small rooms
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8.2
Pros: Cookies in the lobby and friendly staff.
Cons: Not very many amenities. Bathroom door didn't close all the way. Room didn't cool down enough.
review from
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8.2
Good location with great dining and shopping outle
Pros: Great dining options available and close by to lots of shopping outlets.
Cons: It would be wonderful if I could have a city view instead of facing another building since Chicago is such a nice city. Not close to any subways.
review from
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8.0
o.k. stay
Pros: The hotel has decent accommodations and lives up to the name. The rooms are nice, the beds are comfortable, & the bathrooms are clean. (don't park there!!!!)
Cons: PARKING PRICES, WTF!? Buying anything (aside from the room itself) from the Westin is out of the question/budget.
review from
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6.2
Cons: Children was annoying and running during 6am in the other room and made me didn't rest well.
review from
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4.8
Good location but rest are either mediocre
Pros: Good location for sure.
Cons: I got to know you do not care about cleaning at all which I consider the most essential and important in choosing where to stay.
review from
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6.0
Give your review a headline
Pros: Very few amenites for what you pay. Service was slow at best. Concierce desk was helpful. Very good at housekeeping, but not worth the money you pay.
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